Communication is simply the act of transferring information from one place to another.

This is a DYNAMIC process.

VERBAL

• face-to-face, telephone, radio or television or other media.

NON VERBAL

• language, gestures, how we dress or act - even our scent.

WRITTEN

• letters, e-mails, books, magazines, the Internet or via other media.

VIZUALIZATION

• graphs, charts, maps, logos and other visualizations can communicate messages.

It is important to communicate well. It can help you to understand what another person is saying. It also means that they can express their own needs and concerns

Why Is Communication Important

CLARITY

THE QUALITY OF BEING CLEAR

• Choose precise yet familiar words.

• It makes understanding easier.

• clarity of thoughts and ideas enhances the meaning of message.

COMPLETENESS

FULL WITH NO PART MISSING

• Provide all necessary information.

• Answer all question asked(leaves no question in the mind of receiver)

• Give something extra when desirable.

CONCISENESS

SHORT BUT CLEAR

• Cut out undesirable phrases and merge them together into one or more sentence.

• Avoid unnecessary repetitions.

• Concise message is more appealing and comprehensible to the audience.

CONSIDERATION

“stepping into the shoes of others”.

• Empathize with the audience and exhibit interest in the audience. This will stimulate a positive reaction from the audience.

• Show optimism towards your audience.

• Ensure that the self-respect of the audience is maintained and their emotions are not at harm.

CORRECTNESS

No grammatical errors

• The message is exact, correct and well-timed.

• Greater impact on the audience.

• it boosts up the confidence level.

CONCRETNESS

CLEAR AND DEFINIT(real which one can see)

• Support with specific facts and figures.• Use words that are clear and that which build the reputation.•Concrete messages are not misinterpreted.

Courtesy

sincerely polite, judicious, reflective and enthusiastic

• consider both viewpoints as well as feelings of the receiver of the message.

• positive and focused at the audience.

• use terms showing respect for the receiver of message.

• It is not at all biased.