communication behavior of overseas Pakistanis foundation

7/28/2019 communication behavior of overseas Pakistanis foundation

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GROUPMEMBERS:

Muhammad Umeem ul Ehsan 10-ENC-18

Muhammad Shahzad 10-ENC-65

Owais Khalid 10-ENC-71

Syed Kifayat Ullah 10-ENC-75


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COMMUNICATIONFLOWIN

OVERSEAS PAKISTANISFOUNDATION (OPF)


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PURPOSE:

This completed report is written for understanding

communication flow in the organization i.e.

Downward communication Upward communication

Lateral/Horizontal communication

Diagonal communication

External communication


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Objective of OPF on which communication based:

Identifying OPs problems and contributing to their solutions such as:

Property conflicts in Pakistan.

Jobs problems in Pakistan. Residential problems in Pakistan and their solution by making

housing schemes.

Study problems for the children of overseas Pakistanis in Pakistan.

Residential and work permit problem in abroad.

To grant scholarships and stipend for studies to deserving overseas

Pakistanis foundation.

Study help for those whose parents are labors in abroad with

scholarships.

Study help by making schools and colleges in Pakistan for

overseas Pakistanis.

To give grant to community centers. Mosques.

Libraries.

Organizing of seminars.

Organizing of national day events.


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Board of governors

Managing director

Dy. managing director Executive director

Secretary BOGDG finance

DG training DG HR &

admin

DG S&W DG W &SI DG internal

audit

DG

education

Regional head

RO. Lahore

Regional headR.O Peshawar

Regional head R.OMirpur khas

Regional headR.O Karachi

Regional headR.O Quetta

Regional headR.O Multan

MIS section P & MC Legal cell


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COMMUNICATIONFLOWIN OPF:

Tools of communication:

Tools are the mediums and channels through which

organizational members communicate with each other.


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No: Tools No: Tools1 Magazine (Monthly yaran-e-watan) 2 FAQS (website)3 Website 4 Memo/letters5 Email 6 Enclosure/inserts7 Tender (website and newspaper) 8 Overseas Pakistanis help line9 Advertisement (newspapers and websites) 10 Video (documentary)

11 Bulletin board 12 Social media (Facebook, twitter)13 Large groups meetings (conference hall) 14 Small groups meetings (conference hall)

15 Power point slides 16 Complaint cell (online and by hand)17 Face to face 18 Webinars19 News (magazine and website) 20 Suggestion box (online, by magazine)21 FERC(foreign exchange remittance card) 22 Annual reports

23 Circular and notices 24 Grievance system

Tools of communication:


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EDUCATIONASA DIVISIONOFINTEREST:

Here we take education as a division of interest and will

discuss flow of upward, downward, lateral communicationwith itself, diagonal communication with other divisions and

external communication with organizations

Communication flow:

Assume that you are an administrator of school, college or university

organization. You have to come across a broad range of messages

that are communicated to you and to your subordinates by you. For

example,

your supervisor asks you to make a report, and you have to

submit that, another administrator hand you a memo regarding

administrative activities. You may read an email by your friend. Youremployee may update a status on social media pointing you about

your performance in office. Now from these examples we are able to

distinguish between different flows of communication.


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Managing director

Director General

Director

Addl. Director (boyscollege Islamabad)

Addl. Director (GirlsCollege)

Addl. Director (Punjaband AJK School)

Addl. Director (budget)

Dy. Director (Sindh,

Baluchistan and Kpk)

4xAD (Education)

Accountant Academic and operation

Principal

Operation Academic

Extracurricul

ar activities

Health and

safetyAdmin

Course

coordinator

Lecturers/as

sessors

Internal

verifier/m-

oderator

Examinati

on branch

Admission

branch

Data administratoraccount assistance

Administrativeassistance/receptionist

Inside educational

division


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DOWNWARDCOMMUNICATION:

Implementations of goals, objectives and strategies:

No: Tool1 Website2 Conference hall3 Power point slides4 Notice board5 Memo/letters6 magazine7 Circulars

Jobs instructions and principles:

No: Tool1 Bulletin board2 Conference hall3 Notice board4 Circulars5 FAQS


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DOWNWARDCOMMUNICATION:Procedures and practice:

No: Tools

1 Bulletin board2 Notice board3 Circulars4 Conference hall5 FAQS

Performance and feedback:

No: Tools

1 Magazine2 Notice board3 Face to face4 Social media


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DOWNWARDCOMMUNICATION:

Socialization:

No: Tools

1 Magazine2 Social media3 Notice board4 website5 News

Conclusion:


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UPWARDCOMMUNICATIONFLOW:

Problems and expectations:

No: Tools1 Magazine2 Face to face3 Email4 Bulletin board5 Social media6 Complaint cellSuggestion for improvement:

No: Tools1 Email2 Magazine3 Face to face4 Suggestion box5 Annual reports6 Social media


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UPWARDCOMMUNICATIONFLOW:

Performance reports:

No: Tools1 Magazine2 News3 Small group meetings

Grievance and disputes:

No: Tools

1 Grievance redressed system2 Complaint cell3 Face to face4 Social media

Conclusion:


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HORIZONTAL / LATERALCOMMUNICATION:

Intradepartmental problem solving:

No: Tools1 Small groups meeting2 Face to face3 Social media

Intradepartmental coordination:

No: Tools1 Social media2 Face to face3 Small group meetings


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HORIZONTAL / LATERALCOMMUNICATION:

Staff advice to line department:

No: Tools

1 Circular2 Bulletin board3 Small group meetings4 Face to face5 letters6 email

Conclusion :


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DIAGONALFLOWOFCOMMUNICATION:

Necessity and challenges of organization:

No: Tools

1 Bulletin board

2 Small group meeting

3 Power point slides

4 Face to face

5 Circulars and notices

6 Memo/letters


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EXTERNALFLOWOFCOMMUNICATION:

Investors

Examination boards

Press (media) Partners

Employees

Banks

Influencers

Competitors (school or

colleges)


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EXTERNALFLOWOFCOMMUNICATION:No: Tools1 Magazines2 Websites3 Tenders4 Advertisement5 Face to face6 News7 FERC8 Overseas Pakistanis friend help line9 Video10 Social media11 Conference hall12 Email13 Phone


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TAKINGWHOLE OPF INTOCONSIDERATION:

Downward communication:No: Tools1 Website2

Small group meeting

3 Face to face4 News5 Memos6 Social media


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Upward communication:No: Tools1 Small group meeting2 Face to face3 Social media4 Magazine5 News

Lateral / horizontal communication:

No: Tools1 Email2

Large group meeting

3 Face to face4 Social media5 Memo6 Video


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External communication:

Overseas Pakistanis friend help line:

Website

Email

Phone

OPF membership and FERC:

Email

Social media Website

FAQs

Phone


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Transportation of dead bodies:

Email

Face to face

Phone

Housing schemes:

Advertisement

Tender

Magazines

News

Social media Phone


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Education and scholarships:

Social media

Tenders

Email Phone

News

Face to face


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CONCLUSION:

Recommendation:

communication behavior of overseas Pakistanis foundation

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