Collaboration Update Lee Livingston - llivings@cisco.com

Collaboration Specialist

Air Force & Navy Regions March 3, 2016

PBX-1 Architecture

PBX-1 Features

• Connected directly to the local base switch (SMEO) for PSTN, DSN, and FTS access via VoIP Gateway• All external Base DNs are forwarded from Cisco PBX-1 to Base Switch for call resolution

• Can use Private or Public IP address space for IP Phones, being no external connectivity from Voice network

• Server and Phone Certificates only required for IA for local STIGs, no external Certificates exchanged

Local Session Controller

Local Session Controllerwithout TDM PBX

Enterprise Session Controller

Local Session Controller Features• All Voice (or Video) traffic will traverse the SBC / IWG for inspection

• The SBC / IWG is recommended to use NAT function for Private to Public IP Address conversion• Recommended to use Private IP address space on the base, so that all Voice /

Video traffic must be NAT’d

• All Voice traffic from the Base Switch will go through the Cisco LSC to the DSN• Recommended for all PSTN and FTS traffic to use the local VoIP Gateways,

thus removing the the external connectivity of the Base Switch

• Certificates on Servers and Phones will be utilized to assure Secure and Assured Voice services up to the SBC / IWG

• The SBC / IWG will establish secure DSN connections directly to the MFSS / WAN SS using on-board certificates

Employees just want to get things done but have created Collaboration silos

Discuss Connect RecallShare

Discuss Connect Share Recall

For teams to excel they need a common platform that is pervasive and provides a seamless, connected experience

Cisco Collaboration Strategy

Delightful experience

Simplicity

Common experience

Mobile first - any device

Hardware and software

Cloud connectivity

Hidden complexity

Provides agility and flexibility

Unifies workspaces; physical and virtual

Customer journey

Investment protection

Evolution, not revolution

Standards based, open and interoperable

Cisco partner ecosystem

Experience Centric Cloud Connected Value Extended

Collaboration Endpoints

Collaboration Rooms

Cisco Collaboration Endpoints PortfolioA flexible portfolio to choose the devices for your needs

7800 Series

MX Series IX Series

Inte

ract

ion

Val

ue

Audio & Video Fidelity

Business Communication

Collaboration Desktop

DX Series

SX Series

Professional Collaboration

8800 Series

Jabber DX80

Get familiar with one product, know them all!

Consistent User Interface Experience

MX700

Touch 10

MX300 G2 SX10DX708865 (with KEM)Spark

IX5000

Cisco Intelligent ProximityEmbracing Mobile Devices for Richer Collaboration Experiences

Auto-sync contacts and call log from your mobile phone

to your desk phone

Experience quality audio for mobile devices at the desktop

View and share content wirelessly in the meeting room

• Phone Book Access & Voice Path Re-direction

Intelligent Proximity for Mobile VoiceEnhanced Desktop Experience

Phone Book Sync

“Handsfree” AudioCall History Sync

Intelligent Proximity for Content SharingEnhanced Meeting Room Experience

“Cisco Proximity” iOS App available on Apple Store and Android App on Google Play

Supported with SX10, SX20, SX80, MX200G2, MX300G2, MX700, MX800, IX5000 & IX5200

Sharing from laptop (Mac only)

Call control and content

view/capture/rewind on

phones/tablets (Android &

iOS)

Quiet Room Small Room Medium Room Large Room Training-/Board Room/Auditoriums

MX200 G2 – 42’’ MX300 G2 – 55’’ MX700 – 55’’ MX800S – 70’’

Immersive Room

IX5000 – 70’’

Fully integrated solutions – Easy, consistent and scalable

SX20 SX80SX10

Component solutions – Customized to fit business specific needs or cost targets

Collaboration Room PortfolioOptimized to cover all major use cases

SpeakerTrack60

Winner of sixdesign awardsin 2014!

Winner of sixdesign awardsin 2014!

MX800D – 70’’

• Pervasive rollout of intelligent video collaboration• with plug-and-play for any

small and medium sized meeting space

• Quick install/reinstall• Connect HDMI into any

display + Ethernet (PoE+)

• Innovation• Compact purpose-built unit

with codec, camera, built-in microphone at comparable price to a computer

SX10 Quick SetVideo enable small rooms

SX80Flexibility for any demanding scenarios

Audio and video connectivity to fit in to large rooms and advanced scenarios:

Audio: 8 microphones w/mute, 4 line-in and 6 line-outVideo: 3 display outputs and 5 video inputs

• Flexible Codec platform that can be adapted to any use case:• Tailor the behavior through TC Console• Integrate the codec with external 3rd

party equipment with a rich and robust API

• Intelligent imaging software delivers business quality video support for large rooms(27ft by 15ft/ 9m by 5m)

• Array of 6 microphones are used to identify active speakers

• Two Precision 60 cameras with face detection, pinpoint the active speaker

• Easy and flexible wall mounting options come as standard

• High quality HD – 1080p60, 10x optical / 2x digital

• Compatible with C40, C60, C90 and SX80

SpeakerTrack 60

• Affordable Video• Excellent performance with

simplicity of installation – make calls within 10 minutes!

• Covers more user scenarios• Fits standard meeting rooms

with best practice guidelines with Project Workplace.

MX200 G2

Dual 55” Multipurpose Collaboration System withSingle or Dual camera configurations

MX700

MX800S Single 70” Multipurpose Collaboration System withSingle or Dual camera configurations

MX700 & MX800

MX800D Dual 70” Multipurpose Collaboration System withDual camera configuration

Full Cisco UCM compatibility

On-screen controls. No additional interface needed

Apps WebEx, Jabber; other business apps via Google Play

Professional grade and interoperable video

DX SeriesProfessional-grade Collaboration for all users• From traditional space-

saving form factors, to larger engaging displays

• Features that integrate desktop collaboration

• Easy-to-install and easy-to-use with a consistent experience

• Supports standard USB and Bluetooth headsets and handsets, like Jabra 450

• DX70-NR and DX80-NR are the same as DX70 and DX80, but without WiFi and Bluetooth radios

DX70-NR & DX80-NRDesigned for Security

New!Available

Now

IP Phone 8800 SeriesNew phone for accelerated pervasive collaboration

• Full-Featured IP Telephony To Increase Personal Productivity

• HD Video (8865 & 45)

• Intelligent Proximity (8865, 61, 51 & 45)

• Tablet and Smartphone charging

• Up to three Key Expansion Modules (KEM)

• Telephony Feature Parity with 7900 and 9900-series

NEW !8865 & 8845

Available Now

• 8851-NR is the same as 8851 but without Bluetooth radio

• 8851-NR does support Key Expansion Modules (KEM)

IP Phone 8851-NRDesigned for Security

New!Available

Now

IP Phone 7800 SeriesNew phone for accelerate pervasive collaboration

• Priced For Midmarket

• Full-Featured IP Telephony To Increase Personal Productivity

• Superior Audio Quality –Wideband Audio Support

• Lower Power Consumption –PoE Class 1

Unified Communications – JabberEasily access voice, video, presence, IM, voice messaging,

desktop sharing, and conferencing capabilities

Cisco Jabber - The Power to CollaboratePersonal UC across broad range of platforms and devices

Desktop Tablet Smartphone Web

Cisco Jabber: Rich Capabilities and Services

Instant MessagingPresence Persistent

Chat Rooms Contact Search

Voice & Video Video Conferencing

Remote Access

SecureCommunication

Desk phoneControl

ScheduleIntegration

File Transfer

Desktop Sharing

Voice Messaging

WebExMeetings Single Sign-On

ApplicationIntegration

CallHistory

Inter CompanyFederation

JabberConsistent and Compelling User Experience

Windows Mac iOS Android

Jabber: Flexible Deployment ChoicesCreate a solution to fit your organisation

Deployment Model

Host Jabber solution in your data center

- OR -Subscribe to the Cisco Collaborationcloud

Mix cloud services with existing on premises UC Manager

Platform ChoicesMicrosoft Windows

Apple OSXApple iOS

Google Android

Instant Messaging

Desk Phone Control

Soft Phone / VideoConferencing

Remote Access

Workloads and Features

Jabber for Secure EnvironmentsProvides “Best in Class” collaboration for secure environments

Federal Information Processing Standard (FIPS 140.2)FIPS support achieved with Jabber for Windows 11.0

US DoD Information Assurance (IA)Work completed for Jabber for Windows 10.5 Currently in certification testing

Common Criteria (CC) – Voice & VideoInternational security standard for the US Governments “Commercial Solutions for Classified” (CSfC) program; work completed in Jabber for Windows 11.1

Relevant in Financial, Healthcare and other Security focused environments

Designed for Federal customers, providing security

benefits to everyone

Cisco Jabber for WindowsCommunicate From Microsoft Office, Outlook and SharePoint

* Limited support for MS Word, Excel and PowerPoint

View availability & initiate communications

MS Contact Card integration MS Outlook integration

MS SharePoint integrationMS Office integration*

Outlook Contacts integration

Outlook Calendar integration

Cisco Click to IM/Call

ExperienceCentric

• Answer Calls

• End Calls

• Mute Calls

Jabber: Integrated UC AccessoriesIndustry-leading selection of UC accessories

ExperienceCentric

Unified Communications – Call ControlIntegrated voice, video, mobility, presence and application services

Scalable up to 80,000 users per cluster

Available: multiple levels of server redundancy & survivability

Centralized or distributed call processing

Integrated services

Integrated network management

Highly secure

Cisco Unified Communications Manager

IM / Presence

VideoVoice

Content Sharing

The Heart of Cisco Collaboration

CLOUD

ON PREMISES

HYBRIDUnified

Communications

JITC ESC 15 Testing – Phase 1 Completed 12/17/15 Escalating through Chris Strantz and Jessie Showers to have posted to APL by EO Applications to be Certified:

CUCM 10.5(2) Unity Connection 10.5(2) Instant Messaging and Presence 10.5(2) Session Management Edition 10.5(2) Cisco Webex Meeting Server 2.5 Jabber for Windows 11.x IP Communicator 8.6 Redsky E911

Hardware to be Certified: Cisco Routers (IWG, SBC, & AVG)

29xx, 39xx, 43xx, 44xx, ASR 100x Analog Gateways

VG Series

JITC ESC 15 Testing – Phase 2 Planned Certification timeframe: Summer 2016 Applications to be Certified:

CUCM 11.5 Unity Connection 11.5 Instant Messaging and Presence 11.5 Session Management Edition 11.5 Expressway C / E VCS 8.6 Cisco TelePresence Server (possibly to change to Acano MCU) Cisco Conductor (possibly not needed with Acano certification)

Hardware to be Certified: Cisco MCUs

TelePresence 5310 / 5320, MSE 8000 Cisco Routers (IWG, SBC, & AVG) 29xx, 39xx, 43xx, 44xx, ASR 100x

Video Endpoints

Single call-control, messaging, and presence solution

Advanced mid-call features

Conference, merge, transfer, and hold

Reduced total cost of ownership

Central configuration: user, device, and services

Self-care portal allows Cisco Jabber® desktop users to set call forwarding and single-number reach

Unified Communications ManagerSimplify Communications Across Devices

Simultaneous ring on all phones

Move calls between

mobile and desktop

Single voice

mailbox

Presence aggregation across your

devices

Single Sign On for Users

• Centralizes Credentials Management

• Eliminate password resets

• Secure

• Works in Unified CM, Unity Connection, Jabber, and selected IP phones:

• Multi-vendor Identity Provider (IdP) integration: OpenAM, Microsoft Active Directory Federation Services, Ping Identity, and Oracle Identity Manager,

User Benefits

IT Benefits

• One Password to Remember !

Support for SAML V2.0 Identity Providers to allow access to multiple end user applications

Single SAN Cluster Wide CertificateIM&P Nodes

Core V/V Nodes

Multi-Server (SAN / Wild Card) Tomcat Certificates : used across all nodes

Call Manager SAN based multi-server Certificates :used across all V/V nodes

CUCM CLUSTER

XMPP Certificates,XMPP S2S SAN based multi-server Certificates :used across all IM&P nodes

Prior to 10.5 :Certificates assigned on a per node base

Administrator User Experience Then

Node NNode3Node2Node1

Admin

For each node Admin needs to do following:1. Login2. Generate CSR3. Download CSR4. Send this CSR to CA (over email, etc.)5. Wait for Cert6. Upload Cert and all chain certs on that node

REPEAT ABOVE STEPS FOR ALL NODES IN THE CLUSTER !!

Administrator User Experience Now

NodeN

Node3

Node2Node1

Admin

Admin needs to do following:1. Login to any ONE node2. Generate CSR –

Automatically distributed to all the nodes in the cluster

3. Download CSR from any node

4. Send this CSR to CA (over email, etc.)

5. Wait for Certificate6. Upload Certificate and

all chain certificates on any ONE node –distributed to all the nodes in the cluster

Architectural Evolution

• All endpoints and infrastructure collapsed onto a converged UC Manager call control with Expressway (C&E) for Remote & Mobile Access to UCM, B2B and WebEx/Cloud-enabled TelePresence connectivity

• Multiparty bridging for audio and video, for all types of conferences now trunked through UC Manager (TMS scheduled resources still separate from Conductor ad hoc and CMR resources)

• Several exciting new endpoints!

Expressway-C Expressway-E

IP PhonesDX Series

Jabber Win, Mac, iOS and Android

SIPH.323SCCP, MGCP, ISDN

Internet

Jabber Win,Mac, iOS andAndroid

TS and/or MCU for ad hoc and rendezvous CMR

Any Endpoint

EXSeries

SX, MX and C Series

Cloud-enabledTelePresence

TX Series

EX Series

Conductor PSTN

IP PSTNCUBE

Lync

UC Manager 9.1 – 10.x(Combined Voice & TelePresence)

TMS

TS and/or MCU for scheduled

Prime

or

Jabber now available on Windows, Mac, iOS and Android using Expressway for VPN-less access to UC Manager and related UC services (directories, presence, visual voicemail)

Video now a table-stakes feature: infused in a growing number of applications like Cloud-enabled TelePresence, Unity messaging, Contact Center with new enabling technologies like Jabber Guest and WebRTC, H.265 and Scalable Video Coding (SVC)

Cisco Collaboration Edge

3rd party businessesTeleworkersMobile workersConsumers

TDM or IP PBXAnalog devicesBranch offices

Collaboration EdgeFirewall TraversalSession Border ControlGatewaysBranch Survivability

Cloud service users

ON-PREMISES OR CLOUD CISCO UC

Internet, PSTN, IP PSTN

WAN

Internet

Industry’s most comprehensive any-to-any collaboration solution

Enterprise 1

SIP SIP

Session Control Security Interworking Demarcation

Rich Media (Voice, Video Content) Rich Media

Enterprise 2IP

PSTN IPIPCUBE CUBE

Call Admissions ControlTrunk RoutingEnsuring QoS

Statistics and BillingRedundancy (HA)

Scalability

EncryptionAuthenticationRegistration

SIP ProtectionVoice Policy

Firewall PlacementToll Fraud

SIP - SIPH.323 - SIP

SIP NormalizationDTMF Interworking

TranscodingCodec Filtering

Fault IsolationTopology HidingNetwork Borders

L5/L7 Protocol Demarcation

Cisco Unified Border Element (CUBE)Enterprise Session Border Control

Purpose-built for Midmarket

Cisco Business Edition 6000 (BE6000)

Optimized for

25-1000 users

Modular Design for Enterprise

Cisco Business Edition 7000 (BE7000)

Optimized for

1000+ users

Delivering Better Together Communications and Collaboration Services for All users

Simple solutions with big capabilities

Packaged Collaboration Solutions

Large-scale BE7000H

1000+ Users3000+ Devices

8-10 Apps

Ideal for large-scaleVoice/IPT

ConferencingContact Center3rd-Party Apps

Different Capacities

On-

Prem

ise

Fam

ily M

odel

Opt

ions

Bas

ic IP

T to

Ful

l Col

labo

ratio

n

Suggested Customer Size (“sweet spot”)

Cisco Business Edition 6000 Family

Cisco Business Edition 7000 Family

Large-scaleBE7000M

1000+ Users3000+ Devices

4-6 Apps

Ideal for large-scale Voice/IPT

Contact Center3rd Party Apps

Medium-scaleBE6000H

1000 Users2500 Devices

8+1 Apps

Ideal for medium-scale Voice/IPT

ConferencingContact Center3rd-Party Apps

Medium-scale BE6000M

1000 Users1200 Devices

4+1 Apps

Ideal for medium-scaleVoice/IPT

Contact Center3rd-Party Apps

Small-scaleBE6000S

150 Users300 Devices

Core UC Apps Only

Ideal for small-scale Voice/IPT

Point to point video

CommonCollaboration Software | Licensing Framework | Management tools | Seamless Migration

0‐75                        75‐150              150‐225          225‐300                300‐800                           1000‐2500                       3000‐5000+

Packaged Collaboration SolutionsNow Serving Companies of Every Size

Conferencing

Licensing on-premises video meetingsWhat

licenses are required

How many of each type

What is a port anyway

What resolution

(720 or 1080 or…)

Can 3rd party endpoints connect

Can Lync clients

connect

Do I need special license

for people outside my company

It’s just a meeting

Yesterday Today

Multiparty Licensing: What is it?

One Meeting, One License• Unlimited participants per meeting

• full resolution and content • Everyone is enabled with

• Their own Personal CMR address• Scheduling meetings and ad-hoc call escalation

• Includes RMS licenses to enable:• CMR Hybrid• B2B & B2C & Lync

Multiparty LicensingTwo Ways to Consume

Personal Multiparty – Named host meeting license• Named user is entitled to host meetings anytime• Included in CUWL Pro at no additional cost• Includes all infrastructure components to get started• Ideal for frequent video users (Jabber, 8845/65, DX70/80)

Shared Multiparty - shared host meeting license• One license per concurrent meeting • Purchase with Cisco TelePresence Room Endpoints for best offer: $4990

• Includes CUCM TP Room registration license• Purchase a la carte for added capacity: $9000• Ideal for room system use• Enables occasional video users and VCS customers

+

Multiparty LicensingWhat is Included

License Type PMP in CUWL ProInitial Order

PMP in CUWL ProFollow on order

SMP SMP Starter Pack(optional)

PMP/SMP Minimum 25 1 per Minimum 1(1 x TP Room reg. license when purchased with endpoint)

NA

Expressway Rich Media Session (RMS)

2 per 20 CUWL Pro 2 per 20 CUWL Pro 2 per SMP NA

Conductor Enterprise Virtual Edition

4 with initial order NA NA 2

TMS, TMS-XE Initial 10 plus25 per 250 CUWL Pro

25 per 250 CUWL Pro NA 25 Device license

Expressway Microsoft Lync Interop license

1 per 250 CUWL Pro 1 per 250 CUWL Pro NA 1

Expressway C/E 6 each - existing UWL/UCL

NA NA NA

See http://wwwin.cisco.com/collab/products/tp_products/pervasive_conferencing.shtml for more detail.

Cisco WebEx Meetings ServerOn-Premises Based WebEx for Compliance-Oriented Customers

WebEx Meetings in a Private CloudInstalled in your datacenter

All-in-One Conferencing SolutionIncorporates audio, web and video in single solution

Similar WebEx User ExperienceWebEx clients for PC, Mac, iOS & Android; High Quality video; sharing, annotation, and collaboration tools; recording and playback, etc.

Software BasedDesigned for Cisco UCS Servers + VMware 5/5.1

Integrates with Cisco UC Extends Cisco UC Manager to conferencing, and meeting escalation from Jabber

Acano Joins Cisco

On and Off Premises Offerings

2

Select platform: • UCS Server or• X-Series Server

Align Platform

1

Select solution based on customer requirements:• Acano or• CMR Premises / CMR

Hybrid (TP Server based)

Choose Solution

3

Maintain existing commercial models:• Acano Licensing or• Multiparty Licensing

Align Commercial Model

On Premises Integration RoadmapLead Offers / Positioning

Deal CloseLead with AcanoJanuary 29, 2016

Converged SolutionJoint Orderability

Licensing AlignmentTarget – Q1FY17

Solution/Commercial

Model

• Acano ACU / User • For UC capabilities (e.g., call control)

use CUWL Std

• Introduce new Multiparty Licensing to include Acano software

• Customer selects Acano software or TelePresence server, based on required features

• Subscription based offers• One converged software application

based on Acano core for scaling and extensibility with Cisco functionality, for collaboration solution alignment

HW Platform• UCS - MM410v• Acano X-series servers

• UCS options for all work loads:- Entry level capacity- High scale applications

• Acano X-series servers

• Continue to leverage advances in Intel servers to deliver optimize scale

• Continue on path to hybrid services

Client• Jabber is the on-premises collaboration client• Acano app for meeting control and to allow anyone to easily attend a meeting from

their browser

• Jabber with additional integrated meeting control capability

• Expanded WebRTC and mobile meeting join capability

Subject to change

Multiparty Licensing

Premises Commercial Model Roadmap

Screen License &Port License

Deal CloseLead with AcanoJanuary 29, 2016

Converged SolutionJoint Orderability

Licensing AlignmentTarget – Q1FY17

Legend

Migration Option available today

Enhanced Multiparty Licensing

Migration Offer and upgrade path

Subscription for Premises-Based Offers

Capacity UnitsOr

Per UserMigration Path

Subject to change

Deal CloseJanuary 29, 2016

Orderability &Service Agreement Migration

Target – Q1FY17

Service Offers

• Acano service offers:- Technical services- Learning programs

• Cisco Video Collaboration Services Portfolio

• Integrated Cisco Video Collaboration Services Portfolio at Orderability.

Quoting Ordering

Delivering

• Use Acano SKUs, tools, and processes to quote, order and deliver Acano services.

• Use Cisco SKUs, tools and processes to quote, order and deliver Cisco Services.

• New orders will quoted, ordered, and delivered using Cisco SKUs, tools, and processes.

• Once legacy Acano service agreements are migrated to Cisco, partners and customers will perform service renewals using Cisco tools, process and policies.

Technical Support

• Acano partners and customers use existing process for technical support on Acano products.

• Acano partners provide Level 1 and Level 2 support to their customer.

• Cisco customers should continue to use the Cisco Technical Assistance Center (TAC) for technical support on Cisco products.

• Once legacy Acano service agreements are migrated to Cisco, partners and customers will receive service and support from Cisco using Cisco tools, process and policies.

Services and Support

Cisco with Acano Architecture

AcanoConferencing & Edge Services

Acano App

Lync/S4B

Standard based video

• Always-on personal room or Outlook-based scheduling (Acano Outlook plug-in)

• Multiple layout options controlled by Acano client or DTMF

• S4B integration: Dual home, bidirectional RDP, S4B drag-and-drop

• Leverage Acano client for Web client or S4B

• Best user experience for multiple bridge cascade

Lync Server

Lync MCU

CUCM & Expressway-C*

Expressway-E

Cisco with Acano ArchitectureCustomer with Jabber Deployed

CUCM & Expressway-C

Lync/S4B

Standard based video

• Always-on personal room or Outlook-based scheduling (Acano Outlook plug-in)

• Multiple layout options controlled by Acano client or DTMF

• Interop including S4B integration with bidirectional RDP

• Leverage Acano client for Web client

• Best user experience for multiple bridge cascade

ASACUCM IM&P

IM&P Federation

Acano AppAcano

Conferencing & Edge Services

Expressway-E

• The Acano acquisition will provide substantial improvements for Cisco conferencing

• Cisco Voice and Video Portfolio is more complete now than ever• Tight integration between all Unified Applications provide a seamless user

experience

• Cisco continues to make significant investments in DOD certifications (JITC, PCL, FIPS, etc) to allow DOD customers a greater choice of products

• DOD is investing heavily in the next generation networks and quickly moving away from TDM based Voice and Video Platforms• NGEN, Army UC RFI, Air Force AVaaS, DISA ESC & Regional LSCs

• The Navy is coming together on both land and shipboard based voice and video networks (NGEN, One-Net, CAINES,etc)

Summary