Coaching
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Transcript of Coaching
Coaching is an on-the-job development that is planned to bring a specific result
Education, On-Job development, Guidance and feedback
Coaching
Imparting Knowledge
Developing Skills
Changing Attitudes
Providing opportunities to Learn
With the objective TO IMPROVE PERFORMANCE
Why Coach? For Managers
Competence of subordinates
Motivation of subordinates
Higher standards of performance
Enhancing effectiveness
Reduction in absenteeism, late coming, and turnover
Promotable subordinates identified and developed
Why Coach? For
Subordinates
Increased responsibility
Recognition
Personal Development
Improved Career
prospects
Increased Confidence
When to Coach
Introduction of new systems/ procedures
Heavy Workload
Team not achieving targets
Planning cover for sick days and holidays
Planning CoachingFive Wives and One Husband
Who,
What,
Why,
When,
Where
How
Five Principles (PLASMA) of Coaching
P
Provide support for others
L
Listen and respond with empathy
A
Ask for help and assistance
S
Share thoughts, feelings and rationale
MA
MAintain Self Esteem
“Nobody can teach anybody anything. You
can only help him discover it within
himself.”
- Galileo
Ap
ply
RA
TS
ph
iloso
ph
y
Retain
Apply
Transfer
Solve
COACHING EFFECTIVENESS
• Evaluate them continuously• Apply techniques• Make them apply the techniques• Involve them through Learning by doing• Throw in fun during learning• Reward them for improved performance
Observation Listening Discussion Delegation
Skills in Coaching – The Director in YOU
Answer WIIIFM
Develop TRUST
Raise the Bar