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Comm100 Email MarketingStep by Step Guide

COMM100 EMAIL MARKETING STEP BY STEP GUIDE

1

On the Login page, please enter your Email and Password. After logging in,

you are redirected to the Email Marketing portal.

Comm100 creates a list named General Interest in your account. You can

use the list we created for you, or you can have a new one on your own.

Create a List

With 2 clicks, you can create a new list:

1. Click Mailing List 2. Click New Mailing List

Log in 1

Import Contacts 2

COMM100 EMAIL MARKETING STEP BY STEP GUIDE

2

Import Contacts

Now that you've got the mailing list all set up, you can import your contact

lists with csv. format or excel (.xls/.xlsx).

Click Contact at the top menu

Click Contacts Import

Check I certify that the list being uploaded is opt-in and click Next

Click Choose File to browse for the file and click Next

Import Contacts 2

Click Contacts Import

to start importing

members to a mailing

list.

The maximum file size is 5MB, and the maximum number of contacts

imported each time is 50,000.

COMM100 EMAIL MARKETING STEP BY STEP GUIDE

3

Map File Fields, select Mailing List(s), set Import Rules and click Import

Import Contacts 2

Note:

1. We suggest you check your list before importing it. Email addresses

with unnecessary space will be identified as invalid addresses.

2. You can also import an individual contact to a mailing list.

3. Whenever you need any help, simply click Get Help here. Our support

team is ready to assist you.

COMM100 EMAIL MARKETING STEP BY STEP GUIDE

4

Comm100 provides you 3 ways to design your email. They are Email

Wizard, Rich HTML and Plain Text.

From Email Marketing left menu, you click Emails and click New Email.

Email Wizard requires no tech experiences. You can have email easily

created without messy code. You can choose an email template, and add

your logo, colors, articles, links, promotions, coupons, and more.

Rich HTML is a good choice to go if you already have your own email

HTML code on hand or you'd like to start coding your newsletter. It's more

flexible but html knowledge is required here.

Plain Text is welcome by many clients because of its high delivery rate.

You can write the message and send it right away just as regular emails.

C. Chatting with Visitors

My Chats is the chatting area. When chatting with a visitor, you can:

Create an Email 3

Click Emails to start

designing your email.

COMM100 EMAIL MARKETING STEP BY STEP GUIDE

5

Create an Email 3

Note:

1. We suggest you type directly into the content editor whenever you use

Email Wizard or write an HTML email. Don't copy/paste from Word,

web pages and etc.. Only copy/paste from a simple text editor like

Notepad. If your content is from word or website, clear the format first

before you paste the content to the editor. Messy code really hurts your

deliverability.

2. Internet Explorer 9 or higher can work, but for better user experience,

we recommend you to use Firefox 16 or higher, Safari 5 or higher, or

Chrome when you are creating your emails.

3. Whenever you need any help, simply click Get Help here. Our support

team is ready to assist you.

COMM100 EMAIL MARKETING STEP BY STEP GUIDE

6

Send an Email 4

After you complete creating the email content, you can save or proceed to

set up the Subject of your email, your From name and From email address.

According to Comm100 Anti-spam Policy, we need to make sure that you

actually own the From Email address or the Reply to Email address. That

is the reason why you must verify at least one Verified Email Address.

Once you register the account, the verification email is already sent to

your login email. Find it in your email box and verify now!

After you select the mailing list you want to send emails to, you can send it

out immediately, or schedule a send time for this email.

Viewing Reports 5

How many people receive my email?

How many people open my email?

Who click on the links in my email?

You can find all the statistics in Reports.

COMM100 EMAIL MARKETING STEP BY STEP GUIDE

7

Viewing Reports 5

To track the sending result of a certain email, you can

Click Reports

Click View by Email

Click the number and percentage of Sent, Bounced, Delivered, Unique Opened, Unique Clicked or Converted to see what is happening to the email you sent

Contact Us & Get Help 6

Congratulations! You have gone through the major steps. To know more

about good email marketing practices, please read Comm100 Email

Marketing Tutorial or come to chat with our experts.

Comm100 suggests you visit our Facebook to share your experiences and

comments. You will also see how other Comm100 customers are using the

Comm100 Email Marketing.

If you have a technical issue with our products that you need help

resolving, please visit our help desk.

Thanks for reading!