Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.
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Transcript of Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.
![Page 1: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/1.jpg)
Commercialism: The Nottingham Journey
Andy HedgecockDevelopment Consultant, NCC Development Team
![Page 2: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/2.jpg)
Commercialism - Part of Our Future
![Page 3: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/3.jpg)
Commercialism - Part of Our FuturePerceptions?
![Page 4: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/4.jpg)
Commercialism - Part of Our FuturePerceptions?But what’s the reality?
![Page 5: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/5.jpg)
Commercialism - Part of Our FuturePerceptions?Business Planning
![Page 6: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/6.jpg)
Commercialism - Part of Our FuturePerceptions?Integrated Facilities Management
![Page 7: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/7.jpg)
Commercialism - Part of Our FutureEnergy Projects - Invest to Save
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Commercialism - Part of Our FutureMoving into new
markets
![Page 9: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/9.jpg)
Commercialism - Part of Our Future
Companies we own (or part-own)
![Page 10: Commercialism: The Nottingham Journey Andy Hedgecock Development Consultant, NCC Development Team.](https://reader030.fdocuments.us/reader030/viewer/2022032722/56649cdc5503460f949a7762/html5/thumbnails/10.jpg)
• Blue touch paper lit by consultant
• Commercialism & cultural change: introduction
• Basic financial decision making
• Lean thinking / planning
• Customer centred interactions
• Skills for the commercial environment
• Project management (in-house)
• Marketing (in-house)
• Evaluation (Kirkpatrick)
Commercialism Development Programme
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Where do you fit?
TIM
E
Specialist or market regulation
‘Discretionary’ Services
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• Understanding
a budget in context
• Determining what causes costs
• Simple analysis of financial performance
• Non-financial considerations
• Develop options for changing a service
Financial decisions
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• Lean principles
• Myth busting
• Improving services to citizens
• Adding value
• Implementation of lean principles
• Reducing waste exercise
Lean thinking
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• Read customer needs
• Use language to influence
• Manage conflict
• Create quality conversations
• Engagement toolkit
Customer-centred interaction
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• Stakeholder analysis
• Understanding competition
• Products, markets and objectives
• Scanning & analysis
• Managing partnerships
• Risks and mitigations
• Writing skills
Skills for the commercial environment