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MWC 17 Collaboration Mobile Convergence
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Transcript of Collaboration Mobile Convergence - cisco.com · Ericsson. VoLTE& IMS. Works on any Evolved Packet...
MWC 17Collaboration Mobile Convergence
Cisco & Ericsson
2
Collaboration Mobile Convergence - CMC
Cisco and Ericsson partner to deliver industryleading Mobile Collaboration solutions.
Validated, life-cycle managed solutionvs. one off customization
Advanced network centric Mobile collaborationvs. device Centric
Cisco VoWi-Fi& Collaboration
EricssonVoLTE & IMS
Works on any Evolved Packet Core, including those from Cisco, Ericsson or other vendors.
Ericsson & Cisco
3
CMC
Leverage the power of your mobile networkand your enterprise collaboration service platform(s)
to turn a mobile phone into a powerfulenterprise-connected device.
Messaging
Calling
Meetings
Cisco SparkThe industry’s most advanced collaboration suite
Mobile - Desk - Room
Simple Secure Complete Open. . .
Presenter
Presentation Notes
It’s Simple - Cisco Spark is delivered entirely from the Cisco cloud and each activity has been designed to ensure the user and the administrator’s experience is simple and intuitive. This makes the service easy to use and easy to manage. The service is provided on a simple subscription basis, allowing services to be added on demand. Intuitive and Inclusive - user focused design enables simple setup and administration and integrated apps and endpoints enable simple user communications Always up to date – never worry about upgrades again – Cisco hosted “Name” will always have the latest and greatest services ready for you – so you can focus on your business, not managing your infrastructure Pay as you Go / Grow – simple pricing plans let you choose one affordable subscription that meets your individual needs It’s Secure - Security is integral to Cisco Spark. Cisco has used the extensive experience gained from securing the world’s largest networks to build the service and combined this knowledge with the hardware and the software elements of our market leading enterprise communications and cloud services. This ensures the security and the reliability of the service. End to End Encryption - Content is encrypted on the user’s device (Cisco Spark app) and remains encrypted until it reaches the recipient, with no intermediaries having access to decryption keys for content unless the enterprise explicitly chooses to grant such access. Robust Hardware and Software - Cisco heritage Visibility and Control - Cisco hosted, customer view It’s Complete - With Cisco Spark you get all the market leading Cisco collaboration services all wrapped up in a complete service providing users a great experience regardless of location or device - enabling them to call, message, and meet regardless if they are together or apart. Also because Cisco hosts the service in the Cisco Collaboration Cloud all services are always up to date with the latest market leading Cisco applications and services. Everyone Productive - HQ, satellite, mobile One Great Experience - desk, room, device Deep Integrations – simple escalations from voice to video, 1:1 message to group chat, chat to call – these are what make UNIFIED communications valuable It’s Open - Spark APIs and integrations are key to helping you to digitize your business. Self-enabled integrations and bots, easy-to-use APIs, and the ability to customize these to your existing processes and workstreams. The Cisco Spark for Developers program enables developers (within the enterprise, partners and developer communities) to develop and deliver integrations for Cisco Spark. Please visit https://developer.ciscospark.com Cisco Spark Depot hosts multiple (expanding range) of integrations and Bots for Cisco Spark customers to use with their service. Please visit https://depot.ciscospark.com Integrations help optimize and streamline workflows for people to get work done. Bots can be used to automate a simple action to save time - like automatically add a regular update or data point to a team space for all to see.
CMC Deliver Differentiated User Experience
5
Seamless Integration of Native dialing with Collaboration Experience
Device AgnosticNo App required,
Service in network
NativeBuilt in HD and QoS
Business Call fromNative Dialer (In & Out)
Mobile Identity for Business
CollaborativeMessaging, Meeting,
Team Collaboration
CMC Deliver Differentiated User Experience
6
Business Call & Presence
Business compliance on mobileHD voice based on VoLTE
Same Business UC Experience
Extension Dialing
Hold/Resume
Hunt Group
Auto Attendant
Fixed Mobile Convergencemostly focuses on nativedialing experience
Escalate from mobile call to collaborative experience:
Persistent messaging
File sharing, inline viewing
White boarding
1:1 video & HD video conferencing
Ease of business applications access to mobile (Corporate Directory, Calendar)
Multiple device & call between devices
Call triggered business application on mobile ( Recording, CRM)
CMC enables convergence ofnative dialer and collaborativeexperience
Seamless Integration of Native dialing with Collaboration Experience
CollaborationMobile
Convergence
Cisco & Ericsson (CMC Architecture)
7
Managed Media in Service Provider Network
Single integration applicable to various CiscoCall Control deployment
Single business integration viaCisco Spark API platform
CISCO COLLABORATIONPLATFORM
PSTN
CISCO SPARK
PARTNER SIP TRUNKBACKBONE / INTER-CONNECT ON PREMISE
CALL CONTROL
PSTN
MANAGED PEERING(OPTIONAL)
SERVICE PROVIDER DATA CENTER / NETWORK
VoWi-Fi& Collaboration VoLTE & IMS
2G / 3G / 4G +Wi-Fi Access With VoLTE Customer
MPLS Network(Managed)
SIP SIGNALING MEDIA
SBC SBC
SPARK APIINTEGRATION
CMC Connector
SP Offers CMC To Enterprises With Unique Values
8
PSTN
Enterprise enjoys enrichedcollaboration services across Fixedand Mobile with:
Assured Control
Cost Saving
Business Needs
Increase Productivity
Bundled Services
Benefits For Operator / Service Provider
9
CMC
UCM
OpEx vs CapEx, Investment protection,Pre-integrated solution, offer from marketleaders
TTM & Low Risk
Longer contract term, lower customer churn rate,avoid price erosion, business impactful servicesStickiness
New subscription, Up Sell messaging, video,meeting, Value added service, fits allcollaboration deployments
Revenue
End-to-end integration & QoS, Collaboration fromnative dialer to Spark, Cisco partner communityDifferentiation
SP is enabled to offer differentiatednew service with flexibility
Service CreatorOffer SP builtbusiness applicationas services
Service EnablerOffer aggregatedAPI platform to ISVcommunity
Cisco Spark APIs Extend TheCisco Collaboration Cloud
10
GET
POST
PUT
DELETE
INTERNET
SPARK API
Helps SPs to becomeService Creators orService Enablers
11
SPNetwork
12
Joe Smith
Bob Collins
13
Bob Collins
Joe Smith
14
Caller Click “Join” to participatein Spark session
SPNetwork
Bob Collins
Joe Smith
15
SPNetwork
16
Swipe up to move call toSpark Board
Joe Smith
SPNetwork
Bob Collins
17
SPNetwork
Video Call moved to Spark board
Bob Collins
Joe Smith
18
SPNetwork
Tap Spark Home Button, select whiteboard option
Bob Collins
Joe Smith
19
SPNetwork
Bob Collins
Joe Smith
20
SPNetwork
Swipe down to move callback to mobile
Bob Collins Joe Smith
21
Swipe down to move callback to mobile
SPNetwork
Joe SmithBob Collins
22
SPNetwork
Bob Collins Joe Smith
