Commission processing in Voyager Hotel
-
Upload
lani-blevins -
Category
Documents
-
view
28 -
download
1
description
Transcript of Commission processing in Voyager Hotel
![Page 1: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/1.jpg)
Commission processing inVoyager Hotel
![Page 2: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/2.jpg)
Login
Click on the Icon to Login
![Page 3: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/3.jpg)
Voyager Com
XXX
xxx
xxx
xxxx
Main menue of Voyager Com for
processing and reporting
![Page 4: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/4.jpg)
Status:
Original non-processed commission
Confirmed confirmed commission
Authorized commission payment
authorized
(=transmitted to TRUST)
Sent to TACS TRUST transmitted information to TACS
Deleted transaction was deleted
Original NC original, non-commissionable reservations
Status
![Page 5: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/5.jpg)
Type:
TRUST reservation received via Voyager
Non TRUST manually added
All both types
Type
![Page 6: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/6.jpg)
XXX
xxx
xxx
xxxx
Search for Status „Original“ and Type „TRUST“ to receive a list of outstanding commissions, oldest departure date on top
Click on „Printable Version“
List of outstanding commissions
![Page 7: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/7.jpg)
XXX
xxx
xxx
xxxx
Printed List
![Page 8: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/8.jpg)
Process Commission
XXX
xxx
xxx
xxxx Click on the reservation
to display all details
![Page 9: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/9.jpg)
XXX
xxx
xxx
xxxx
Outstanding commissions on the left, chosen reservation on the right
![Page 10: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/10.jpg)
White fields can be modified, e.g. departure date
Guest name
Arrival and departure date
Travel Agency Information
Daily rate
Commission percentage
Commission amount
Adjustment Code
Reservation Details
![Page 11: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/11.jpg)
Total rate and commission amount change automatically
![Page 12: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/12.jpg)
Non-commissionable
Commission is displayed as „non-commissionable“ when the rate was set up accordingly
![Page 13: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/13.jpg)
Click on „Confirm“ to save changes (process the commission)
Change the „Adjustment Code“ according to your changes
This information will be forwarded to the travel agency
![Page 14: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/14.jpg)
Adjustment Codes
Unchanged Commission paid on original reservation
Previously Paid Change Comm. Amount to 0,00
Overpaid Change Comm. Amount
No Show Change Comm. Amount if necessary
Delete Transaction Deletes the reservation from Voyager Com
Direct Cancellation Choose when guest called hotel to cancel
![Page 15: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/15.jpg)
Confirmed Commissions
Search for Status „Confirmed“ to get a list of the reservations previously processed
![Page 16: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/16.jpg)
Click on „Printable Version “ if you need a paper copy
![Page 17: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/17.jpg)
Printable Version
![Page 18: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/18.jpg)
Confirmed Commission
Also in Status „Confirmed“ all white fields can be modified, please confirm again to save changes
![Page 19: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/19.jpg)
Authorize
You see a list of confirmed reservations
Click on „Authorize“ to finalize the process
![Page 20: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/20.jpg)
The commissions you previously confirmed
![Page 21: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/21.jpg)
Printable Version
![Page 22: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/22.jpg)
The „Authorize“ button is active when you click on „Commission Report printed?“
![Page 23: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/23.jpg)
Commission was „transmitted“ to TRUST
![Page 24: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/24.jpg)
Add Commissions
Choose „NEW“ to manually add commissions
![Page 25: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/25.jpg)
Please add all necessary information:
Guest name
Arrival and departure
Travel agency
Rate
![Page 26: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/26.jpg)
Commission is calculated by the system
Commission percentage taken from Content, overwrite if needed
![Page 27: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/27.jpg)
Search for „Non-TRUST“ commissions to find the ones you added in the system
![Page 28: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/28.jpg)
Authorize like any other commission
Both, TRUST and Non-TRUST reservations can be confirmed and authorized in the same session
![Page 29: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/29.jpg)
Search and Report
Use combinations of „Status“ and „Type“ to allocate commissions
![Page 30: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/30.jpg)
„Authorized“ and „All“ to see the reservation you previously transmitted to TRUST
Search Result
![Page 31: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/31.jpg)
Narrow down the search by entering a date range
Search Result
![Page 32: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/32.jpg)
Enter an IATA number when searching for a certain travel agent
Search Result
![Page 33: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/33.jpg)
Broaden your search by using a *, e.g when searching a guest name
![Page 34: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/34.jpg)
CSP Reports
TRUST will provide a monthly overview of processed commissions under CSP Reports.
![Page 35: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/35.jpg)
Travel Agency
Arrival and Departure Confirmation NoGuest name
Hotel´sCommission
amount
Payment informartion: cheque number, date and total amount paid (from all hotels to this agency)
![Page 36: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/36.jpg)
Search a Travel Agent
Choose „Search“
![Page 37: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/37.jpg)
Enter the information you have (remember to use the * ) and click on „Search“
![Page 38: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/38.jpg)
Use „Search“ to return to the previous screen or choose a travel agency
![Page 39: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/39.jpg)
Information will be filled in
![Page 40: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/40.jpg)
Contact
Voyager Com Department
Lyoner Strasse 40, 60528 Frankfurt, Germany
t +49 (0)69 665 64 581
f +49 (0)69 665 64 579
![Page 41: Commission processing in Voyager Hotel](https://reader030.fdocuments.us/reader030/viewer/2022032709/56813026550346895d95af5b/html5/thumbnails/41.jpg)
Thank you