Coaching conversations: Asking the powerful questions

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Coaching Conversations: Asking the powerful questions 1st April, 2017 Less Meetup, Pune Facilitator: Ankit Tando

Transcript of Coaching conversations: Asking the powerful questions

Page 1: Coaching conversations: Asking the powerful questions

Coaching Conversations:Asking the powerful questions

1st April, 2017 Less Meetup, Pune

Facilitator: Ankit Tandon

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What are powerful questions?

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Why are they important?

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Group Activity Coaching Conversation Triangle

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Coaching Conversation Triangle

More Powerful

Less Powerful

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Coaching Conversation Triangle

More Powerful

Less Powerful

Why,How, What

Who, When, Where

Yes / No, SOQ, Interpretive, Which

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What NOT to ask

Closed Questions

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What NOT to ask

Closed Questions Interpretive Questions

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What NOT to ask

Closed Questions Interpretive QuestionsRambling Questions

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What NOT to ask

Closed Questions Interpretive QuestionsRambling QuestionsSolution Oriented Questions

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What NOT to ask

Closed Questions Interpretive QuestionsRambling QuestionsSolution Oriented QuestionsFinding that one ‘glory question’

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What NOT to ask

Closed Questions Interpretive QuestionsRambling QuestionsSolution Oriented QuestionsFinding that one ‘glory question’Interrupting

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What NOT to ask

Closed Questions Interpretive QuestionsRambling QuestionsSolution Oriented QuestionsFinding that one ‘glory question’InterruptingNeglecting to Interrupt

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What NOT to ask

Closed Questions Interpretive QuestionsRambling QuestionsSolution Oriented QuestionsFinding that one ‘glory question’InterruptingNeglecting to Interrupt Excessive usage of ‘why’ questions

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Quiz Time

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Quiz: Powerful questions

1.What makes a question "powerful"?

A) It conveys the questioner's strong desire for change.B) It sets a clear direction for answerers to follow. C) It evokes the answerer's wisdom. D) It is specific to the answerer's context. E) It is easily answered. F) It has never been asked before

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Quiz: Powerful questions

2. Which of these is (or are) evidence that question has been "powerful"?

A) The energy in the room shifts.B) There is a pause, while a deep breath is taken.C) Body language indicates curiosity.D) One or more of the above may happen.E) It is impossible to tell right away.

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Quiz: Powerful questions

3. Which of these are sure to weaken the effect of a question?

A) Feeling nervous and stumbling when posing the question.B) Already knowing the answer you want the answerers to discover.C) Presenting some possible answers, to get the ball rollingD) Allowing an awkward silence to lengthen after asking itE) None of the above.

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Quiz: Powerful questions

4. Which of the following statements about "Why...?" questions is/are FALSE?

A) Research has found "Why" questions, in general, to be more powerful than "what," "when" and "which" questions.B) You can pose a "why" question without using "why“.C) A “why" question is the fastest way to the real root of any issue.D) A "why" question can put answerers on the defensive.E) It doesn't matter who asks it - a solid "why" question always works.

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Quiz: Powerful questions

5. What can be done to avoid asking Interpretive questions?

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Quiz: Powerful questions

7. What can be done to avoid interrupting frequently? How to cope up with ‘neglecting to interrupt’ syndrome?

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Quiz: Powerful questions

8. What can be done to avoid finding that one ‘glory question’?

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Role Play

-Two volunteers please

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Simple hacks

LOFT Model

T- Makes coachee thinkF-Takes coachee forwardO- Makes coachee own the issue/solutionL- Reflects active listening

Learn to wait

Count to 30. Have courage? Restart again

Find a buddy and practice

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And if a question does fall flat, be transparent; just acknowledge it and try again…

Thank you

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Reference http://deborahpreuss.comMy own creativity