CM WINDOW HARYANA GRIEVANCES 2016.04.01 AS.pdfC.M. Greivances Cell 1 April. 2016 5 Overdue...

ONLINE GRIEVANCESREDRESSAL SYSTEM

CM WINDOW

HARYANA

2016.04.01

2C.M. Greivances Cell 1 April. 2016

RECEIPT WISE

C.M. Greivances Cell 1 April. 20163

As on 29.3.2016

Cases Received At CM Grievance Cell Total Receipt Overdue In-Action Disposed ATR Sent

Director General of Police 29593 2313 3489 24505 1599

Development and Panchayats 11768 2480 2906 8239 589

Power Department 6537 630 876 5379 280

Revenue & Disaster Management 6154 790 1014 4886 252

School Education 6149 1110 1300 4631 208

Urban local Bodies 5505 1341 1613 3595 281

Town and Country planning HUDA and Urban estate 3923 1404 1589 2169 158

Social Justice and Empowerments 3426 350 548 2618 240

Public Health Engineering 2902 140 235 2503 163

Food and Supply 2866 345 443 2385 38

Health 2606 671 787 1667 142

Irrigation 2238 308 429 1742 59

Over-due (Receipt wise)

C.M. Greivances Cell 1 April. 2016

4As on 29.3.2016

Departments Total Receipt Overdue% on 29.3.2016

Panchayats 11768 2480 21

DGP29593 2313 8

Town and Country planning HUDA3923 1404 36

ULB 5505 1341 24

School Education 6149 1110 18

Revenue 6154 790 13

Health 2606 671 26

Power Department 6537 630 10

Higher1184 474 40

Social Justice3426 350 10

C.M. Greivances Cell 1 April. 2016 5

Overdue Percentage Wise

Departments Total Receipt Overdue% on

29.3.2016% on

29.2.2016

Science and Technology 13 11 85 62

Excise and Taxation 655 317 48 49

Higher Education and languages 1184 474 40 43

Home, Jail and Home Guards 737 295 40 38

Information & Public Relations 113 44 39 35

Mines and Geology 150 56 37 33

Town and Country planning HUDA 3923 1404 36 37

Electronics and IT 17 6 35 47

Forests and Wild life 416 122 29 24

Health 2606 671 26 25

Urban local Bodies 5505 1341 24 21

Agriculture 1327 321 24 22

Industries And Commerce 364 80 22 24

Overdue %wise (>500)

Departments Total Receipt Overdue % on 29.3.2016

% on 29.2.2016


Higher Education 1184 474 40 43

Home, Jail and Home Guards 737 295 40 38

Town and Country planning HUDA 3923 1404 36 37

Health 2606 671 26 25



Development and Panchayats 11768 2480 21 25

School Education 6149 1110 18 17

Cooperation 1225 217 18 16

PWD B and R and Architecture 1202 186 15 15

Irrigation 2238 308 14 13

Revenue 6154 790 13 13

Food and Supply 2866 345 12 10

Women and Child Welfare 713 74 10 15



RECEIPT WISE CLARIFICATION

Departments ATR Sent Sought Clarification Total % on 29.3.2016

Development and Panchayats589 1640 2229 74

Director General of Police 1599 1404 3003 47

Town and Country planning HUDA and Urban estate

158 692 850 81


School Education 208 584 792 74

Health142 440 582 76

Revenue 252 418 670 62

Power Department 280 323 603 54

Irrigation 59 246 305 81

Higher Education and languages 57 227 284 80

Social Justice and Empowerments 240 216 456 47

Cooperation 53 179 232 77


Food and Supply 38 141 179 79


S.no

DepartmentsATR Sent Clarification Total

% on 29.3.2016

% on 29.2.2016

1. Home and jails 5 140 145 97 83

2. Excise and Taxation 5 102 107 95 81

3. T&CP HUDA and U.E. 158 692 850 81 76

4. Irrigation 59 246 305 81 54

5. Higher Education 57 227 284 80 70

6. Food and Supply 38 141 179 79 52

7. Agriculture 47 165 212 78 51

8. Cooperation 53 179 232 77 54

9. Health 142 440 582 76 67

10. School Education 208 584 792 74 51

11. Panchayats 589 1640 2229 74 69

12. ULB 281 590 871 68 39

13. Revenue 252 418 670 62 44

14. PWD, B&R 89 110 199 55 41

15. Power 280 323 603 54 40

16. Social Justice 240 216 456 47 49

17. DGP 1599 1404 3003 47 31

18. PHE 163 73 236 31 32

% WISE CLARIFICATION(>500)

Pending for Marking by Subordinate

Departments Total ReceiptPending for Marking

by Subordinate

Percentage % on

29.3.2016

Percentage % on

29.2.2016


Development and Panchayats 11768 34 0 0

Social Justice and Empowerments 3426 20 1 1

Home, Jail and Administration of Justice, Home Guards

737 18 2 1


Mines and Geology 150 11 7 3

Science and Technology 13 11 85 85

Health 2606 10 0 0

Secondary School Education 6149 10 0 0


REGISTERED IN 2014 Departments Pending till date

Panchayats 15

T&CP, HUDA & U.E. 15

School Education 14

Urban local Bodies 11

Home and jails 8

Excise and Taxation 6

Health 6

Revenue 5

Higher Education 4

Agriculture 2

Irrigation 2

Cooperation 1

Labour and Employment 1

Women and Child Welfare 1

Director General of Police 1


REGISTERED IN 2015Department Pending till date

Development and Panchayats 822

Town and Country planning HUDA and Urban estate 591

Urban local Bodies 580

Director General of Police 553

School Education 515

Revenue & Disaster Management 312

Health 261

Higher Education and languages 224

Excise and Taxation 191

Agriculture 145

Power Department 140

Home, Jail and Administration of Justice, Home Guards 127

Food and Supply 110

PWD B and R and Architecture 65


REGISTERED IN 2015Social Justice and Empowerments 64

Public Health Engineering 57

Irrigation 56

Mines and Geology 38

Environment 31

Transport and Civil aviation 31

Cooperation 30

Forests and Wild life 30

Medical Education & Research 30

Haryana Staff Selection Commission 30

Finance and Planning 26

Industries And Commerce 21

Housing 18

information & Public Relations 17

Women and Child Welfare 14

Technical Education 13


REGISTERED IN 2015Tourism 10

Animal Husbandry and Dairying 7

Labour and Employment 7

Science and Technology 7

Sports and Youth Affairs 6

Renewable Energy Sources 5

Electronics and IT 3

Welfare of Scheduled Castes and Backward Classes 3

State Election Commission Haryana 3

Industrial Training 2

Director Rehabilitation 2

Archaeology and Museum 1

to Govt of Haryana and Admn reforms 1

Director Census Operations 1

Director Wildlife Preservation 1

Secretary Rajya Sainik Board 1


COMPLAINTS DISCUSSED IN MEETING HELD ON 11.12.2015Sr. No. Complaint No. Department

1 2014/03771 Development & Panchayat

2 2015/103667 School Education

3 2015/04499 Urban Local Bodies

4 2015/01780 Revenue

5 2015/38255 Town & Country Planning



8 2015/02397 Health

9 2015/14045 Agriculture

10 2014/04022 Irrigation

11 2015/95994 Transport

12 2015/87363 Animal Husbandry

13 2015/61712 Housing Board

14 2015/100830 Women & Child Development

15 2015/86012 Higher Education








5 2015/103667 School Education

6 2015/35244 Power

7 2015/58772 Revenue

8 2014/01768 Urban Local Bodies




12 2015/02486 Health

13 2015/43406 Social Justice & Empowerment

14 2015/57140 Social Justice & Empowerment

15 2015/40161 Irrigation

16 2015/59842 Environment

17 2015/36561 Environment

18 2014/01620 Animal Husbandry

19 2015/105194 Excise & Taxation

20 2015/24900 Housing Board

21 2015/86750 Industries and Commerce



1 2015/40863 Food & Supply2 2015/92185 Development & Panchayat3 2015/00661 Development & Panchayat4 2015/20425 School Education5 2015/04241 School Education6 2015/11133 Revenue7 2015/12702 Urban Local Bodies8 2015/08973 Urban Local Bodies9 2015/106804 Urban Local Bodies10 2015/112450 Town & Country Planning11 2015/50979 Town & Country Planning12 2015/66519 Health13 2015/29595 Health14 2015/58869 Health15 2015/01676 Development & Panchayat16 2015/66943 Social Justice & Empower17 2015/16800 Irrigation18 2015/14045 Agriculture19 2015/40373 Coorporation20 2015/58829 Excise & Taxation21 2015/13257 Higher Education22 2015/09034 ITI23 2015/15984 Home


CLASSIFICATION OF DEFECTS IN ATR’S RECEIVED

• Disposal on Interim reply. • Incomplete and vague replies.• Disposed off citing non availability of record or persons

or officers or complainant or the delinquent.• Non joining of the complainant• No action even then disposed off.• Wrong attachments / incorrect details or attachments /

Absence of attachments mentioned to or referred to in the reply.

• Delinquent found guilty yet no action.• Overdue without any reason.• Enquiry marked to the same official against whom the

complaint was made.



23087/2015 D&PA sewerage pipe was laid in somevillage which was not connectedto the main sewerage hole of thevillage instead it end up in a pondadjoining the complainant’sresidence. The BDPO concernedsent a report that grievance ofthe complainant will getredressed in month’s time. Thegrievance is still pending despitethe fact that Hon’ble healthminister Haryana gave orders tothe officer concerned in thegrievance committee meeting.


86207/2015 D&PSarpanch of villagewas held guilty ofembezzlement in Jan2014.


1805/2014 D&P


58482/2015 D&PPrior to this report the

BDPO concerned issued todirection vide letter dated12/10/2015 to revenueauthorities for demarcationof land . After two days thisgrievance is being disposedon the pretext thatcomplainant is satisfied.Further most of the reportsof BDPO Bapoli are beingsigned by his steno whichare being sent back forclarifications.


17312/2015 D&PThis complaint is pendingsince march 2015. Aboundary wall of schoolwas constructed withoutthe foundation. Clearcase of embezzlement.Official concerned in itsreport ordered fresh andproper construction ofwall. No action takenagainst the thendelinquent sarpanch andthe officers of educationdepartment.


82623/2015 D&PComplaint of hygiene and garbage in a village which wasforwarded to the official concerned in july 2015. Surprisinglythis report is not even signed by the official concerned ratherscanned signature has been pasted on the report.


00014/2015 TCP and HUDAThis was sent in march 2015 after thatno action was taken against the builder.


00265/2014 TCP and HUDAAn interim letter was sent tothe builder thereafter noaction.


1131/2014 TCP andHUDAMatter of water supplyto military station noaction till date


17125/2015Pending since 06/02/2015.


26908,89498of 2015. Thismatter ispending withthe huda since2011 and theAdministratorFaridabad issending reportthat matter ispending withadministratorFaridabad.And samereport is beingforwarded bythe ACS toCMO


ULB


85921/2015 ULBOn dated 09/09/2015 the MC concerned issued notice u/s 250 and251 of MC and after 20 days a report sent that it does not relate toMC panipat. Matter of illegal running of factories in residential area.


02118/2014 ulbReply that too interim after 16 months.


49964/2015 pending since may 2015 without any reason. However it is a reminder of and earlier complaint bearing no. 09866/2015


28817/2015 NO action after this reply.


04128/2015 ULBComplaint against somesecretary MC. Pendingsince jan 2015 without anyreason.


113597/2015 School EducationComplaint against some clerk atdirectorate. The matter was downmarked after 2 months. No reply tilldate.


119193/2015 S.E.According to the report ofthe department that thebills of the complainanthave sanctioned in nov2015. But thecomplainant is yet toreceive the same.


39253/2015 RevenueInterim


58772/2015 RevenueThis has been shownin previous meeting.Complaint ofcorruption.


Vague report 24477/2015


48483/2015Interim replyPending since april 2015


00506/2015 RevenueComplaint of encroachment pending since January 2015.


22687/2015 healthAn employee sought financialhelp for cancer treatment.Pending since Feb 2015.


55632/2015 HealthMatter pending with the director since 19.05.2015


04090/2014 and 015640/2016 HealthThe Dr. of some private hospital wascarrying out certainoperation/treatments for which he wasnot professionally qualified. Yet the Dr.was spared after giving a warning.Criminal action as per was ought to betaken against the delinquent Dr.


02266/2015 H.E.mLack of basic amenities at somecollege. Pending since January 2015.No action till date


00403/2014 H.E.After this several times clarification have sought from department. For the letter issued to the principal and copy enquiry report.


03527/2015 E&TComplaint of corruption same is pending since 2014. And this undertook by the concerned in nov 2015.


02333/2014 E&TNo action taken.


02255/2014 E&TInterim reply.


14045/2015 AgricultureMatter of payment of subsidy. Pending since feb2015.


07141/2015 powerMatter of sexual harassment.


03919/2015 F and SNotice was issued in January 2015 no progress thereafter.


07169/2015 Animal HusbandaryNo action till date.


31361/2015Not legible,


81714/2015Matter retiree employee


109399/2015Medical education


14327/2015Unsigned report.


33637/2015Women and childdevelopment. Pending sincemarch. Complaint ofanganwari supervisor.

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CM WINDOW HARYANA GRIEVANCES 2016.04.01 AS.pdfC.M. Greivances Cell 1 April. 2016 5 Overdue...

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