Communication

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Transcript of Communication

Page 1: Communication

CommunicationSunstone Eduversity

Shubham Rai(16PGD037)

PGDM 2016-18(A) Communication and professional

Skills

Page 2: Communication

Overview:Process of communicationCommunication barriersEssential elements of effective communication

Q & A

Page 3: Communication

CODED

FEED BACK LOOP

SENDER

MEANING

MESSAGE

FRAMING

FORM

CHANNEL

RECEIVERDECODED

RECEIVER

MEANING

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Communication BarriersConfidence LevelLack of command Clarity in messageLanguage ProblemEmotional barriers Lack of attention, interest, distractions, or irrelevance to the receiver Listening ability

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Essential elements of communicationConfidence level should be highCommand over topic and languagePositive body languageClarityEffective listening makes difference Simple languageDressing effectInteraction with audience…etc.

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EFFECTIVE COMMUNICATION MODELIDEA ENCODING MESSAGE SENDER

RECEIVER

FB-1

-1

RECEIVER-2ACTION

FB-2

FB-3

MediumChannel1 2 3

4

56

7

10

deco

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Page 8: Communication

THANK YOU


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