Coaching Leaders

chapter 6

By Nisha Hariyani

Objective

• Demystifying coaching• The leader as a coach• Improving as a coach

Introduction

• Jack Welch – “leaders are true coaches• Challenge for future leaders is to – “energize an organization to look out side itself, to

engage every person in the place, to get rid of any pomposity

And to rid itself of layers”

Coaching & Counselling

Coaching:

Counseling:

A directive

process

A supportive

process

Demystifying coaching

• Coaching is participation• Coaching involves a non judgmental style of

inquiry & teaching• Giving feedback is important• Coaching of two types:

Performance management coachingPerformance management coaching

Performance Enhancement CoachingPerformance Enhancement Coaching

The Leader as a coach

• Coaching style of jack Welch•

Jack Welch legendary CEO of GE : He never lectured. He loved the open

exchange with people. He was just a facilitator, helping them learn from one

another.

Jack Welch legendary CEO of GE : He never lectured. He loved the open

exchange with people. He was just a facilitator, helping them learn from one

another.

The Leader as a coach

• Coaching style of David Ogilvy•

Founder of Ogilvy & Mather, the renowned ad agency went in communication with a new recruit in the company. She was eight month pregnant.

Communication happened each day till she delivered a child. This created a bond between her and the company which was the main reason for

her stay with the company for decades, she is CEO of Ogilvy & Mather

Founder of Ogilvy & Mather, the renowned ad agency went in communication with a new recruit in the company. She was eight month pregnant.

Communication happened each day till she delivered a child. This created a bond between her and the company which was the main reason for

her stay with the company for decades, she is CEO of Ogilvy & Mather

The Leader as a coach

• Set performance goals & standards• Effective coaching• Eliminate undesired work behavior• Take personal interest in life of your

subordinates

• Coaching is meant to change behavior or add a particular set of behavior

Improving as a coach

• Be an active listener• Complement learning with action &

reflection• Move from easy to hard task• Using tape delay• Script writing & role playing• Repairing relationships• Positive feedback