Communication in teaching learning process

Prepared by :Raveen Ismail

Hayman Ahmed Viyan Hasso

Outlines 1. Introduction 2. Defining communication3. Importance of communication 4. Communication rights and responsibilities 5. Style of communication 6. Type of communication 7. Elements of communication ,communication process8. Characteristics of effective communication9. Characteristics of effective communicator10. Identifying different Barriers to communication

• The need to communicate is part of mans inherent being. Since the beginning of time the human race has communicated using different techniques and methods. Many early forms of communication were painting on cave walls ,use of symbols then developed to writing communication with using alphabet .

History of communication

History of communication

• Human communication revolutionized with speech approximately 200,000 years ago, Symbols were developed about 30,000 years ago, and writing about 7,000 years ago

Introduction to communication

The means of communication are usually spoken or written words, pictures or symbols. But we also give information through body language, gestures, and looks, facial expressions can show how we feel and what we think about an issue or another person.

What are the most common ways we communicate?

Spoken Word

Written Word

Visual Images

Body Language

What is communication ?

• Process of sending and receiving verbal and non verbal messages from individual to another or to a group of people .

Importance of communication • To establish nurse -patient (teacher & learner

relationship. • To be effective in expressing interest /concern

for patient /family .• To provide health care information.• defines human personality

Type of communication

• Verbal communicationThe encoding of messages into words, either written or spoken, It Includes: sounds ,words, languages ,speaking

• Non verbal communication The encoding of messages by means of facial expressions, body language,

and styles of dress ,tone of voice ,body language .

Examples:

doubts the speaker’s words! He is telling the lie!

it indicates that he feels you are lying

Style of communication

• Passive : accepting responsibilities without protecting

his /her rights .

• Assertive: accepting responsibilities with protecting

his/her rights .

• Aggressive : protect his/her rights but doesn’t accept

responsibilities .

Communication rights & responsibilities

Responsibilities Rights You have the responsibility to listen to the opinion of others

You have the right to have and express your own opinion

You have responsibility to acknowledge and address the needs of others

You have the right to ask for what you need in order to be effective

You have the responsibility to respect the limits and boundaries of others

You have right to set reasonable limits

You have the responsibility to treat others with respect .

You have right to be treated with respect .

Communication Key Elements

1. Message 2. sender3. Channel4. Receiver5. Feedback 6. Encoding _decoding 7. Competence (the ability to communicate effectively )

Characteristic of effective communication

Effective communication requires the sender to:

• Know the subject well• Be interested in the subject• Speak at the level of the receiver• Choose an appropriate communication channel• Skilful in non verbal &verbal communication .• Ability to show empathy and encourage others.

• Confidence • Flexibility • Tolerance and patience• Skills in asking questions and listening.• Be able to Acknowledge important points .• Use Summarizing & repetition .• Ability to observe and interpret behavior of other

people.• Ability to use language that other people

understand.

CONT characteristic of effective sender

Feed forward message

• Is a key to open the door of communication• Preview the message

Characteristic of effective communication

Effective communication requires the message to be:

• Clear and concise(using few but exact words )• Accurate• Relevant to the needs of the receiver• Timely• Meaningful• Applicable to the situation

The channel should be:• Appropriate• Appealing

Characteristic of effective communication

The receiver should:• Be aware, interested, and willing to accept

the message• Listen attentively• Understand the value of the message• Provide feedback

Characteristic of effective communication

Barriers to communication

• Language • Values and beliefs • Sex/gender and age• Economic status• Educational level• Information overload • Defensiveness • Attitude • Improper Timing • Mistrust • Relationship between sender and receiver • Selective perceptions • Environmental factor such as noise

Characteristics of effective communicator

An effective verbal communicator:• Clarifies• Listens• Encourages empathically• Acknowledges• Restates/repeats

An effective nonverbal communicator:

• Relaxes• Opens up• Establishes eye contact• Using different voice tones . • Shows appropriate facial expressions(supporting verbal message )• Personal Appearance- Always be neat and clean in appearance this

will make a good impression on others .• Posture and Gait.

Characteristics of effective communicator

for example :

. I am listening and paying attention'. 'I'm so not interested in being here

• Effective communicator must be effective in verbal and non verbal communications .

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”

Summary

References

• http://en.wikipedia.org/wiki/Communication• http://www.ncbi.nlm.nih.gov/pmc/articles/P

MC1705977/h• http://www.hsc.csu.edu.au/ipt/comms.../com

munication .ptt

• www.bized.co.uk/sites/bized/.../communication.ppt

• http://www.authorstream.com/Presentation/Siro-46139-communication-skills-101-Ways-Improve-Objectives-Speaking-Writing-General-Tips-Questions-s-Education-ppt-powerpoint/

“The art of communication is the language of leadership.”

ANY QUESTION ?