Colleen M Thomas248-416-0229 cthoma362@gmail.com

220 Washington St. South Lyon, MI 48178

Professional Summary:

Versatile background focused on retail management, customer service and efficient task-oriented sales associate. Proven track record in time management and organization related to new business implementation. Perform at a high level in group settings that require strategic thinking and creative problem solving.

Proficiency:

Customer service, associate supervision and talent development, retail sales and merchandising, administration and office organization, human resource support with focus on hiring and training, cash management, creative focused problem solving.

Education:

Schoolcraft College - Associate’s Degree Liberal Arts 2006

Experience:

Walmart-New Hudson, MI November 2007-May 2015

Zone Merchandise Supervisor Front End/Grocery April 2012-May 2015Primary responsibilities included:

Supervised upwards of 90 employees Hiring, training, developing and disciplining associates Merchandising, planning and organizing tasks Time management and task oriented Customer service and vendor relations Modular setting, planning and execution Cash management and associate accountability for transactional errors

Photo Center Department Manager March 2010-April 2012Primary responsibilities included:

Operating and servicing all photo machines and equipment Training and supervising hourly associates Assisting customers with photo projects and purchases Assisting neighboring departments specifically electronics and toys with daily tasks Operated cash register performing register transactions

Salesfloor Associate April 2012-Npvember 2007

Home Depot-Plymouth, MI

Team Member Floor and Wall Department March 2005-December 2007Customer service based position with qualifications in:

Flooring and wall covering knowledge Stocking merchandise and cutting flooring or blinds