Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children...

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Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs National Managed Clinical Network Dr Susan Buck Lead Clinician

Transcript of Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children...

Page 1: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Communication,

Coordination and

Compassion.

Children with Exceptional Healthcare Needs

National Managed Clinical Network

Dr Susan Buck

Lead Clinician

Page 2: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Looking

Forward

Development plans

for the

NMCN CEN.

Page 3: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Communication

Caring for Children with Exceptional Healthcare Needs

Ensuring wide engagement

Keeping up to date

Informing and educating

Making communication fast, accessible and relevant

Page 4: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Communication

Email

updates

Twitter

Website

How do you

want us to

communicate?

Parents’

Facebook

group

Page 5: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Coordination

Sharing good practice

DCYPAG-Scottish Government

Education-Communication

-Sensory Impairment

Care Pathways-Discharge Planning SWLG

Quality Improvement initiatives

Realistic medicine improvement funds

Clinical Audit System

Page 6: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Coordination

Supporting families with advocacy

Advocacy for families nationally.

Further three years of funding

Henry Smith Foundation.

Office at new RHSC

Holyrood park event-summer

Professionals’ events- Forth Valley

-Dumfries and Galloway

Exceptional Families Project

Page 7: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Strategic Planning

Changes in Care

Increased use of technology

Improved survival

Health and Social care integration

UNCRC incorporation into Scot’s Law.

Changes in the organisation of the Primary Health Care Team

Carer’s (Scotland) Act

Page 8: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Education

Conference

2021

Peer

Review

Events

Website

Learnpro

resources

Contribute

to your

local event

Page 9: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Compassion

Sharing excellence

Resources for

psychological

support

Supporting teams

Best practice

Listening to what

matters to families.

Page 10: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

We Need You

Steering

Group

Education

Data

group

SLWG

Website

resources

Page 11: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

What is your take

home message

today?

What are you

going to do

differently because

of today?

Page 12: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased
Page 13: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

“ Thank

you

Page 14: Communication, Coordination and Compassion. · Communication, Coordination and Compassion. Children with Exceptional Healthcare Needs ... Strategic Planning Changes in Care Increased

Keep in Touch

www.cen.scot.nhs.uk

[email protected]