An overview of the CommerCe edge CompetenCy development SolutionS And trAining ServiCeS

Building World-Class Supply Chain Competence

Commerce EdgeADVICE • TRAINING • COACHING

2 • Commerce edge training

COMPETENCE DELIVEREDCommerce edge ‘delivers competence’ to the supply chain industry through world-Class Supply chain, education and training.

INTRODuCTION TO COMMERCE EDgE SOuTh AfRICA Commerce Edge South Africa is the leading provider of world-class supply chain training in South Africa and offers off-the-shelf and customised training courses, competency assessments, personalised development programmes and coaching relating to leading edge practices. Commerce Edge South Africa consists of 3 core divisions:

Commerce Edge Training offers a range of short courses to enhance skills and increase competence in the workplace. these courses are regularly presented publically and can also be tailored for companies as in-house options.

Commerce Edge Academy is a registered international study centre for the Chartered institute of purchasing and Supply (CipS), an associate of the da vinci institute offering the Supply Chain component of the da vinci institute’s B Com qualification and an Authorised education provider (Aep) for SApiCS. the academy supports students on qualification programmes on an international basis and provides blended learning tuition at all levels.

Smart Development focuses on continued professional development of individuals through exposure to online publications, supply chain jobs, conference events, seminars, expos and networking workshops.

AbOuT COMMERCE EDgE’S COMPETENCy ASSESSMENT PROgRAMME

The Development Dialogue our strategic positioning as a facilitator of training for both the public and private Sectors has in many ways contributed to meeting transformation and human resource development needs in our country, and played a fundamental role in developing more effective professionals with a focused service delivery.

whether you are a public or private sector organisation, Commerce Edge provides an assessment of your professionals according to more than 200 world-class competencies, customised to be aligned with the organisation’s talent management program. the diagram (alongside) illustrates the framework within which the competencies have been developed. once a comprehensive plan has been developed, rigorous training interventions and educational pathways are supplied, which assists with filling the gaps in competencies.

Competency Assessment Tool (CAT)organizations incur unknown risks, lose advantage and customers, and perform poorly against peers when people lack key skills.

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INfRASTRuCTuRE

AcademyLEARNING • KNOWLEDGE • RECOGNITION

Commerce EdgeADVICE • TRAINING • COACHING

SmartDevelopmentCONTINUOUS PROFESS IONAL DEVELOPMENT

Commerce edge training • 3

ThE bIggER PICTuREin the greater picture of building competence in any supply chain organization, skills assessment forms an integral role in the process of continually assessing and benchmarking against other best-in-class organizations.

• Skills and competency assessment (CAt)

• Spend analysis – ability to access & interpret organizations spend data

• Analyze the maturity and operating process of operating units

• mobilization – identify right stakeholders at right time & manage communication

• define a road map to implementation

SkillsAssessment

mobilisation

Spend Analysisimplementation

road mapmaturity

Assessment

Competency

DEfININg COMPETENCE‘Organizational Competence’A combination of knowledge, skills and attributes used to meet organizational objectives .

‘Individual Competence’the state of being adequately trained or qualified, having the ability to perform a specific role

‘World Class supply chain Competence’1. Professionalism – the competencies required of an individual to be recognized in his / her community of peers as a professional.

2. Leading practices – the continual evolvement of best practices and their implementation at world-Class organisations for competitive advantage.

3. Supply Chain Context – Competencies that deal with the greater environment within which professionals play their role, from customer service, through distributions, operations, supply chain planning, procurement and overall supply chain strategy.

4. Organisational Requirements – each organisation has requirements that are unique to its environment. Competencies emanate here that are unique but crucial.

5. Continuous improvement - Sustainable competitive advantage is guided by continuous improvement. the ability to deconstruct the present business scenario and work with the extended value network for improvement opportunities.

Professionalism Leading Practices

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Defined ProcessSkills

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Attributes/Talents/Aspirations Planned Objectives

Competence

4 • Commerce edge training

SuPPLy ChAIN COMPETENCy DEVELOPMENT MODELwhether you are a public or private sector organisation, Commerce Edge provides an assessment of your professionals according to more than 200 world-class competencies, customised to be aligned with the organisation’s talent management program. the diagram (below) illustrates the framework within which the competencies have been developed. once a comprehensive plan has been developed, rigorous training interventions and educational pathways are supplied, which assists with filling the gaps in competencies.

PERSONAL MASTERy SKILLS

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COMPETENCy ASSESSMENT

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SKILLS INTERVENTIONS

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Sourcing, Planning,

Controlling

DESIREDCOMPETENCE

DESIREDKNOWLEDgE

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CompetencyDesign

Level 3 (CIPS)Learnership

WMIPPPIM

Self Assessment

Levels 4-6(MCIPS)

CPIM

ObjectiveAssessment

b Com(Da Vinci Institute)

CSCP (Certified Supply Chain Professional)

IndividualReports &

Dept Reviews

CorporateAwards

Supply Chain Education

AnnualReview

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DevelopmentDialogue

CIPSEducationPathway

APICSEducationPathway

Commerce edge training • 5

PROCESS Customizaton – a leader dialogue to define roles, competencies and line management review.

1. individual on-line self-assessment and objective assessment 2. Assessment reports and gap analysis3.development dialogue4. Customized training plan 5. post training reviews and annual re-assessment 6. Coaching and training

Annual Review – to review competencies and further the training development plan.

TAILORED SOLuTIONSCore to the Commerce Edge offering is the ability to evaluate an organisation’s supply chain needs through detailed dialogue, and together with a pool of experts we are able to design and deliver a competence solution which is commercially advantageous to the client meeting their objectives.

OuTCOMES 1. work-based skills matching an organisation’s objectives.2. role-base curriculum design.3. Sustainable intervention plan.4. world-class supply chain competency.

Why ENgAgE IN TRAININg?Commerce Edge Training offers continuous improvement, development and training in the supply chain sector giving professional exposure to commercially focused teachings. Skills developed training can be immediately applied directly in the workplace.

6 • Commerce edge training

AbOuT COMMERCE EDgE TRAININgThe changing face of supply chain Organizations incur unknown risks, lose advantage and customers, and perform poorly against peers when people lack key skills.

As a training provider, Commerce Edge proudly facilitates strategic and operational supply chain training and is dedicated to assisting professionals to acquire the knowledge and skills necessary to move their supply chain function to world-class leading practice standards.

According to purchasing pro, “To advance in supplier management today, buyers need a strong education as well as continuous training in order to identify emerging supply chain issues and develop strategies to manage them. Supply chain executives and professional associations say purchasers are often best served with a combination of broad-based business and supply chain skills, technical expertise, and in-depth knowledge of their industry if they expect to climb up the supply chain ladder.”

Commerce Edge has trained thousands of professionals represented by hundreds of leading local and international organisations from both the private and public domains. Commerce Edge has a high Bee rating and is accredited through the Services SetA South Africa (decision 1402). members of the Supply Chain management profession (public and private sector) have benefitted by enhancing their skills and knowledge base over the past 12 years by attending our workshops and training courses.

‘STEPS’ APPROACh

Specialised Training Enhancing Professional Supply-chainsSTEPS is an integrated approach from Commerce Edge focusing on a role-Based training Curriculum. STEPS has been specifically designed and tailored for developing the skills required to create a world-class supply chain organisation, ranging from individuals new to the environment to existing leaders.

STEPS provides a framework for personal development and growth in line with organisational strategy. Commerce Edge has trained hundreds of organisations and thousands of professionals with these training programmes over the past 12 years.

STEPS – Role-based CurriculumAssisting professionals in determining the ultimate role-based curriculum necessary to meet the set commercial objectives in the supply chain environment.

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Commerce edge training • 7

WORLD-CLASS SuPPLy ChAIN SERIESWorld-Class Supply Chain Training Programmesinteractive workshops focused on supply chain. includes SApiCS accredited workshop series. learn best-practice tools and methodologies that will assist you in your supply chain development.

Supply Chain fundamentals• Supply Chain fundamentals – Introduction to Supply Chain Management - defining Supply Chains - Supply Chain processes - Supply Chain and Business - Supply Chain improvement• Supply Chain fundamentals – Supply Chain Management business Context - Supply Chain and logistics - Supply Chain operations - Supplier relationship management - Supply Chain technology• Supply Chain fundamentals – Integrating Supply Chains - value Chain integration - Cross-functional integration - people Alignment - Continuous improvement• business Process Analyst-beginner to Intermediate level - Being a Business Analyst - process thinking - process mapping - research and data collection - problem solving tools - process clean-up • Demand Management and Planning-Intermediate Level - introduction to demand planning and forecasting - developing and managing the forecast process - Keys to successful forecasting and function - forecasting models - Quantitive and Qualitive - historical and Statistical forecasting - forecasting performance - excel exercise • Logistics Management- beginner to Intermediate Level - Setting logistics Strategy - logistics issues adn priorities - inventory management - distribution Centre management - organising for effective logistics • Optimising Warehouse Performance-beginner to Intermediate Level - understanding warehouse management - designing effective warehouse layout - effectively enforcing standards, policies and procedures - measuring and managing the perfomance of your warehouse - identifying key opportunities for improvement• Assett Mangement • Incoterms

Supply Chain Operations • Supply Chain Operations – Introduction - Supply Chain philosophy - SCor - introduction to SC finances - Activity-Based Costing in logistics• Supply Chain Operations – Planning and Inventory - demand and Supply planning - inventory management - Sales and operations planning - distribution network optimisation• Supply Chain Operations – Logistics - logistics in Context - transportation - warehousing - green and reverse logistics - international logistics• Supply Chain Operations – Operations Reference Models - theory of Constraints - lean and Six Sigma - workplace improvement

Supplier Relationship Management • Supplier Relationship Management – SRM framework - purchasing organisational environment - procurement data - Supplier management - Srm technology• Supplier Relationship Management – SRM Processes - procure to pay - Contract management - Strategic Sourcing - Collaborative Sourcing

Supply Chain Technology • Supply Chain Technology – Technology Impacting the Supply Chain - it in the Supply Chain - data Acquisition and management - leveraging erp in SCm - Business intelligence• Supply Chain Technology – Advanced SCM Technologies - Advanced optimisation tools - Collaboration technology - e-Business - technology innovation

8 • Commerce edge training

World-Class Procurement Training Programmes

World-Class Procurement SeriesStep-by-step implementation guidelines on how world-class procurement can lower costs and deliver business goals.

• Creating and managing Contracts and Service level Agreements (2-day)• Critical negotiation Skills for the procurement professional (2-day)• disposal management (1-day)• effective tendering and Supplier management (2-day)• finance for procurement professionals (2-day)• legal Aspects in purchasing and Supply management (2-day)• public Sector: Supply Chain management operations management (2-day)• project management for procurement professionals (2-day)• public Sector Supply Chain management (3-day)• public Sector: implementing the three Bid Committees (endorsed by national treasury)• Storage and distribution (2-day)• Strategic Sourcing and Commodity management (2-day)• the fundamentals of world-Class procurement (2-day)

Strategic Procurement SeriesAssists Senior procurement professionals to develop their procurement strategy, rigorously deploy it, ensure that there is sufficient visible senior leadership and sponsorship, and that the team has the right resources to deliver. pertinent to the private and public Sector.

• Selling the procurement Business Case (2-day)• leading and influencing in the procurement environment (2-day)• developing a world-Class procurement Strategy (2-day)

Transactional buying Seriesfor those relatively new to the procurement profession or with limited functional experience. All the workshops in this series.

• introduction to practical purchasing (3-day)• Supervisory Skills for procurement managers (3-day)• introduction to Supplier and Client relationship • introduction to negotiations: negotiating around price (2-day)• management (2-day)• the fundamentals of Stores and Stock Control (3-day)

Personal Mastery Analytical these programmes are crucial in the personal development of the individual and will play a vital role in enhancing both personal and organisational performance.

• time management (2-day)• facilitation Skills (2-day)• Customer Satisfaction (2-day)• project management (2-day)• personal leadership (2-day)• Change management (2-day)

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Commodity Specific A focus on specific commodities that often require specialised knowledge.

• risk, goods and Services (1-day)• facilities management (1-day)• Asset management (1-day)

CPD Series (Short Training Courses)for the continued professional development of procurement and supply practitioners. this series has been designed to address these pertinent topics.

• negotiation with a Sole Supplier tCo Series (1/2-day)• risk management in the procurement environment (1/2-day)• managing total Cost of ownership (1/2-day)• Spend Analysis tCo Series (1-day)• preferential procurement BBBee (1-day)• facilities management Services (1-day)• Corporate travel (1-day)• marketing and Advertising (1-day)

Analytical Series Analytical capability forms a key competency area for any procurement or supply chain professional especially in more complex commodities, suppliers and initiatives.

• Spend Analysis (1-day)• total Cost of ownership (1-day)• Asset management (1-day)• exellence Series (2-day)

Public Sector Specific public Sector Supply Chain organisations operate within the context of very specific policy guidelines. these courses have been customised in this regard.

• Supply Chain management (3-5 day)• three Bid Committees (2-day)• preventing fraud and Corruption (1-day)• Asset management (1-day)• ethics in procurement (1-day)

10 • Commerce edge training

SAPICS certified workshops. • w1 -lean enterprise workshop

• w2 – Customer focused Supply Chain mnagement

APICS Certified Education programs (SAPICS is the APICS International Associate in Southern Africa.)

the following courses are marketed through SApiCS Approved education providers (Aep)• CSCp Certified Supply Chain management (ApiCS)

• Cpim Certified in production inventory management (ApiCS)• Cpom Certified in principles of operations management (ApiCS)

this material can be used as workshops (divided into 3-hour sessions that can be used individually), as short courses (sessions grouped into logical topics) or a full

course with all sessions included.

SAPICS certified short courses.• wmip - warehouse management in practice

• ppim - principles of production and inventory management• Bpim - Basics of production and inventory management

• BSSC - Basics of Stores & Stock Control

OThER

these courses are designed to improve competence and are suited for supply chain professionals.

• world-class excel training series: excellence Series • Asset management • incoterms • psychology of Sales , Communication and negotiations

COMMERCE EDgE ACADEMy AND SAPICS the Commerce Edge Academy is an Authorised education provider (Aep) of the Association for operations management of Southern Africa (SApiCS). SAPICS is South Africa’s leading source of knowledge and expertise in supply chain and operations including production, inventory, materials management, procurement, distribution and logistics. it builds operations management excellence in individuals and enterprises through superior education and training, internationally recognised certifications, comprehensive resources and a countrywide network of accomplished industry professionals.

SAPICS Education Path

Strategic Sourcing training: very informative – cross pollination of ideas. the manual was very good.– Koos Bekker: deputy director, national treasury

Commerce edge training • 11

WORDS fROM OuR DELEgATES?

“Best procurement course that i have attended so far. notes and material up to date and relevant. Course followed logical pattern. notes easy to understand and follow.”Justin goch: bhP billiton

Strategic Sourcing training: “very informative – cross pollination of ideas. the manual was very good.” Koos bekker: Deputy Director, National Treasury

“really enjoyed the content and the exercises.”Dominic Podmore: Supplier Relationship Manager, AbSA bank (A division of barclays)

“learnt more than i expected.”Mokoji Modjadji: Deputy Director, Development Transformation Western CapeDepartment of Local government and housing

STRATEgIC INTENT AND RETuRN ON INVESTMENTCommerce Edge training and coaching is aimed firstly at executive and Senior management development requirements. from this vantage, intermediate and Junior level training is derived. to ensure the right business result, our training interventions can be conducted on your organisation’s data and even your specific commodities and areas of spend.

with hundreds of pre-defined procurement reports, case studies are based on organisational facts and post training coaching tracks actual improvement.

Above all, training must produce the required business result, matching objectives set.

– Bernie van niekerk (Ceo)

Commerce Edge South Africapo Box 66277highveld 0169gautengSouth Africa

national: 086 133 4326fax: 086 627 5541international: +27(0)11 250 5288email: admin@commerce-edge.com

www.commerce-edge.com

Commerce edge South Africa is Services SetA Accredited (decision no 1402). Commerce edge is a registered international study centre for the Chartered institute of purchasing and Supply® (CipS). Commerce edge consistently achieves a high BBBee rating.

enquiries for assistance with enrolment on ‘public’ or ‘in-house’ training courses, please contact Commerce Edge Training national: 086 133 4326 | email: training@commerce-edge.com

A Member of the IMPERIAL Logistics GroupCommerce EdgeC O M P E T E N C E D E L I V E R E D

Regional Officespretoria Johannesburg Cape towndurbangeorge

International Officedubai