Coach Michele’s Group Coaching June 14th, 2011. 2Copyright (c) Michele Caron, 2011 Today’s Topic...

Coach Michele’s Group Coach Michele’s Group CoachingCoaching

June 14th, 2011June 14th, 2011

22Copyright (c) Michele Caron, 2011Copyright (c) Michele Caron, 2011

Today’s TopicToday’s Topic

Techniques – Coaching vs. FixingTechniques – Coaching vs. Fixing


IntroductionIntroduction

Today we’ll make a distinction between Today we’ll make a distinction between “coaching” and “fixing”. Both can “coaching” and “fixing”. Both can happen during a coaching call, and happen during a coaching call, and both can be valuable. However, an both can be valuable. However, an optimum balance is crucial to maximize optimum balance is crucial to maximize the transformative nature of your the transformative nature of your clients changes.clients changes.


CoachingCoaching

For today, let’s use this as our working For today, let’s use this as our working definition of coaching, and we are really definition of coaching, and we are really talking about coaching as a verb, an talking about coaching as a verb, an action, that the coach does:action, that the coach does:

Coaching: Using words and energy that Coaching: Using words and energy that cause the client to heal, learn, grow, and cause the client to heal, learn, grow, and transform.transform.


FixingFixing

For today, let’s use this as our working For today, let’s use this as our working definition of fixing, as an action that a definition of fixing, as an action that a coach may do:coach may do:

Fixing: Providing solutions or answers to Fixing: Providing solutions or answers to the clientthe client


Initial DiscussionInitial Discussion

Do you understand the distinction we are Do you understand the distinction we are making between coaching and fixing?making between coaching and fixing?

Do you think both have their place in Do you think both have their place in coaching?coaching?

What do you feel more comfortable doing?What do you feel more comfortable doing?

Is one always more valuable to the client Is one always more valuable to the client than the other?than the other?


Benefits of “Coaching” around Benefits of “Coaching” around problemsproblems

Long term resultsLong term results

Significant, real changeSignificant, real change

Decreased “problems” in the futureDecreased “problems” in the future

Using problems to their full (and I believe Using problems to their full (and I believe intended) benefitintended) benefit

True healing and transformative value of True healing and transformative value of coaching can come forthcoaching can come forth


DiscussionDiscussion

Are there more benefits to coaching Are there more benefits to coaching (especially in relation to fixing) that you (especially in relation to fixing) that you can identify?can identify?


Benefits of Fixing problemsBenefits of Fixing problems

Problem goes away fasterProblem goes away faster

Can give the client a boost of energyCan give the client a boost of energy

Coaching calls can be very productiveCoaching calls can be very productive



Are there more benefits to fixing (as Are there more benefits to fixing (as opposed to coaching) that you can opposed to coaching) that you can identify?identify?


Possible “downsides” of Coaching Possible “downsides” of Coaching over Fixingover Fixing

May seem to take longer (but often can be May seem to take longer (but often can be incredible shortcut!)incredible shortcut!)May be more “work”May be more “work”May lead to non-productive callsMay lead to non-productive callsClient may be more comfortable keeping Client may be more comfortable keeping things at a surface levelthings at a surface levelClient might not want “transformative Client might not want “transformative change” – really just want to end their change” – really just want to end their particular problemparticular problem



What are some more downsides of What are some more downsides of “coaching” over fixing?“coaching” over fixing?


Possible “downsides” of fixing Possible “downsides” of fixing instead of coachinginstead of coaching

May be short term fixMay be short term fix

Problems may come back, in the same Problems may come back, in the same way or in different guisesway or in different guises

May not represent REAL changeMay not represent REAL change

You are reinforcing client’s limiting belief: You are reinforcing client’s limiting belief: I’ll be happy when my problem is goneI’ll be happy when my problem is gone



Are there other “downsides” of fixing?Are there other “downsides” of fixing?


Coaching ScenarioCoaching Scenario

Let’s say a client comes to us with the Let’s say a client comes to us with the following “problem”:following “problem”:

I want to start my business, but I’m I want to start my business, but I’m really intimidated about the paperwork really intimidated about the paperwork involvedinvolved


Response Option 1Response Option 1

Reponse one: You tell the client about Reponse one: You tell the client about the entrepreneur centers in their area the entrepreneur centers in their area that can hold their hand through the that can hold their hand through the paperwork processpaperwork process

Discussion: Is this fixing or coaching Discussion: Is this fixing or coaching (in the definition we are using today)?(in the definition we are using today)?

What do we like about this approach, What do we like about this approach, and what do we not like?and what do we not like?


Response Option 2Response Option 2

You explore with them why they are You explore with them why they are intimidated and in what ways that intimidated and in what ways that “intimidation” serves them“intimidation” serves them

Discussion…Is this coaching or fixing? Discussion…Is this coaching or fixing? What do we like and not like about this What do we like and not like about this approach?approach?


Final Discussion – Towards Final Discussion – Towards IntegrationIntegration

Do we think there are times for both Do we think there are times for both Coaching and Fixing?Coaching and Fixing?

How can we tell the difference?How can we tell the difference?

How can we challenge ourselves to make How can we challenge ourselves to make sure our coaching/fixing ratio is in sure our coaching/fixing ratio is in balance?balance?


Next SessionNext Session

Next Session…Tuesday, June 21, 2011Next Session…Tuesday, June 21, 2011

MasteryMastery

Tuesday, June 28Tuesday, June 28thth will be will be productivity/success one we missed last productivity/success one we missed last weekweek

Have a fantastic week!Have a fantastic week!

Coach Michele’s Group Coaching June 14th, 2011. 2Copyright (c) Michele Caron, 2011 Today’s Topic...

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