Shiva Krishnan

Coaching for Change

Resistance• Like status quo• Fear of the unknown

* From Mike Cohn

Bringing about a change is Hard

Sustaining the change is Harder

* Barriers for further agile adoption – VersionOne -9 th Annual State of Agile Survey

How do we bring about sustainable Change?

Change is discontinuous

However there are patters that are observable in sustainable changes

Intentional change theory

How does this apply to Agile coaching?

1. Creating a shared vision for the transformation

Expectations MeetingExpectation from the transformationExpectation from CoachExpectation from Management

Client satisfaction•Faster ,better delivery•better quality - lesser UAT defects•better usability

Team satisfaction•sustainable pace, better work life balance

Self organized , empowered, Open and autonomous team•No task assignment -ability to choose•everybody can take decisions•everybody is aware, transparency•accountable, take ownership•reduce follow-ups ,reduce monitoring•share issues and knowledge

Simplify process•do all ceremonies every iteration•more effective retros - include appreciations, act on action items •realistic

Planning•everybody estimates•utilize velocity for planning•raise risks early•better estimations

Spread knowledge•reduce dependencies•add skillsets wherever necessary•share issues and knowledge•reduce assumptions

Susutain the Transformation•All activities must add value - including the meetings•It's the team's responsibility to sustain the transformation

2. Understanding the team’s pain points and drivers for change

3. Co-creating the coaching Backlog

Investing in Sustainable Relationships

Involving everyone

Contracting for effective understanding among stakeholders

Governance meetings

The Teams

Management (AM and PM)

Agile Coach (BLR)

Platforms for Sustenance

How do we know that it is working?

Success Stories

Before Trans-formation

Current State02468

1012

Who makes decisions in your team?

Manager and LeadTeam members

55%

18%

27%

Do you feel safe to fail?

yesnosometimes

18%

64%

18%

Do you feel safe to fail?

YesNoDid Not Answer

Surveys

Most of the times

Sometimes

No

0.5 1.5 2.5 3.5 4.5 5.5 6.5 7.5 8.5Most of the times Sometimes No

Before Transformation 6 3 2

Current State 0 2 9

Do you stretch regularly to complete your work?

Team is more open - questioning value behind each activityShared responsibility -ownership with the team and not TL

Mindset changesTeam more autonomous - no assignmentsAsking questionsHelping each otherOpen – comfortable to share issues/Concerns

Question the team

Individual ownership has increased and micro-management of task reduced

I thought it’s tough to form a successful Agile Team but as we began our

transition amazingly now I could see the agility in our team.

Taking up tasks and trust built by the leads for the

team

White board and daily standup improvement

Before the CD, I felt it is difficult to give the exact estimate of given

task. But after CD, It is quite easier

Being Autonomous and taking card for development from white board

Self managed team

Team self organized and sharing Ownership and

Responsibility

Avoiding Task Assignment and Team

picking up tasks

Delivery being managed by team. To manage the project’s day to day activity,

Iteration planning, Grooming, Demo, Retro, Homo/UAT Release, Before CD

transformation I couldn’t even think this was possible without manager, my

thinking was only manager can do all this

BA Developer Tech Lead

Question: What is that one outcome which you thought was not possible before CD begun but it is possible now?

Check your progress

Coaching with CompassionCreating a shared vision for coaching and using that to drive the transformation

Questions???

Work-life balance improved, team openness about task

Even though we spent lot of time in trainings/meetings – could see wonderful outcome of those meetings in terms for team collaboration, team spirit, shared

responsibility etc

Shared responsibilities(working as a team)

Shared responsibility. Now everybody is part of

management activities like planning, grooming

etc

Story selection, task breakup & sub-task creation etc entire this process will be taken care by some X person.But it is possible by the team also. I

am really seeing the great difference between before & after CD in the

Team.

Life Became easy because the process being followed by CD is great like

(Grooming, Planning , Task slicing, T-shirt sizing ), And able to give almost

exact estimation for the task

Right Estimation

Team sharing Openly about their concerns or

issues

Team Happiness, Opening up on issues, Shared Responsibility

Trust; I had feeling that this process may come and go like any other process but

team management hierarchy would remain same. I have not expected that management can have TRUST on team on their delivery capability. I may take some more time to go with this point

Thank You!!!

shivakrishnan_2000@yahoo.com