Coaching Is More than Telling People What to do Coaching Is More than Telling People What to do We...
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1 Coaching Is More than Telling People What to do We build, delivery, learn and coach We are Pragmatic coaches
Transcript of Coaching Is More than Telling People What to do Coaching Is More than Telling People What to do We...
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Coaching Is More than
Telling People What to do
We build, delivery, learn and coach
We are Pragmatic coaches
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Why?
Today we start with one little question?
Pair Up!
Developing Products
Discovering and Delivering
Designing Agility
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From ideas …
… to iteration
Selecting and Suggesting
Pragmatic Personas
Planning to Discover
Setting the Stage
Questioning and Learning
Planning to Coach
Collaborative Chartering
Story Mapping
Planning to Deliver
Develop
Design
Deliver
The larger journey …
… to sustained production
Developing Products
Iterative Learning
Dealing w/ Adversity
Maintaining Health
Designing Agility
Discovering / Delivering
Continuous Delivery
Reflective Correction
Evolving the Process
Getting Productive
Staying Productive
Getting Ready
Some call me “Dude”?
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Some call me “Skeptic” ( skeptical not cynical )
How Much Process Is Enough?
Appropriate Ceremony ( process should promote learning )
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` Goals (Why) and Mechanics (How)
Creating Community (Common Vision)
Form Communities (Collaborative Chartering)
Develop Product (Personas - Story maps - Sketching)
Create an Eco-System (Iteration 0 - Common Workspace)
Delivery (Iterating)
Staying Connected (Standup - Common Workspace)
Tracking Progress (Task Walls - Burncharts - Velocity)
Technical Agility (CI / CD - Test Driven - Refactoring)
Delivering Value (Acceptance Tests – User Testing)
Learning (Tuning)
Examining Progress (Iteration Reviews - User Feedback)
Reflect and Improve (Retrospective – Pivots)
Discovery (Planning)
Product Releases (Value - Effort - Dependencies)
Iterative Delivery (Iterations [cycles] - Kanban [flow])
Dude’s Law: Value = Why / How
V= W H
V= W H
Designing Agility
( tools for building your process )
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Selecting and Suggesting
Planning to Coach
Questioning and Learning
2 3 1 Who Why How
for each do …
Why ask why?
Continuously test the status quo
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Interviews, Assessment, Audience
Interviewers learn
Interrogators merely question
Who do you interview?
Sponsors and Investors
Teams and Individuals
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How do you start
meaningful discussions?
What would you say to if asked …
What do you do well?
Where are your challenges?
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Why change? - Why agile?
What, Where, When?
What are the constraints?
What will help, what will hinder?
Change is not free
( context matters )
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What is their current process?
What are the strengths and challenges?
What are their motives for change?
What constraints lie ahead?
Your First Interview
Selections and Suggestions
Planning to Coach
Questioning and Learning
Where do you start? ( process - practices - projects)
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Respectful Change Sticks
Lasting change happens with people and not to them
Which Process?
Kanban
People deliver, processes help
Test Driven Refactoring User Stories
Acceptance Tests
Sprints Product Backlogs Sprint Reviews
Sprint Backlog
Continuous Integration Evolutionary Design
Burndown
Burnup
Velocity
Information Radiators
Iterations Releases
Personas Kanban Kaizen
Common Workspace
Mura
Cross Functional Teams Daily Scrum
Retrospectives
Iteration 0
Sustainable Pace
Chartering
Domain Driven Design Collective Ownership
Which Practices?
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Intentional Selections
Community - Teams
Products - Planning Tuning - Improving
Iterative Delivery
Collaborative Chartering
Common Workspace
Information Radiators
Iteration 0
User Stories / Story Maps
Product Backlogs
Personas
Discovery-Delivery Planning
Acceptance Testing
Burnup / Velocity
Continuous Integration
Test Driven / Refactoring
Retrospectives
Stand Up Meetings
Product Reviews
Continuous Feedback
Which projects?
Which products?
A Few Discussion Starters
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How much change is respectful?
What are the change constraints?
Which process or practices?
Which projects or products?
How big? How many locations?
How new? How much visibility?
Deeper Learning to Guide Suggestions
Selections and Suggestions
Planning to Coach
Questioning and Learning
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Planning, Coaching and Coaches
Who makes a good coach?
Good Coaches “Blink”
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Ask - Listen - Repeat (playback)
“We have two ears and one mouth so we
listen twice as much as we speak”
Epictetus
Prescriptive vs. Descriptive
“This is what you should do”
“This is what I have seen work”
Experiences Sell - Stories Stick
Theory vs. Experience
Why have a coach?
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Coaching helps …
teach practices
build community
promote learning
deliver real value
What does a coach do?
Productive coaching includes …
helping with customer and product discovery _____________________________________________________
fostering real delivery and real measures ____________________________________________________
patterning reflective behavior ____________________________________________________
tracking continuous learning
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lead chartering sessions – help create story maps or build
backlogs – grow product ownership – promote acceptance
testing – connect with the investors and sponsors ____________________________________________________________________________
teach practices – lead planning sessions – start
conversations – foster honest feedback – pair with people –
promote test driven and refactoring – ensure value is
delivered – keeps the build alive & well ___________________________________________________________________________
attend retrospective reflective thinking – balance metrics
and intuition – resolve conflicts – create test driven
everything eco-systems – keep the community connected
and vibrant – helps connect with the outside world
… but the work is never ending
Balance is essential!
( many new coaches blow up )
How will you coach (well)?
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Create a Coaching Plan ( How )
Timeframe
Locations/Tools
Practices
Tests
When
Which
What
Why
Timeframe ( when )
Which teams which locations?
What tools and why?
Locations and Logistics ( which )
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Interests and Constraints ( what )
Timeframe and Testing ( why )
Practice Tests (shu)
Product Tests (ha)
Learning Tests (ri)
When How long will be around? Where Which projects or products? What Which changes and why? How What success measures?
What’s a Meaningful Coaching Plan?
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What questions do you have?
Why design your own agility?
Learning is the New Currency
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