CM WINDOW HARYANA - cmharyanacell.nic.incmharyanacell.nic.in/office/docs/26.10.2016 Hisar Division...

ONLINE GRIEVANCESREDRESSAL SYSTEM

26.10.2016

CM WINDOW

HARYANA

C.M. Grievance's Cell 2

C.M. Grievances Cell 3

HISAR DIVISION (RECEIPT WISE) AS ON 20.10.2016

Deputy Commissioner's Total Receipt Overdue In-Action Clarification

Sirsa5348 354 571 40

Bhiwani4528 286 487 45

Hisar3502 124 301 29

Jind3159 196 367 26

Fatehabad2169 280 408 35


HISAR DIVISION (OVERDUE WISE)

Deputy Commissioner

Total ReceiptOverdue

as on 19.10.16

Last Meeting24.7.2016

on 19.09.16

on 19.08.16

Sirsa5348 354 274 274 297

Bhiwani4528 286 400 376 316

Fatehabad2169 280 204 239 197

Jind3159 196 125 180 139

Hisar3502 124 174 153 151


OVERDUE FOR 3 MONTHS

Deputy Commissioner Total Receipt Overdue Over 3 Months

Sirsa5348 354 80

Bhiwani4528 286 75

Fatehabad2169 280 84

Jind3159 196 39

Hisar3502 124 17


CLARIFICATIONS

Deputy Commissioner's

Total Receipt

Clarification as on 19.10.16



Bhiwani 4528 45 63 62

Sirsa 5348 40 47 52

Fatehabad 2169 35 30 33

Hisar 3502 29 38 49

Jind 3159 26 27 32

PENDING FOR MARKING

Deputy Commissioner Total Receipt Yet to be marked Multi Marking Pending

Bhiwani 4528 5 2

Fatehabad 2169 3 3

Jind 3159 2 2

Hisar 3502 1 5

Sirsa 5348 0 0


GRIEVANCES REGISTERED IN 2014

Deputy Commissioner Pending

Fatehabad 1


GRIEVANCES REGISTERED IN 2015 (No ATR)

DEPUTY COMMISSIONER COUNT

Fatehabad 8

Bhiwani 5

Sirsa 1

Jind 1

Hisar 1

PENDING+OVERDUE+CLARIFICATION FOR YEAR 2015

DEPUTY COMMISSIONER COUNT

Fatehabad 23

Bhiwani 23

Sirsa 20

Hisar 15

Jind 10

COMPLAINTS DISCUSSED IN DCs MEETING HELD ON 27.07.2016

Sr. No. Complaint No. Department Remarks

1 2015/08982 DC BhiwaniVague Report/Misleading Reports. Every time areport Is uploaded the context of the report isdifferent. At times it says police help not availableon other complainant is not available. Just tryingto finessing the matter. Encroachment complaint.

2 2016/002308 DC FatehabadIllegal running of factory in residential area.Complaint is pending where it was pending in thelast meeting. No movement at all.

3 2015/116240 DC HisarPending since Nov. 2015. Encroachment matter.Even this was shown in previous meeting but noprogress has been made at the ground level.

Brief

On the qualitative defects in the ATRs beingreceived from different departments.

Now that majority of the ATRs are being receivedwithin the stipulated time frame, anotherproblem regarding qualitative aspect of theaction taken is a cause of concerned. By seeingthe various reports being submitted the defectsin the ATR received can be categorized (eventhough not exhaustively) into nine categoriesbriefed.


CATEGORIES OF DEFECTS IN ATR’S RECEIVED

• Disposal on Interim reply. • Incomplete and vague replies.• Disposed off citing non availability of record or

persons or officers or complainant or the delinquent.• Non joining of the complainant• No action even then disposed off.• Wrong attachments / incorrect details or attachments

/ Absence of attachments mentioned to or referred to in the reply.

• Delinquent found guilty yet no action.• Overdue without any reason.• Enquiry marked to the same official against whom the

complaint was made.C.M. Grievances Cell 13

Complaint against sarpanch and sameis pending without any reason. Noeven an interim reply has beensubmitted. Pending since july 2015.


108705/2015 BhiwaniSpecific complaint ofencroachment. Pending sinceOct. 2015. Complaint has beendisposed several times on thepretext of police help. Mostcase of encroachment arepending due to non availabilityof police help.


2015/05986A COURT FILE GOTMISPLACED IN THE YEAR2011. NO FIR. MATTER ISPENDING SINCE JAN 2015ON CM WINDOW.


121043/2015Undertaken after 8months and matter isbeing disposed oninterim replies.


Pending since aug 2015.


83787/2015 FatehabadUndertaken after a year.


Clarifications at no. 11 and 12.


17786/2015Encroachment in some chaoupal.No progress what so ever. Matterwas reported in Feb 2015.Secretary mc failed to get thedocuments from BDPo concenredfor initiation of any action.


Inquiry report is pendingwith DC fatehabad since12.12.2014.


027946/2016 HisarInstructions to be adheredwhile marking. After thisreport clarification havebeen sought. Now theinquiry has been markedto ADC hisar.


Complaint of fake BPL cardholders. MC barwala saysrelates to ADC hisar. ADC hisarsays relates to MC hisar. Finallymarked MC hisar it says itrelates to MC barwala. Pendingsince april 2016.


26909 and 006820 of 2016Notices were issued in feb2016 there after no actionhas been taken. All the subordinates are shifting theirburdens to others.


District officials fails to carry out thedemarcation of land. Pending sincemarch 2015. matter of encroachment.


48547/2015According to report file is pending withthe concerned DC since nov 2014. StillDC Hisar is seeking clarification fromthe sub ordinates . Pending since April2015.


Unsigned Report. Matterof embezzlement inMANREGA. Held guilty.No civil and criminalproceedings initiated.Pending since March 2015


028639/2016 JINDHeld guilty no action.


2015/89473BDPO failed to supply the details ofthe cases filed clarification was soughtin july 2016.


2015/67471Misleading replynumber ofclarificaton have beensought from SDMsafidon but of noavail.


Pending without anyreason.

SIRSAComplaint of illegal collectionof charges at E disha. Reply isnot at in consonance to thecomplaint. After this severalclarifications have been soughtbut all in vain.

Complaint ofencroachment but noaction what so ever hasbeen taken. Pedingsince Dec 2015.

Pending since March 2015inquiry completed action et tobe taken. Specific allegationsof corruption.

No demarcation carriedout till date pending sinceJune 2015. Thoughnumber of clarificationshave sought. Complaint ofencroachment.

Thanks


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