Communication Skills Speaking Skill (Pronunciation) 1 Lecture 24.
Communication 24
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Transcript of Communication 24
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Presentation on
Effective Communication
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Presented by
Amit Biswas 3-11-20-024
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What is Effective Communication?
R/S=Receivers Meaning/Senders meaning=1
When the senderintendsand theresponse
thereceiverprovidesareidentical, then thecommunicationiseffective.
A mutually understood messageiseffective
communication
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Characteristicsof Effective
Communication
Anopen communication climate.
A commitment toethical communication.
An Understandingofinter-cultural communication.
A proficiency in communication technology.
Anaudience centeredapproach to communication
Aneffective flow of communication.
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Communication Barriers
Anything that prevents understandingof the messageisa
barrierto communication
Itinterferes withaccurateencoding, transmission,decoding
andreceptionofa message.
Itaffectsall theelementsof communication processand
lead to communication breakdown.
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Barriers to Effective Communication
Six typesof Barriers-
1. Process Barriers
2. Personal Barriers
3. Physical Barriers
4. Defensiveness provoking communication
5. Organization structural Barriers
6. Semantic Barriers
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Barriers to Effective Communication
1.Process Barriers
SenderBarrier
Encoding Barrier
Message Barrier
Medium Barrier
Decoding Barrier
ReceiverBarrier
Feedback Barrier
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Barriers to Effective Communication
2.Personal Barriers
Lackofeffective
communication skills.
Perception.
Lackof trust & confidence.
Prejudices & Stereotypes.
Ego.
Poor listening skill.
Emotionaleffect.
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Barriers to Effective Communication
3.Physical Barriers
Physicaldistance.
Problemsin connectivity.
Sound.
Lighting.
Ventilation.
Wall.
Etc.
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Barriers to Effective Communication
4. Defensive provoking communication
Superiority.
Inferiority.
Imposing.
Lackofrespect.
Lackof trust.
manipulation.
Poorinterpersonalrelationship.
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Barriers to Effective Communication
5. Organizational Barriers
Leadership Style
Inconsistency
Bureaucracy.
Lackofappropriate policy.
Excessiveauthority level.
Deceptive tactics.
Organizational culture.
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Barriers to Effective Communication
6. Semantic Barriers
Language barrier.
Languagesdifferences.
Jargons (Bombastic words).
Terminology.
Tongue(Tone).
Local accent.
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Ways toimprove Communication
Effectiveness
CommunicationTraining.
Enhancing languageknowledge.
Listening.
Nonverbal communication.
Motivation.
EffectiveFeedback
Nondirective counseling
Democratic Leadership.
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Ways toimprove Communication
Effectiveness
Developinginterpersonal trust.
Useofinformal communication.
Appropriateorganization structure.
Providing communicationequipments.
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Conclusion
Effective communication playsanimportantrolein business
communication.
Communicatingeffectively helps people build trustandrespect, fosterlearning and accomplishgoals.
Everybody should try toimprove their communication skill,
so that they can communicateeffectively withothers.
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Questions?