CUSTOMER SUCCESS AS A SERVICE Ensure customer success with an on demand workforce

WE NOW LIVE IN AN ON-DEMAND ECONOMY

WINNERS ADAPT & LEVERAGE THE OPPORTUNITY OF AN ON DEMAND ECONOMY

UNDERSTANDING THE HIDDEN COSTS FOR SAAS CLIENTS

LearningImplementation Optimisation

Time

TUTORIALS & DOCUMENTATIONS EAT UP VALUABLE TIME & CAN TAKE YOUR CUSTOMER ONLY SO FAR

RESULTING IN CUSTOMER DISSATISFACTION & LOW RETENTION RATES

WINNERS ADAPT HUBSPOT OFFERS ONDEMAND EXPERIENCE WITH

EXTERNAL EXPERTS FOR DIRECT SUPPORT

CUSTOMERS NOW EXPECT INSTANT SERVICE WITH A CLICK OF A BUTTON

End-to-end Value

Immediate Fulfilment

Hands-on Support

Anywhere, Real-time

HELP DESK, TUTORIALS & CO

CUSTOMER DOES THE WORK

CUSTOMER SUCCESS AS A SERVICE

FREELANCER DOES THE WORK

from $5 / hours for your client

OLD WORLD NEW WORLD

from $5 / hour for your clients

ACCESS A QUALIFIED TALENT POOL TRAINED SPECIFICALLY FOR YOUR SAAS SOLUTION

Select

Customer chooses verified freelancer

Start

Freelancer begins project work

Benefit

Customer receives full value at day 1

HOW IT WORKS FOR YOUR CLIENT

ONBOARDING

Technical Set Up of your software Data Migration / Import Integrations Quarterly Review Session

FREELANCERS DRIVE VALUE THROUGH

ONGOING WORK

Account Optimisation for CRM Dashboards Databases Ads & Analytics Emailing Marketing Automation …

from $200 for your client from $5 / hour for your client

A NEW WORLD THAT

Increases Customer Retention

Increases

CLV

Enables faster Customer Adaptation

Saves Time for Customer

Activates Customers Faster

Drives Additional Revenue

55000+ CLIENTS HAVE ALREADY BEEN SERVED BY OUR FREELANCERS

CODERSTRUST HAS FINANCED THE EDUCATION OF 2000+ FREELANCERS WHO REPAY WITH THEIR

FUTURE WORK. THE BEST ONES ARE READY TO BECOME YOUR CERTIFIED EXPERTS

“Having access to CodersTrust’s freelancers helped to increase the retention of my customers. Anytime again” - ALEX, CEO IMPACT MAPPER

Featured In:Supported by:CodersTrust at a Glance:

31 full timeemployees

CopenhagenHeadquarter

95% Client Satisfaction

2000+ trained freelancers

cayo@coderstrust.com

CUSTOMER SUCCESS AS A SERVICE IS HERE LET QUALIFIED FREELANCERS DO THE WORK NOT YOUR CUSTOMERS