Communication Communication

Communication is defined as ``the Communication is defined as ``the process of passing information & process of passing information & understanding from one person to understanding from one person to

another another

Communication means not only transfer Communication means not only transfer of message ,but transmission of of message ,but transmission of

understanding as wellunderstanding as well

Forms of Communication Forms of Communication

One way communication & two One way communication & two way communication way communication

Verbal Communication & Non-Verbal Communication & Non-Verbal Communication Verbal Communication

Formal Communication & Formal Communication & Informal Communication Informal Communication

Interpersonal & Intrapersonal Interpersonal & Intrapersonal Communication Communication

Other Types..Other Types.. Group Communication :A group is an Group Communication :A group is an

association ofassociation of two or more persons who two or more persons who interact with each other.interact with each other.

Public Communication :It involves Public Communication :It involves speech by one person to a large group speech by one person to a large group at a time .at a time .

Mass Communication: process of Mass Communication: process of communicating to the public at large communicating to the public at large through mass medias such as through mass medias such as Television, internet Television, internet

Objectives of Objectives of Communication Communication

InformationInformation :Enquiring ,supplying or :Enquiring ,supplying or receiving information receiving information

AdviceAdvice:: is the personal opinion is the personal opinion

MotivationMotivation: Channelises the inner surge : Channelises the inner surge

WarningWarning :Information about the :Information about the unpleasant & unfavorable consequences unpleasant & unfavorable consequences

Education:Education: Most important objective Most important objective of communication of communication

Order:Order: Directive issued by Directive issued by management management

PersuasionPersuasion: art of influencing the : art of influencing the other person other person

Negotiation:Negotiation: two or more parties two or more parties discuss the proposals discuss the proposals