Communication7th Grade Careers

Message

Receiver

Feedback

Sender

Communication Process Sender

◦ Person sending the message◦ 2 Factors determine effectiveness

Attitude Selection of symbols

Message◦ A communication in writing, speech, or by signals

Receiver◦ Person Receiving the message◦ Also a communicator

Feedback◦ The reaction the receiver gives the sender◦ Can be verbal or nonverbal◦ Allows the sender to change message if ineffective the

first time

BarriersInternal

◦ Fatigue◦ Poor Listening skills◦ Attitude toward the

sender or the information

◦ Lack of interest◦ Fear◦ Mistrust◦ Emotions◦ Attitude

External◦ Noise◦ Distractions◦ Time of day◦ Environment◦ Email not working◦ Bad phone

connection

Message

Receiver

Feedback

Sender

Formal vs Informal LanguageIn your group come up with two

differences.You will share your differences

with the class

ExampleWhat would you say if

◦Your friend asked you about your weekend?

◦Your teacher asked you about your weekend?

How would you write: I will be late to class today because I have a doctor’s appointment.◦If you are texting your friends◦If you are sending an email to your

teacher

Verbal vs NonverbalWhat are some examples of

these?How can using the two together

confuse or complete the message?

In your groups come up with two examples of informal language and two examples of formal language

When you are finished you will present your examples o the rest of the class, and you will need to email them to Mrs. Nesbitt

Here are some sample topicsYou have forgot your homework

You are going to miss practice for an appointment

You would like to change one of your classes

Communication StylesAssertivePassiveAggressive

AggressiveIntentionally attack, take

advantage of, hurt, humiliate, or put people down.

Believe that their opinion and life are the most important thing

ExampleYou have purchased something at

a store and realize that the clerk shortchanged you $1.65.

◦You rush back to the store, loudly demand the $1.65 and make a hurtful comment about clerks who can’t add

PassivePermit others to take advantage

of themFeel everyone else is more

important than them.Doesn’t want to cause someone

else to have hurt feelings

ExampleYou have purchased something at

a store and realize that the clerk shortchanged you $1.65.

◦You decide that $1.65 is not worth embarrassing the clerk over. After all, she was busy.

AssertiveExpresses feelings and opinions

openly and honestlyAcknowledges the feelings,

needs, and wants of others.Willing to compromise

ExampleYou have purchased something at

a store and realize that the clerk shortchanged you $1.65.

◦You return to the clerk and show her the receipt and the change and ask for the $1.65 that you need.

ActingPartner up (if odd # 1 group of 3)Choose a scenario from the

following slide and act it out based on what your index card says

Scenarios 1. You are late for practice. How do you

address your coach?2. One of your friends is constantly

bossing you around. How do you handle it?

3. Your teacher lost your homework. What do you say to him/her?

4. You are standing at your locker. The person who has the locker next to yours needs to get to his/her locker. How will the person respond/?

I Messages

What is an I-MessageA way to communicate feelings

during a conflictA way to show concern in a clam

and respectful mannerStates feelings so compromises

can be doneUses clear words to explain the

situation so that the other person understands why you are upset or angry

Parts of an I-MessageFeeling words

◦How you feel about the problemBehavior

◦The behavior that caused the feelingReason

◦Why does the behavior make you feel this way

Solution◦What is the solution to the problem

ExampleYou have a friend who always is

late. It is starting to irritate you.

Feeling: IrritationBehavior: Being LateReason: I’m always waiting for

youSolution: Call when you are going

to be late

Put it all togetherI am irritated when you are

always late because I’m left waiting here for you. In the future, if you are going to be late, please call me.

Your TurnIn your groups, identify the 4

parts of the message

I feel lonely when you are gone all of the time because I miss us doing things together. I want you to make some plans with me for next week.

Your turnFind a person you have never

worked with before

In your pair, create an I-message from one of the following scenes.

Write it on a piece of paper and turn it in

ScenesYour friend is borrowing your

things without asking.

Your sibling is taking too long in the bathroom each morning.

Your locker partner is taking up your shelf and not leaving space for you.