Collaboration & Communicating Skills
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APPLIED COURSE RESTAURANT MANAGEMENT Faculty of Economy, Hospitality Management PETRA CHRISTIAN UNIVERSITY SEPTEMBER 2017
Transcript of Collaboration & Communicating Skills
APPLIED COURSE
RESTAURANT
MANAGEMENTFaculty of Economy, Hospitality Management
PETRA CHRISTIAN UNIVERSITY
SEPTEMBER 2017
PETRA CHRISTIAN UNIVERSITY
Relationship of the Elements
Brand
Technology
Service
Managing Service
Marketing
Business
People
PETRA CHRISTIAN UNIVERSITY
Relationship of the Elements
Brand = the concept
Technology = the media, the tools
Service = the act
Managing Service = the act of controlling
Marketing = the act of integrating 4P
Business = the goal
People = the subject