Communication 24

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    Presentation on

    Effective Communication

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    Presented by

    Amit Biswas 3-11-20-024

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    What is Effective Communication?

    R/S=Receivers Meaning/Senders meaning=1

    When the senderintendsand theresponse

    thereceiverprovidesareidentical, then thecommunicationiseffective.

    A mutually understood messageiseffective

    communication

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    Characteristicsof Effective

    Communication

    Anopen communication climate.

    A commitment toethical communication.

    An Understandingofinter-cultural communication.

    A proficiency in communication technology.

    Anaudience centeredapproach to communication

    Aneffective flow of communication.

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    Communication Barriers

    Anything that prevents understandingof the messageisa

    barrierto communication

    Itinterferes withaccurateencoding, transmission,decoding

    andreceptionofa message.

    Itaffectsall theelementsof communication processand

    lead to communication breakdown.

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    Barriers to Effective Communication

    Six typesof Barriers-

    1. Process Barriers

    2. Personal Barriers

    3. Physical Barriers

    4. Defensiveness provoking communication

    5. Organization structural Barriers

    6. Semantic Barriers

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    Barriers to Effective Communication

    1.Process Barriers

    SenderBarrier

    Encoding Barrier

    Message Barrier

    Medium Barrier

    Decoding Barrier

    ReceiverBarrier

    Feedback Barrier

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    Barriers to Effective Communication

    2.Personal Barriers

    Lackofeffective

    communication skills.

    Perception.

    Lackof trust & confidence.

    Prejudices & Stereotypes.

    Ego.

    Poor listening skill.

    Emotionaleffect.

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    Barriers to Effective Communication

    3.Physical Barriers

    Physicaldistance.

    Problemsin connectivity.

    Sound.

    Lighting.

    Ventilation.

    Wall.

    Etc.

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    Barriers to Effective Communication

    4. Defensive provoking communication

    Superiority.

    Inferiority.

    Imposing.

    Lackofrespect.

    Lackof trust.

    manipulation.

    Poorinterpersonalrelationship.

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    Barriers to Effective Communication

    5. Organizational Barriers

    Leadership Style

    Inconsistency

    Bureaucracy.

    Lackofappropriate policy.

    Excessiveauthority level.

    Deceptive tactics.

    Organizational culture.

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    Barriers to Effective Communication

    6. Semantic Barriers

    Language barrier.

    Languagesdifferences.

    Jargons (Bombastic words).

    Terminology.

    Tongue(Tone).

    Local accent.

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    Ways toimprove Communication

    Effectiveness

    CommunicationTraining.

    Enhancing languageknowledge.

    Listening.

    Nonverbal communication.

    Motivation.

    EffectiveFeedback

    Nondirective counseling

    Democratic Leadership.

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    Ways toimprove Communication

    Effectiveness

    Developinginterpersonal trust.

    Useofinformal communication.

    Appropriateorganization structure.

    Providing communicationequipments.

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    Conclusion

    Effective communication playsanimportantrolein business

    communication.

    Communicatingeffectively helps people build trustandrespect, fosterlearning and accomplishgoals.

    Everybody should try toimprove their communication skill,

    so that they can communicateeffectively withothers.

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    Questions?