College Petitions Process Better serving students through innovation and technology

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College Petitions Process Better serving students through innovation and technology

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College Petitions Process Better serving students through innovation and technology. The Petitions Process. The ability to petition, for a record adjustment, has always been a mechanism available to students College Petitions Committee meets weekly - PowerPoint PPT Presentation

Transcript of College Petitions Process Better serving students through innovation and technology

College Petitions Process

Better serving students through innovation and technology

The Petitions Process

The ability to petition, for a record adjustment, has always been a mechanism available to students

College Petitions Committee meets weekly

Basis: Extraordinary unforeseen circumstances beyond a student’s control, or college error

Requirements: Formal submission of all relevant documentation for review by committee

Petitions Committee Members from the following areas :

• Disabilities Resource Center• Health Sciences Advising• Counseling Center• Faculty • Academic Advising• Academic Foundations (College Prep Advising)• Student Services Coordinator (Academic Center)• Financial Aid• Office of Finance

Back In the Day…

“It’s raining paper…”

Paper, paper and more paper…

Did I Mention Paper?

Average petitions per week: 35-40 Average paper usage: 2-3 reams per week

Other Challenges • 2 - 2.5 Hour committee meetings

• Delivery of bulky petition packets on day of meeting

• Limited committee member review time

Document Imaging 2005

• Scanners, software and licenses distributed campus-wide

• Back scanning of student records

• On time scanning and access to current student records

We Have the Technology….

• Paper costs reduced, staff efficiency increased

• Petitions are scanned upon submission• Agenda for each meeting transmitted

by email one week prior to each meeting

• Committee members have seven days to prepare

• Meetings run 45 minutes to one hour per week

Bumps in the Road…

• Committee reluctant to go paperless• Keeping the process FERPA-

compliant• Meeting requires use of a “smart”

meeting room• “…it’s not broke, so why fix it”

The Domino Effect

Revisions inspired us to review all aspects of the process• One-year statute of limitations

• Updated forms• Updated appeals process

• Petition results via notifications (Student Portal)• Results released same day• Page limit on submissions

Contact Information

Office of the RegistrarJulia Jucker

Petitions Specialist 3000 NW 83rd StreetBldg. R, Rm-112Gainesville, Florida 32606(352) 395-5445 Office(352) 395-4129 [email protected]