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Combatting Information Fatigue: Health Information Resources for Veterans and Their Families
LYDIA N COLLINS
CONSUMER HEALTH OUTREACH COORDINATOR
NATIONAL NETWORK OF LIBRARIES OF MEDICINE, MIDDLE ATLANTIC REGION
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Objectives:
Introduction to NN/LM and NLM Understand the unique information needs of veterans and their families
Utilize resources presented to locate reliable, authoritative health information specific to veterans
Acquire skills and knowledge to effectively identify and assess resources not covered in the class
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National Network of Libraries of Medicine and the National Library of Medicine
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Division of the National Institutes of Health (NIH)
• World’s largest biomedical library• Produces free, authoritative electronic health information resources• 130+ health information databases (PubMed & MedlinePlus)• Not a commercial vendor• Government tax dollars at work!
U.S. National Library of Medicine
http://www.nlm.nih.gov
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National Network of Libraries of Medicine (NN/LM)
NN/LM, formerly Regional Medical Library Program
Established in the Medical Library Assistance Act (1965)
Mission◦ Provide health professionals and the general public with equal access to biomedical
information
Coordinated by the National Library of Medicine
8 Regional Offices◦ Support Network members to achieve NN/LM mission◦ 5-year contracts
http://nnlm.gov/
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Who Can Become Network Members?
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Benefits of NN/LM Membership
http://nnlm.gov/mar/services/
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Veterans & Their Information Needs
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U.S. Veterans
92& of veterans 25 and older have at least a high school diploma
26% of veterans 25 and older have at least a bachelor’s degree
http://www.census.gov/how/infographics/veterans.html
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PTSD – Military Pathways
http://afterdeployment.dcoe.mil/
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TAPS
https://scholarblogs.emory.edu/sick/2014/03/03/veteran-ptsd/
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Veteran Internet Use and Engagement With Health Information Online
Houston, Thomas K,M.D., M.P.H., Volkman, J. E., PhD., Feng, Hua,M.D., M.S., Nazi, Kim M,PhD., F.A.C.H.E., Shimada, S. L., PhD., & Fox, S., B.A. (2013). Veteran internet use and engagement with health information online. Military Medicine, 178(4), 394-400.
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Veteran Families Information Needs
"Our nation owes each day of security and freedom that we enjoy to the members of our Armed Forces and their families. Behind our brave service men and women, there are family members and loved ones who share in their sacrifice and provide unending support."
- President Obama
Each year the President signs a proclamation declaring November Military Family Month. This annual proclamation marks the beginning of a month-long celebration of the Military Family in which the Department of Defense and the nation will honor the commitment and sacrifices made by the families of the nation's servicemembers.
http://www.military.com/military-family-appreciation-month
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Military Families
Military Family Appreciation Month was established in 1993 by the Armed Services YMCA, with the U.S. Government recognizing the occasion every year since. Each November, ASYMCA celebrates Military Family Month to demonstrate the nation’s support and commitment the families of military personnel.
http://www.military.com/military-family-appreciation-month
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Military Lifestyle
https://www.bluestarfam.org/resources/2014-military-family-lifestyle-survey
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MedlinePlus & NLM Resources
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Informational Needs
Polytrauma
Chronic Disease
Traumatic Brain Injury
Spinal Cord Injury
Limb Loss
Eye injuries
PTSD and other mental health issues
Health care benefits, insurance, financial issues
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MedlinePlus Homepage
http://www.nlm.nih.gov/medlineplus/
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MedlinePlus In a Nutshell• Over 900 health topics in
English and Spanish
• Drug and herbal supplement information
• Videos and animations
• Surgery videos
• Health Check tools
• Easy-to-read Materials
• Multiple Languages
• Medical Dictionary & Encyclopedia
• Health News
http://www.nlm.nih.gov/medlineplus/
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MedlinePlus 1
http://www.nlm.nih.gov/medlineplus/veteransandmilitaryhealth.html
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MedlinePlus 2
http://www.nlm.nih.gov/medlineplus/posttraumaticstressdisorder.html
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MedlinePlus: TBI
http://www.nlm.nih.gov/medlineplus/traumaticbraininjury.html
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MedlinePlus 3
http://www.nlm.nih.gov/medlineplus/mentalhealth.html
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MedlinePlus 4
http://www.nlm.nih.gov/medlineplus/veteransandmilitaryfamilyhealth.html
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MedlinePlus: Additional Topics
Suicide
Sexual Assault
Nutrition
Health & Wellness
Family Issues
Bereavement
Stress
Domestic Violence
Personal Health Records
Disaster & Emergency Preparedness
Head Injuries
Traumatic Brain Injury (TBI)
Wounds and Injuries
Exercise and Physical Fitness
Alcohol
Weight Control
Sexual Health
Talking With Your Doctor
Homeless Health Concerns
and more
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American Psychiatric Association
http://psychiatry.org/mental-health/people/military
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NIHSeniorHealth
http://nihseniorhealth.gov/
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U.S. Dept Vet Affairs (PTSD)
http://www.ptsd.va.gov/public/types/war/ptsd-older-vets.asp
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Evaluating Health Resources
Evaluating what’s out there on the Internet
MedlinePlus: Evaluating Health Information
MedlinePlus: Guide to Healthy Web Surfing
Key Points: Who runs/pays for the site? What is the purpose? Source of info? Reviewed? Current? How are links to other sites chosen? User info collected? Able to contact? Accurate?
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NIHSeniorHealth 2
http://nihseniorhealth.gov/stories/ma_william.html
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PTSD Symptoms (NIH SeniorHealth)
http://nihseniorhealth.gov/anxietydisorders/symptomsanddiagnosis/video/PTSD_na_intro.html
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NIHSeniorHealth Toolkit
http://nihseniorhealth.gov/toolkit/toolkit.html
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U.S. Department of Veterans Affairs Resources
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US Dept. of VA
http://www.va.gov/#
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VA: PTSD
http://www.ptsd.va.gov/
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VA: Research
http://www.research.va.gov/programs/research-health-disparities.cfm
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Veterans Crisis Line
http://www.veteranscrisisline.net/
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VA Research Topics
and more…
http://www.research.va.gov/research_topics/
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Libraries and Veteran Health Information Services
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Considerations Veterans are Unique group with unique life events and experiences
Skills and coping mechanisms developed during service may be counterproductive or misunderstood in civilian life
Readjustment is a major challenge
Families, friends, caregivers may need assistance coping with changes
Extensive information needs relating to all of the above
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Support Veterans by…
Increase staff knowledge of
services/resources for Veterans
Provide Veteran specific information sessions within your
organization
Support or Sponsor a Veteran
organization
Partner with other local agencies
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What libraries have
Computers
WiFi
Electrical Outlets
Conference rooms/meeting spaces
Customer-service mentality
Training Workshops/Resume Building
Knowledge of the community
Credibility
Normalcy
Expertise in finding information
Willingness to partner
“Essential community services” (Stafford Act)
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And a built-in information-seeking audience!
Photos: Flickr users Clearwater Public Library, Hurstville City Library, Museum & GalleryFacebook page Whitehall Public Library
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Springdale Free Public Library
http://www.springdalepubliclibrary.org/
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Veterans Business Outreach Center
The Veterans Business Outreach Center has been designated by the U.S. Small Business Administration (SBA) as the Fifth Veterans Business Outreach Center (VBOC) in the nation. The VBOC is in joint partnership with the U.S. Small Business Administration and the Massey Center for Business Innovation and Development; which is a part of the School of Business at Robert Morris University.
The VBOC offers one-on-one business counseling, mentoring, workshops, discussion groups, networking opportunities, and entrepreneurial courses to all veterans, current military personnel and spouses, pre/post deployed and National Guard and Reservists who are interested. In addition, all counseling is free of charge.
Veterans Business Outreach Center
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Whitehall Public Library
http://www.whitehallpubliclibrary.org/veterans-day/
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Libraries Provide Help
•Develop collections that…o provide support for returning soldiers and their families o provide information on specific conditions and information about claiming
benefits o educate and inform the public
• Create pathfinder or LibGuide for online information resourceso local, state, federal resources
Contact your local public library and see what services you can refer veterans to as well as inform them of services your agency provides.
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UD Veterans Guide
http://guides.lib.udel.edu/veterans
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Ways to partner Health fairs/screenings
Programming-lectures/fitness
Storytimes/Summer Reading
Health Information referrals
Information distribution
Affordable Care Act
Disaster Preparedness/Recovery
Employment Fairs
and morePhoto: Flickr user Monterey Public Library
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Want to Partner?
National Network of Libraries of Medicine, Middle Atlantic Region http://nnlm.gov/mar/ Funding: http://nnlm.gov/mar/funding/
PA Forward (PA Library Association): http://www.paforward.org/
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Information on Collaborating with Libraries
to Serve Veterans and Families
Libraries are uniquely positioned to function as “portals” to information and services that benefit veterans and their families. So consider partnering with your local library whether it’s public or academic!!
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Conclusions
Veterans are a unique segment of American population.
Government agencies, educational institutions, and libraries can all contribute to veterans’ success transitioning to civilian life and academic life.
Libraries are uniquely positioned to function as “portals” to information and services that benefit veterans and their families. So consider partnering with your local library whether it’s public or academic!!
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Thank You
Lydia Collins, Consumer Health Coordinator
National Network of Libraries of Medicine, Middle Atlantic Region
http://nnlm.gov/mar/
This project has been funded in whole or in part with Federal funds from the National Library of Medicine, National Institutes of Health, Department of Health and Human Services, under Contract No. HHS-N-276-2011-00003-C with the University of Pittsburgh, Health Sciences Library System.