Communication Challenges in the manufacturing industry

Scriptura Engage in the Manufacturing Industry

Copyright © 2015 Scriptura Engage


Index

About

Manufacturing

Why

Scriptura?

Requirements

Issues

Solution


Discrete manufacturing

Consumer products

B2B

Just-in-time production

Continuous production

Investment products

B2B

Bulk manufacturing

Discrete manufacturing

Investment products

B2B

Continuous production

Consumer products

B2B

Bulk manufacturing

Review 2015


• Inbound J.I.T. or stock

• Plant continuous or discrete

small quantities or bulk

• Outbound made-to-order or stock

• Sales BtB or BtC

• Personnel lowly or highly qualified

Manufacturing – Departments - Documents


• Inbound warehouse

• Internal distribution

• Production

• Packaging

• Outbound logistics

• Research & Development

• Product Management

• Marketing

• Sales

• Support

• Human Resource

• QA forms

• Stock lists

• Shipping lists

• Labels

• Documentation

• Offers, orders and

contracts

• Invoices

• Direct mails and

campaigns

• Response letters

• Personnel administration


Requirements in Manufacturing

• Often data from SAP

• Data is a mix of XML, RDI, OTF (SAPspool) and others

• Document composition for print, PDF and email

Simple stock lists

Complex quotes and contracts

• Adding supplements like documentation, manuals, etc.

• Electronic forms for quality assurance processes

• Business-critical printing for 1,000‘s of label printers (and more)

• Re-print of documents, sometimes days after the job

• Connection to archive

Typical for Manufacturing


• Very conservative industry segment – many applications and

technologies are 20+ years old (or even worse...)

• Very SAP-oriented

• Slow pace for innovation

Still much printing, email is seen as an innovation

Paper forms instead of electronic ones

• IT-oriented initiatives and decissions

• Global approach (centralised, hub-and-spoke)

• Strongy price-oriented

Islands of Solutions


MS Word

SAP

Output

SAPSmartForms

Lasersoft(o.a.o.o.t.)

Integrated

tool

Zebra

toolsAdobe

Forms


Solution Scheme

SAPPP/MM/SD/CRM

other

standard

applications

custom-made

applications

Centralized

Document

Forms and

Label

Generation

centralised

print

output

email

output

distributed

print

output

archive

and DMS


Looks quite simple, doesn‘t it?

Certified Input interfaces

such as BC-RDI, BC-XSF,

BC-XFP, BC-XI, BC-XOM, etc.

„pull“ interfaces such as

ABAP-method, FuBa, stored

procedure

Proprietary output formats:

• OTF (SAPspool)

• RDI (simple, full)

• SmartForms

Where are the twerks?


Archive interface (IXOS)

Workflow integration

GUI integration

Writing data back into SAP

and others

Etc

Etc

Distributed Print:

• manage printer farms

• add new printers

• automatically update

printer firmware

• automatically re-route

print jobs

• print external documents

Data Input Data Output As well as ......

Solving the Input Issues


SAPPP/MM/SD/CRM

SCRIPTURA

OUTPUT

BC-XXX

Custom-made

SAPPP/MM/SD/CRM

SCRIPTURA

OUTPUT

BC-XOM

3rd Party BC-XOM Interface

SAPPP/MM/SD/CRM

SCRIPTURA

OUTPUT

ABAP Method

„Pull“ Interface


Solving the Output Issues

SAPPP/MM/SD/CRM

Scriptura

Print

Management

Network printers, MFP‘s

Label printers

Automated firmware updates

Automated re-routing

Add new printersSynchronise printer

definitions with SAP

Why Scriptura Engage


• Offers innovation

digital communication (email, push-notifications, electronic forms, ...

add graphics and charts

Dynamic layout (e.g. tables, supplements, ...)

• Offers the required standard output channels e.g. PCL, ZPL

• XML data formats are becoming more common and accepted

• Integration with existing or new print mgt tools

• Deployable throughout the organisation

+sales, +marketing, +HR (e.g. with LiveDocs)

Pricing


• Pricing is a sensitive issue in manufacturing

• Cost reduction is the main driver

• Price level lower than e.g. FSI

• Focus on

reduction of manpower in IT

reduction of overhead costs of MS Word,

SAPscript and other existing archaic tools

innovation needs in (digital) communication

production risk reduction

simplification of processes, e.g. simultaneous

document archiving


What You Need To Do

• Try to learn and understand the manufacturing industry – how they work,

how they think (start with Wikipedia)

• Understand what they use now to generate documents

• Learn SAP parleance – know the words!

• Keep discussions rather technical

• Know our references in the industry – manufacturing is very sensitive on this

More info? Contact us:EU phone: +32 3 425 40 00US phone: 011 32 3 425 40 00email: [email protected]


Communication Challenges in the manufacturing industry

Software

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