Communication Best Practices
Transcript of Communication Best Practices
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Communication: Best Practices
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Why Communicate? Questions to ask beforehand:
v Who is my audience?
v Why do they need this information?
v How do I expect them to respond to my communication?
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Audience v Know your audience.
v Craft communication according to their understanding, background, and demeanor.
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Remove the Fluff v Organize your information beforehand.
v The main points drive your communication and keep the information to a “bare bones” minimum.
v Get to the point and stay simple.
v Eliminate unnecessary details.
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Wording Matters v Watch out for jargon or syntax that over-complicates
the message.
v Phrase your wording for the audience – “you” instead of “I”.
v The lower the word count, the better.
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Extra Tips v Use Microsoft Word to craft your communication.
v Enable “readability statistics” in Microsoft Word.
v Time your communication right, keeping student schedules in mind.
v Get some help from a colleague.
v Wait to communicate.