Coaching by question

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Coaching by Sunday, August 28, 2011

description

On August 23, 2011, I delivered a 30 minutes presentation for Singapore Thai Chamber of Commerce members.

Transcript of Coaching by question

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Coaching by

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Unlock team potential, one person at a time.

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To learn some

coaching tips

Objective

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Agenda

Golfer & Executive coachQuiet Leadership conceptCoaching question examples

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Golfer & Executive coach

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Tom

is a business man.He’s also a good golfer.

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Jerry

is an executive coach.He’s a good friend with Tom.

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Tom is seeking help from Jerry on improving his golf game.

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Coach, I want you to help me improving my golf game.

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Tom, I am happy to help. But you know that I don’t

have a clue about golf.

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It’s similar to coaching a CEO. He knows much better than you how to

run his own business.

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It’s true. But we have to agree first that I will help by asking lot of questions to facilitate

your thinking. You’re like a CEO - you know your golf game much better than I do.

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So, what do you concern about your golf game?

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I’ve played golf for few years. I’m good among my friends. Nevertheless,

I know I can be better. What should I do?

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Basically, you want to move your performance from good

to great?

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That’s correct, coach.

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Tom from your own experience, when good golfers want to move up their

performance level, what would they do?

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Usually, they would identify an area for improvement and then focus on improving that area.

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That’s a good idea. What specific area do you want

to improve?

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“Coach, I think I need to improve my ability to chip out of a bunker. It’s not good.”

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Can you be more specific?

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I’m not sure. My friends told me but they didn’t give me

a specific feedback.

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In this case, you’re unable to obtain feedback from your friends. How else

might you obtain specific feedback?

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Tom has a dazed look on his face. His forehead tense up as he think more deeply. He becomes silent for a moment.

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Suddenly Tom has an insight...

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“Coach, perhaps I will ask my friend to video me when I chip out of a bunker.”

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“That’s a good idea. Once you have the video, what would be

your next step?”

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“I will analyze my performance and find out the

solution.”

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“Usually, when a good golfer learns about his area for improvement, what would he do?”

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Tom has a dazed look on his face again. He becomes silent for a moment. But this time is quicker.

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Tom has another insight...

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“One might prefer to correct by oneself.

Or one might seeking the help from a Pro.”

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In your case, what would be your preferred solution?

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Tom thinks...

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Another insight...

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“Coach, I will definitely seek help from a Pro. I’m a visual learner. I need to see the right approach and then I can easily copy that shot from the Pro.”

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Sounds like a good plan to me.

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Coach, thank you very much.

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Agenda

Golfer & Executive coach

Quiet Leadership conceptCoaching question examples

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Brain Research

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No two

brains are alike

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Each individual brain is hardwired uniquely

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When we solve problem, we connected several parts of our brain.

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The way each of us solve a problem is like the maps inside a brain.

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My maps are so unique.

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If I give my maps to you, hope they help you to solve the problem...

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It likes driving in Phuket by using Chiangmai map.

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“When we try to think for people it takes a lot of mental energy on our part. We think hard, and still come up with the wrong answers for that person.”

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No two

brains are alike

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When people discovers solution by themselves,their self-esteem is enhanced.

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Increase employee engagement

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In 2005, at NYU they experiment coaching under fMRI

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At the moment an insight occurs...

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...the brain gives off strong gamma-band waves (GBW)...

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...such as anArchimedes’

Eureka!

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The 4 faces of insight

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1. Awareness: When we face a problem our face looks a little unhappy. Our eyes might squint slightly. We feel stuck.

We have various mental maps in conflict.

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2. Reflection: People have a dazed look on their face. Their forehead might tense up as they think more deeply.

One becomes silent for a moment.

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3. Insight: There's a rush of energy if it's big idea, like Archimedes' "eureka" moment.

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4. Action: People's eye movements show they are ready for action.

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The 4 faces of insight

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The 4 faces of insight

Alphawave

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The 4 faces of insight

Gammawave

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GBW give off substantial energy.

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Unique brainSelf-esteem enhanced

GBW increase engagement

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Agenda

Golfer & Executive coachQuiet Leadership concept

Coaching question examples

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Coaching by

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Coaching by question is a process that a coach uses to facilitate the coachee to discover the solution for himself.

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We ask people back when they come to seek advice / opinion / judgment instead of giving them an answer.

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Coaching Question examples

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1. What’s your concern?2. Can you be more specific?3. Do you know the cause?4. How would you know the cause?5. What would be an alternative solutions?6. Which one is most suitable?

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Generic coaching question 1/2

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7. That mistake already happened, what did you learn?8. If you have to do it again, how would you do it differently?9. If you don’t know the answer, who would know and ask for?

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Generic coaching question 2/2

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10. How can I best help you with your thinking?11. How long have you been thinking about this?12. How often do you think about this?13. How important is this issue to you?14. How clear about this issue?15. Can you see any gaps in your thinking?

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Thinking question

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Agenda

Golfer & Executive coachQuiet Leadership conceptCoaching question examples

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To learn some

coaching tips

Objective

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Unlock team potential, one at a time.

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Coaching by

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Obtain a book or an E-book (kindle)from www.amazon.com

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www.thaicoach.com

Sunday, August 28, 2011