CoCollage Digital Cities 6
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Transcript of CoCollage Digital Cities 6
Ambient Informaticsin Urban Cafés
Joe McCarthyPrincipal Instigator
Strands Labs Seattle
Follow me on SlideShare
http://www.slideshare.net/gumption
Pet peeve: No HTML in Slideshare descriptions (!)
We can all follow each other!tag: cct2009 (and/or c&t2009)
Use tag on other social media:
Digital Cities, Inc. ?• Centralization, extraction,
exploitation• Disconnection, division,
distance• Individualism vs.
collectivism• Spectators (spectacles) vs.
participants• Top-down vs. bottom-up• Subjects citizens
consumers• Place property
mortgage derivative investments
We have met the corporation, and they is us.
lifeincorporated.net
Urban Cafés as Great, Good Places
• The Great, Good Place: Cafés, Coffee Shops, Bookstores,Bars, Hair Salons and Other Hangouts at the Heart of a Community
• Ray Oldenburg, 1989• ‘homes away from home’,
where unrelated people relate• the full spectrum of local humanity• inclusive sociability• ease of association
Promise of Third Places
• Personal– Novelty– Perspective– Spiritual tonic– Friends by the set
• Community– Political role– Habit of association– Agency of control and a force for good– Outposts on the public domain
Perils of [technology in] Third Places
Cyber-nomads are “hollowing out” cafés that offer WiFi, rendering them“physically inhabited but psychologically evacuated” leaving people“more isolated than they would be if the café were merely empty.”
-- James E. Katz, Professor of Communications, Rutgers University
Challenge: [how] can technology enhance community within cafés?
Three observations … and a solution
Maintaining Friendships through Online Social Media
• ambient intimacy – “being able to keep in touch with people
with a level of regularity and intimacy that you wouldn’t usually have access to”
– Leisa Reichert– http://www.disambiguity.com/ambient-intimacy/– http://www.slideshare.net/leisa/ambient-intimacy
• continuous partial friendship – David Weinberger– http://www.hyperorg.com/backissues/joho-may04-07.html
Situated Software
• Clay Shirky, March 2004– Software designed in and for a particular social
situation or context– NOT Web School: scalability, generality, and
completeness– the application must be useful to the community;
the community must be useful to the application– http://www.shirky.com/writings/situated_software.h
tml• See also: “Communities, Audiences & Scale”
– http://shirky.com/writings/community_scale.html
Existing “technologies” for enhancing community in cafés
What if we could …
• Leverage the attributes of offline community “technologies”– Photos, art, sketches, quotes, flyers
• Apply situated software design principles– Design for the context of a café
• Bring the richness of online social networking into the physical spaces we share with others– Spark conversation & connection in the real world– Ambient intimacy in physical spaces
A large computer display showing a collage of photos and quotes uploaded to a special web site by patrons and staff in a café
or other community-oriented place.
The Strands Community Collage(CoCollage)
People
Stuff (photos & quotes)
Commenting, voting
Uploading
Messaging
The big screen
CoCollage features
Sharing your stuff
Facebook photos
Quotes
Flickr photos
Photos from your computer
Photos via email
Conversations & Connections
Comment, vote, flag
Public & private messages
Online Offline
Initial deployment: Trabant Coffee
A favorite photo
Study 1• Good pace of adoption in first month
– 82 out of an estimated 400 regulars joined CoCollage• Questionnaire results shows that people who
• a) are looking to connect with others• b) already have a psychological sense of community at the café• c) already feel place attachment to the café,
– are more likely to join CoCollage and start conversations
• Psychological sense of community for place and place attachment are meaningful constructs in predicting adoption of a place-based community technology
Measuring the Impact of Third Place Attachment on the Adoption of a Place-Based Community TechnologyShelly D. Farnham, Joseph F. McCarthy, Yagnesh Patel, Sameer Ahuja, Daniel Norman, William R. Hazlewood, Josh LindProc. of the 27th Int'l. Conf on Human Factors in Computing Systems (CHI 2009), 2153 - 2156.
Study 2Survey: To what extent did CoCollage increase … *
Interactions in café Sense of community in café
* on scale of 1 to 7, where 1 = “not at all” and 7 = “extremely so”
(81% > 1) (95% > 1)
Supporting Community in Third Places with Situated Social SoftwareJoseph F. McCarthy, Shelly D. Farnham, Yogi Patel, Sameer Ahuja, Daniel Norman, William R. Hazlewood & Josh LindTo appear in International Conference on Communities & Technologies (C&T 2009)
CoCollage partners, Q1 2009
Potential Discussion Topics
• Interaction / engagement– With vs. through technology– [at|dis]traction
• Mobile vs. Situated– Personal Space– Shared Place
• Contributors vs. Lurkers– Who is a “user”?– Post, comment, vote, view
Thanks!• For more information:
– mccarthy AT strands DOT com– http://cocollage.com– http://gumption.typepad.com– http://www.slideshare.net/gumption
Yogi PatelTech Lead
Shelly FarnhamResearch Consultant
Joe McCarthyPrincipal Instigator
Josh LindDesigner / Developer
Dan NormanDesign Lead
Sameer Ahuja(former intern)
Richie Hazlewood(former intern)
Tyler PhillipiBus Dev Manager