Clover Handbook 11.30 - Clover Food Lab€¦ · required to be serv-safe certified and have...

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PROPERTY OF CLOVER FAST FOOD INC. CLOVER EMPLOYEE HANDBOOK v. 11.30.16

Transcript of Clover Handbook 11.30 - Clover Food Lab€¦ · required to be serv-safe certified and have...

Page 1: Clover Handbook 11.30 - Clover Food Lab€¦ · required to be serv-safe certified and have allergen awareness before a promotion can take ... OUTLINE OF BONUS STRUCTURE ... CLOVER

PROPERTY OF CLOVER FAST FOOD INC.

CLOVER EMPLOYEE HANDBOOK v. 11.30.16

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CLOVER HANDBOOK – PROPERTY OF CLOVER FAST FOOD INC. PAGE 2 – 11/30/16

WELCOME Welcome to Clover. We’re building the future, and we need you to get it right. What does that mean? It means we make a lot of mistakes. Tons and tons of mistakes. We expect you’re going to screw some things up too. Maybe not as much as us, but you’re going to make mistakes, and we’re going to love you for them. That’s what doing new things is all about. But let’s make these failures work for us. To make that happen always follow these simple rules:

(a) Let’s work together to make sure your mistakes don’t cost anyone. That means don’t get hurt, don’t create dangerous situations for others, and don’t bust my fryer, seriously.

(b) We’re going to ask you to learn (and help us learn) from EVERY SINGLE mistake you make. We love NEW MISTAKES (as long as they don’t cost anyone, see above), but we hate seeing the same mistakes again and again.

Over the coming weeks we want you to learn as much as you can as quickly as possible. You’re going to learn what clean looks like, how to keep up with lines that grow larger everyday, and you may even learn what a “Gordon” is. Above all you’re going to get to know our food. And we’re going to be there with you along the way to provide the support you need. You’re going to help us make Clover better than it is today. You’re going to do that by learning from your failures and helping us learn from ours. To start with, if you have any questions or concerns regarding any of the policies outlined in this book, or if for any reason you are unable to follow any of these policies, it is your responsibility to raise your questions or concerns with a manager or our Human Resources department. We’ll do our best to answer your questions or make changes that improve Clover. This employee handbook is our attempt to keep you informed of the terms and conditions of your employment like Clover company policies and procedures, it is not considered a contract. Because we are a fast growing company, it will require us to revise, add or delete from this handbook as needed. The newest version can always be found on the career page of our website. We will do our best to communicate when new versions are published through email as well. We are excited to have you join the team and can’t wait to get to know you better

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HIRING HIRING We hire people based on their ability to get the job done. Employment is at will (meaning you can quit if it’s not working for you, and we can drop you if it’s not working for us). We work hard to help you become better at what you do, and expect you to help us become better at what we do. Clover does not hire people under the age of 18. PAY Provisional Employee ($11/ hr.) When you start working for Clover you are hired provisionally. You will be considered for the position of Team Member after you have completed the required PE training outlined in the most recent version of the Teacher’s Training guide (you can access this from the Careers page of the website). Addition to completion of training, you must work a minimum of 80 hours before being considered for the position of Team Member. If you are not invited to join the permanent team we will explain our reservations, if after that conversation we still feel you are unable to complete training and reservations are not addressed, we will shake hands and part ways as friends. Team Member ($11.50-12.50/ hr.) If you are invited to join the permanent team you will become a Team Member. As a Team Member, you might be making sandwiches, taking orders, keeping everything sparkling, smiling, and having a good time. You will start at the base pay rate of $11.50 and be eligible for a $0.50 raise to $12 an hour after 1,000 hours. They are then again eligible for a $0.50 pay increase after 2,000 hours to a maximum of $12.50 an hour. Clover Guides ($12/ hr.) Clover Guides are carefully chosen people who focus on growing sales and communicate Clover to others. The main responsibilities of the Clover Guide is to take orders and collect feedback, while helping keep the front of house sparkling. You must be a fully trained Team Member to become eligible for this role and pass all order taking training. Prep ($12/hr.) Each restaurant has an employee who is trained to handle food preparation. The main responsibility prep role in a is to prep food in small batches needed for certain day parts, this requires following recipes, tasting food and working stations during busy rushes. You must be a fully trained Team Member to become eligible for this role and pass knife skills 101. You’re also required to be serv-safe certified and have allergen awareness before a promotion can take place. Prep role in the commissary kitchen requires the same certifications and skills. Team Leader ($14.50-15.50/hr.) All Team Leaders start as Team Members and are expected to demonstrate the qualities of a leader before being awarded with the title and pay of an entry level leader. Team Leaders oversee a shift at Clover coordinating the activities of 2-15 employees when the manager is away. Normally, that means you will run an open or close shift. You’re going to make sure the food is perfect and get to know your customers by their names. Team Leaders must be serv-safe certified and have allergen awareness before a promotion can take place. Team Leaders will be eligible for annual pay increases of $1 an hour after 26 pay periods for a maximum potential of $15.50 an hour.

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HIRING (CON’T) Lead Prep ($15/ hr.) All Lead Prep people are responsible for prepping food in either the commissary kitchen or restaurant and training others on doing this as well. Based on their experience with food and Clover they are also responsible for communicating our food culture to customers and employees, train other prep people, assist in ensuring overall food quality standards and attend weekly food development meetings. They have demonstrated qualities of a leader before being awarded with this pay and title. They must be fully trained in both the Team Member and Prep role and have passed knife skills 102. Drivers ($13.50-15/hr.) Drivers help us transport food from our commissary kitchen to our restaurants and food trucks in an efficient and timely manner. As a driver you will help to move food which requires loading, packing, unpack and transporting product from our commissary operation to our store and truck locations. Drivers must present a current and valid drivers license, provide a clean driving record and pass a driving test to qualify for this position. Driver’s start at $13.50 an hour, lead drivers can earn a max of $15 an hour based on experience and job performance. Store Communications Leader ($15/hr.) Store Communication Leaders have the main duty to be taking orders in a store to start. We believe this role to be most important in building Clover over time. They are living Clover encyclopedia’s who educate customers and employees to help build sales through word of mouth communication Communication Leaders attended Food Development meetings and bi-weekly communication meetings. We developed this role as a way to build a bench for future corporate position that will support or lead recruitment, training or communication efforts. Store Communication Leads are carefully selected members of the team, they enjoy people, love Clover, they never get sick of talking about all the things we are working toward. They must have previously been trained as Clover Guides and will have to meet a certain sales goal, plus pass the Order Taker validation test before becoming eligible for this role. This role will also be responsible for some minor in-store communications stuff (example: putting up posters, tweeting, Instagram account) in addition to training Clover Guides. Assistant Manager ($15/hr.) You will need to work into this role. You’ll be the assistant to the General Manager and in some cases an Assistant General Manager, responsible for parts of the day when at they are not around. Learning how to hire, train and develop a team while gaining the foundations to what it takes to run a Clover operation will be the focus to this position. We introduce you to the ideas of how to inspire the people around you in order to gain success. This role is where Clover’s future leaders are forged. Assistant Managers are required to be fully trained Team Leaders to be eligible for this role as well as display leadership qualities we think are important to leading and developing others. Assistant General Manager ($40,000 annually; salary) You’ll be the right hand to a Clover General Manager, running the ship while further developing your skills to run a restaurant on your own one day. Assistant General Managers are placed in higher volume operations and paired with seasoned General Managers with the intention of running a restaurant on training wheels. The intention of this position is to help develop our next wave of General Manager leadership. All Assistant General Managers must be fully trained Assistant Managers to become eligible for this role.

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HIRING (CON’T) Truck General Manager ($16/hr.) You’ll be running a small business with endless possibilities for growth. Truck General Managers are paid hourly, but work, on average a 50-hour work week. This is a great step into leadership at Clover, as it requires an entrepreneurial approach to running a business while training on all things Clover. Truck General Managers will receive a quarterly bonus based on metrics we share with you prior to start, driven by your ability to grow sales and manage labor. On top of the quarterly bonus, there will be an end of year bonus based on tenure and more objective performance measurements. Restaurant General Manager ($40,000-110,000 annually; salary & bonus potential) You’ll be running a not-so-small business or maybe several at one time. Restaurants are broken into tiers based on sales volumes. Sales tier sets the base pay of the General Manager. General Managers will receive a quarterly bonus based on their year-over-year sales increase for that quarter and their ability to keep labor on or below budget. On top of the quarterly bonus, there will be an end of year bonus based on tenure and more objective performance measurements. SALARY STRUCTURE (FOR RESTAURANT MANAGERS):

OUTLINE OF BONUS STRUCTURE (FOR RESTAURANT MANAGERS):

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HIRING (CON’T)

* Ramped restaurant (older than 3 years): equal to 160% of year over year sales increase e.g., 10% year over year growth will result in 16% bonus for quarter ** Bonus is calculated as a percentage of the pay for the quarter in question. For new restaurants without previous year sales, budget numbers will be used. Bonuses are only earned if you are currently in good standing at the time bonuses are being issued.

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BENEFITS HEALTH INSURANCE All employees are eligible for health insurance after working full time for 90 working days. You are considered a full-time employee when you work a minimum average of 30 hours/week over the course of 90 days. HarvardPilgrimHealthcareHMO$2,000Deductible

Selection Coverage Level Your Cost Company Cost

Option A Individual $99.61 $99.61 Option B Employee + Spouse $266.96 $131.49 Option C Employee + Child(ren) $246.93 $121.62 Option D Family $394.06 $198.72

HarvardPilgrimHealthcarePPOTiered$2,000Deductible

Selection Coverage Level Your Cost Company Cost

Option A Individual $103.06 $103.06 Option B Employee + Spouse $276.20 $136.04 Option C Employee + Child(ren) $255.49 $125.84 Option D Family $381.85 $205.61

*Clover contributes 50% to all individual plans and 33% to all family plans In compliance with all state, federal and local laws, we observe the rights granted to all persons, stated under the Civil Rights Act of 1964 and under FMLA code, click here for more details or refer to HR.

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BENEFITS (CON’T) MEALS Clover offers food and beverages for employees at a discount. All orders should be placed with an order taker. Payment for purchase must be made at the time the order is placed. Our generosity depends upon your honesty and adherence to this policy. All food should be enjoyed outside of any prep area. You will find that we TASTE food all day long. This is absolutely critical to delivering Clover’s food quality. TASTING is very different than EATING. You will learn the difference as part of your training. OTHER EMPLOYEE BENEFITS All Employees and Interns: -Free uniforms for employees -Discounted meals, we sell all food you buy at Clover at-cost -Discounted apparel and shelve staple goods sold in-store on our retail walls -Free Knife Skills classes, a $65 value, you’re awarded custom knives for every class you pass and a knife roll after mastering all three levels -Free Cooking Classes, a $75 value, learn how to make soups, stocks, hot sauces, cocktail and soda making, attend coffee classes and more -Attend quarterly food-sourcing trips, visit a roaster, brewer, or farmer with members of our corporate team -Attend Food Development meetings -Health insurance benefits, offered to full time employees with 50% employer contributions on individual plans and 33% on family plans Benefits exclusive to General Managers and Corporate Leadership: -Fitness Pay-Back Program, we’ll reimburse you for any fitness related classes or day-passes, up to a max of $10/instance or $100/ month per employee -Hubway Bike Program membership, covers the cost of membership and the first 30 min of every ride you take with Hubway Additional benefit for General Managers of stores and trucks: -CSA (Community Supported Agriculture) Program, we cover the cost of one farm share every year for General Managers

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GETTING PAID PAYCHECKS Paychecks are issued every 2 weeks. Payments are issued 1 week after the last week worked, so your first paycheck will arrive by the 3rd Friday you’ve been working for Clover. You can receive payroll two ways, through direct deposit or a payroll card. The payroll card will be subject to a $2 fee upon issue and can be used as a debit card. We avoid cutting checks so that we’re as paperless as possible. If there are ever any discrepancies in pay, bring those to the attention of your manager ASAP we will work to resolve as soon as possible. PAY To avoid printing pay stubs that get thrown away we use an online system called ADP iPay. Use iPay to view and print your earnings statements and W2 information from any location at any time. This requires computer access. If you don’t have access to a computer just let us know and we can help give you access. How to Register on ADP iPayStatements: Go to https://paystatements.adp.com. Click on “Register Now.” Enter the Self Service Registration Pass Code. The code is: cloverff-ess Select iPayStatements as the self-service product. You will then be prompted to complete a registration process where you answer a few security questions and select a password. Your password must contain between 8 to 20 characters and at least one alpha and one numeric character. You will be assigned a system-generated User ID that will be emailed to you. The security questions will be used to verify your identity if you ever forget your user ID or password. Upon completing the registration process, you may access your pay statements at https://paystatements.adp.com.

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GENERAL TIME OFF Just ask! Time off request at Clover require advance notice for which we work hard to accommodate. It is good practice to get all foreseeable time off requests submitted as soon as possible. Foreseeable time off requests made by entry-level hourly employees (Provisional Employees, Team Members, Drivers) should provided at least 1 week advance notice. Hourly entry-level leaders (Team Leaders, Assistant Managers, Store Communication Leads) should provide 2 weeks advance notice. For these two groups, foreseeable time off should be communicated through When I Work in the availability tab and then followed up in an email to your manager. Foreseeable time off requests made by the leadership team (assistant general managers, general managers, corporate support) must be communicated at least 30days in advance of the request start date. These requests should be submitted in email (see the Time Off request format found in Drive) to your manager and the HR department ([email protected]). These requests require approval from your manager and HR before they can be taken. Requests that are not submitted or submitted late risk non-approval. Unforeseeable time off requests should be communicated through a phone call to your manager as soon as possible. And then followed up in an email to both HR and your manager. This policy applies to all Clover employees. See the Salaried page of this handbook for more info regarding paid (PTO) and unpaid time off as it applies to salaried employees. SICK DAYS We’re determined to NEVER get a customer sick. So when you’re feeling sick it’s the responsibility of you the employee to let your manager know as soon as possible. Even if it’s just a sniffle we want to know. We will work with you to make sure you get as many hours as you want, but that you’re not working with food when you’re sick. All Clover employees must adhere to our Sickness Agreement; it is policy that all employees prior to starting employment with Clover sign this. EARNED SICK TIME POLICY Non-exempt Clover employees can earn and use up to 40 hours of paid sick time per calendar year. Employees will earn one hour of sick time for every 30 hours worked. Employees who are exempt from the overtime requirements of the Fair Labor Standards Act are assumed to work 40 hours in each work week for purposes of earning sick time. However, if their normal work week is less than 40 hours, earned sick time will accrue based on that normal work week. EARNED SICK TIME POLICY: USE OF EARNED SICK TIME An employee can use paid sick time if he or she has to miss work for any of the following reasons:

(1) to care for the employee’s child, spouse, parent, or parent of a spouse, who is suffering from a physical or mental illness, injury, or medical condition that requires home care, professional medical diagnosis or care, or preventative medical care; or (2) to care for the employee’s own physical or mental illness, injury, or medical condition that requires home care, professional medical diagnosis or care, or preventative medical care; or (3) to attend the employee’s routine medical appointment or a routine medical appointment for the employee’s child, spouse, parent, or parent of spouse; or

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GENERAL (CON’T) (4) to address the psychological, physical or legal effects of domestic violence (5) travel to and from an appointment, a pharmacy or other location related to the purpose for which the time is taken.

Employees who have been employed for at least 90 days as of July 1, 2015 may use earned sick time as it accrues. Employees hired on or after July 1, 2015 begin accruing sick time hours on their date of hire. These employees can begin using paid sick time on their 90th day of employment. On and after the 90th day, these employees may use paid sick time as it accrues. The smallest amount of sick time that an employee can use is one hour. For uses of sick that time that last beyond one hour, employees may use earned sick time in 15 minute increments. In situations where leave taken for a permissible purpose under this law also will be qualified leave under the Family and Medical Leave Act, Small Necessities Leave Act, MA Parental Leave, and/or MA Domestic Violence Leave, and all requirements are met, leave taken pursuant to the paid sick time law will run concurrent with leave taken pursuant to those laws. EARNED SICK TIME POLICY: DOCUMENTATION Clover will require certification of the need for the sick time if the leave:

• exceeds 24 consecutively scheduled work hours • exceeds three consecutive days on which the employee was scheduled to work • occurs within two weeks prior to an employee’s final scheduled day of work before

termination of employment • occurs after four unforeseeable and undocumented absences within a three-month

period. This documentation must be provided within seven business days after taking the time. If an employee fails to comply with the documentation requirements, Clover may recoup the sum paid for earned sick time from future pay as an overpayment. Clover also will deny future use of an equivalent number of hours of accrued earned sick time until documentation is provided EARNED SICK TIME POLICY: REPORTING For foreseeable absences, Clover requires that the employee provide no less than seven days’ notice (unless the employee learns of the need to use earned sick time in a shorter period). For unforeseeable absences, reasonable notice is required. Employees should follow procedures required by Clover’s Attendance and Time Off policy for communicating the need to take time off. Managers are responsible for submitting the hours an employee was scheduled to work, but had not due to illness, in the employees When I Work time card. Additional back up reporting should be emailed to [email protected] as needed. Further instructions on how to enter sick time can be found in the When I Work Guide book. EARNED SICK TIME POLICY: CARRYOVER Employees may carry over up to 40 hours of unused sick time to the next calendar year, but cannot use more than 40 hours in a calendar year.

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GENERAL (CON’T) If an employee is rehired after a break-in-service, the accrued but unused sick time at the time of separation from the prior position is a benefit available upon reinstatement under the following circumstances:

• following a break in service of up to four months, employees have the right to use earned sick time that had accrued before the break in service;

• following a break in service of between four and 12 months, employees have the right to use earned sick time that had accrued before the break in service if the unused bank of earned sick was at or above 10 hours.

Employees who have a break in service of up to 12 months do not need to restart the 90-day vesting period. Employees who are re-hired after a break in service of 12 months or longer are treated like new hires. Employees are not paid accrued but unused sick time at separation. EARNED SICK TIME POLICY: NO RETALIATON FOR PERMISSIBLE USE No employee will be subject to discipline or any adverse employment action for appropriate use of sick time under this policy. If an employee engages in an activity that is not consistent with the allowable reasons for leave under this policy, or exhibits a clear pattern of taking leave on days just before or after a weekend, vacation or holiday, the Company may discipline the employee for misuse of earned sick time (unless the employee provides verification of authorized use for one of the permissible reasons for use of earned sick time). Similarly, employees may not accept a shift assignment with the intention of calling out sick for all or part of that shift. Employees can track the time they have earned through their pay stub found on the iPay website. Earned sick time policy does not apply to exempt employees who are issued PTO. Refer to the Salaried PTO policy for more details. ATTENDANCE We want to provide the best possible experience to all of our customers and to our team. When you are absent or late, customers and the whole team suffers. We understand that there are emergencies that may cause you to be absent or run late. If you have an emergency please let your manager know as soon as possible. This will allow your manager to find somebody to fill your shift and put a plan in place to help everyone feel the least amount of stress. Unless you have an emergency or are sick, you are expected to work every shift for which you are scheduled. Employees must adhere to the time off policy as it pertains to taking time off from work. There may be times when you can leave your shift early. This is at the discretion of your manager. Everyone is expected to be on time for his or her shift. If you are scheduled to start work at 7am, you must be dressed in a clean Clover uniform, reporting to your team leader or manager at 7am. You are late if you are walking in the door at 7am and reporting at 7:05am.

If an employee fails to show up for work or call in with an acceptable reason for the absence for a period of three consecutive days, he or she will be considered to have abandoned his or her job and voluntarily resigned from the company.

DEPARTING FROM EMPLOYMENT Though we’d like to keep everyone around for as long as possible, we understand there may come a time for you to move on from your job at Clover. By following the correct procedure, you can ensure a successful departure for yourself and for your manager. If you’re in an hourly role with Clover, we ask that you give your manager 2-3 weeks’ notice. For all salaried positions, we

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GENERAL (CON’T) ask that you give your direct report at least 1 month’s notice. We want you to leave feeling good about your experience at Clover and we want to depart as friends. We hope that wherever you end up, you take along some of what you have learned during your time at Clover. CLOCKING IN AND OUT All Clover non-exempt employees are issued an employee ID number and are expected to clock in and out for shifts and meal breaks in order to be paid for the time they have worked. Clock in should happen at the scheduled time you're scheduled to work, same for clock out. OVERTIME POLICY Non-exempt employees may qualify for overtime pay. It is the policy of Clover that the manager in charge approves overtime in advance and confirmed in writing. It is the responsibility of the manager to communicate any overtime occurrences with their Area Manager. Working unauthorized overtime or failure to communicate overtime, may result in discipline.

Overtime is paid at the rate of one and one-half an employee's regular rate of pay or average pay rate for any hours worked in excess of 40 hours in a workweek. Holidays, vacation days, and sick leave days do not count as time worked for computing overtime.

BREAK POLICY Paid rest breaks maybe issued at the discretion of the manager in charge, but are not always guaranteed. This means a manager may send an employee on a paid rest break lasting up to 15 mins when working a shorter shift as time permits. Employees who are scheduled to work a shift of more than six hours are automatically scheduled and required to take a 30-minute meal break. Employees must be relieved of all duties during the meal break. Employees must clock in and out for meal breaks, unless the manager specifies the meal break is paid. All employees taking a break must check in with the manager in charge before and after taking a break. It is the responsibility of the manager in charge to ensure this policy is followed. Only if the manager gives permission for an employee working six hours or more to work through their break, may the employee voluntarily agree to waive his or her right to the unpaid meal break and be allowed to work through their break. In this case, the manager in charge should make a note of this change on the employee’s time card in When I Work and send a message to the employee (cc’ing themself) verifying the change in writing. UNIFORM POLICY Our goal is to present our customers with a cleaner Clover. The way you dress and how you present yourself plays an important role in the overall impression that customers have of Clover. So anytime you are working, you are required to wear a clean Clover uniform and to present a neat and professional appearance in accordance with this policy. All employees, including part-time and full-time employees, must adhere to the standards of this Policy. In the event you show up to work without your clothing and appearance complying with these standards – which is subject to Clover’s sole discretion – your manager may send you home and you may be subject to additional discipline up to and including termination. Requirements: At all times during work, all employees must wear jeans (dark denim, clean, without holes) and slip-resistant kitchen shoes. All Provisional Employees must also wear a clean t-shirt and a Clover hat. All other Team Members are required to wear a Clover hat, Clover t-shirt and an apron. All clothing worn by employees at work should be clean and free of stains and wrinkles.

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GENERAL (CON’T) All employees are issued a Clover hat and apron on their first day of Provisional Employment. After you become a Team Member, you will also be issued three solid color non-logo Clover t-shirts and an additional one apron. Uniforms will be supplied to relevant staff and will remain the property of Clover; however, full responsibility for maintenance and cleanliness will remain the employee’s responsibility. If you need a replacement uniform for any reason (e.g. damage), you will be required to turn in your old uniform to Clover. Failure to properly care for your uniforms (i.e. Clover’s property) may result in discipline action up to and including termination of your employment. PERSONAL APPEARANCE POLICY: When working, all employees must present themselves in a neat and professional manner. First and foremost, this means being clean (e.g. having your hair washed, your fingernails clean and practicing good general hygiene). Employees should also be well groomed at all times. While a clean-shaven face is preferred; employees with facial hair must ensure that it is neat and well trimmed. Anyone with facial hair longer than 1⁄4 inch will also be required to wear a beard guard. Employees will also be required to wear a hair net if they have long hair that is not pulled back and contained by their Clover hat. Jewelry like earrings, necklaces, rings, nose rings, bracelets, watches, etc. should not be worn during work. However, employees may be permitted to wear a simple band rings that can be sanitized. Employees who have other visible facial or body piercings will be required to remove the piercings during work hours. As with all of its policies, Clover will apply this policy in a manner that complies with all applicable state and federal laws, including those that may require reasonable accommodations for employees that do not create an unsafe workplace or an undue hardship. Any employee with questions about this policy and how it applies to him/her should speak with Human Resources. TELEPHONE POLICY You may not use your phone for calls or text messages while working. Phones should never be used when operating a company-owned, company-leased or company-rented vehicle. TEXTING POLICY We don’t use texting to communicate at Clover. Please do not text your manager or co-workers about work-related issues. Use phone, email or When I Work as an alternative for of communication. OPEN DOOR POLICY At Clover we want all employees to feel they can talk freely with members of our management staff. We work really hard to foster the best relationships we can and have an interested in our employees' success and happiness with us. Employees are encouraged to openly discuss with their direct supervisor any problems they are having within their department or location. We work really hard to foster a genuine and positive relationship within every part of Clover. And we want to ensure appropriate action takes place in a timely manner. If for any reason you feel your supervisor cannot be of assistance, you have the option of contacting our HR department ([email protected]). Contact information should be provided to the employee at the time of on boarding, should you have additional questions, contact HR for clarification.

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GENERAL (CON’T) POLICY AGAINST WORKPLACE HARRASSMENT Clover has a strict policy against all types of workplace harassment, including sexual harassment and other forms of workplace harassment based upon an individual's sex, gender, race, religion, color, national origin, physical or mental disability, marital status, age, sexual orientation, gender identity or any other status protected by federal, state, or local laws. All forms of harassment of, or by, employees, vendors, visitors, customers, and clients are strictly prohibited and will not be tolerated. ZERO TOLERANCE SEXUAL HARRASSMENT Sexual harassment is defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature when (1) submission to such conduct is made either explicitly or implicitly as a term or condition of an individual's employment (2) submission to, or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual or (3) such conduct has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile or offensive work environment.

While it is not possible to identify each and every act that constitutes or may constitute sexual harassment, the following are some examples of sexual harassment are provided below: (a) unwelcome requests for sexual favors; (b) lewd or derogatory comments or jokes; (c) comments regarding sexual behavior or the body of another employee; (d) sexual innuendo and other vocal activity such as catcalls or whistles; (e) obscene letters, notes, emails, invitations, photographs, cartoons, articles, or other written or pictorial materials of a sexual natures; (f) repeated requests for dates after being informed that interest is unwelcome; (g) retaliating against an employee for refusing a sexual advance or reporting an incident of possible sexual harassment to ABC Sample Restaurant or any government agency; (h) offering or providing favors or employment benefits such as promotions, favorable evaluations, favorable assigned duties or shifts, etc., in exchange for sexual favors; and (i) any unwanted physical touching or assaults, or blocking or impeding movements.

REPORTING DISCRIMINATION OR HARRASSMENT It is important we foster a safe and enjoyable place for all our employees to report to everyday. Unfortunately there maybe times when issues arise to challenge that effort, in those cases it is important for leadership to be made aware of those issues so that they can be fixed. We require that any employee who feels that he or she has witnessed, or experienced, any form of discrimination or harassment notify a manager or the HR department ([email protected]) immediately. Note that retaliation against any employee who provides information about, complains, or assists in the investigation of any complaint of harassment or discrimination is prohibited. We will promptly and thoroughly investigate any claim and take appropriate action where we find a claim has merit. If Clover determines that harassment or discrimination has occurred, corrective action will be taken to effectively end the harassment. Clover will follow up as necessary to ensure no retaliation for making a complaint or cooperating with an investigation takes place. Discipline for violation of this policy may result in disciplinary action. INCIDENT AND ACCIDENT REPORTING POLICY It is the policy of Clover Food Lab, that all incidents and accidents involving Clover employees, customers and property, be reported and documented through the Incident & Accident Reporting Form. It is the duty of the Manager who is in charge, during the time an incident or accident occurs, to fill out this form within 24 hours of being notified.

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GENERAL (CON’T)

EMPLOYEE ACCIDENT REPORTING We don’t want any of our employee to get hurt making Clover’s food. Injured Clover employees are required to report all accidents no matter how minor to the person in charge immediately. This includes minor injuries like small cuts, burns, slips, non-extensive bruises, etc. to more severe injuries that may require medical attention. Following up in email is recommended. It’s important we have documentation in the event complications occur later on. Failure to report immediately can result in loss of Worker’s Compensation benefits. Managers are required to document all injuries through an incident and accident report. This should happen within 24 hours of being notified of accident. Use the Incident & Reporting Form and select ‘reporting an accident involving an employee’. Specific details should be included, especially note any witnesses of the accident. Once the report is filled out, HR will follow up within 24 hours. WORKERS COMPENSATION In the event you need medical attention due to a work related injury, you the employee must contact your supervisor to discuss. Any paperwork you receive during appointments or emergency visits must be submitted to your supervisor within a 24-hour time frame. Failure to report immediately can result in loss of Worker’s Compensation benefits.

Managers are responsible for following up with HR. They are also required call our insurance company to file a claim and then file an additional incident report documenting the claim as been filed. Use the Incident & Reporting Form and select ‘documenting Workers Compensation claim’. Managers should then communicate Workers Compensation information (policy and claim number) to the injured employee as well.

Workers compensation information is posted in each store and can also be accessed through by contacting HR, [email protected]. VEHICLE ACCIDENT REPORTING Accidents that involve any Clover vehicle among our fleet should be immediately reported to our Senior Logistics Operations Manger, [email protected] and should be documented through the Incident & Reporting Form under ‘reporting an accident involving vehicles’. Our finance department will determine the next steps in this process. PROPERTY DAMAGE REPORTING Damage or Loss to Property Owned, leased or rented by Clover food Lab should be reported and documented through the Accident Reporting Form under ‘reporting property damage’. You will need to provide a detailed description of the damage or loss. Our finance department will determine the next steps in this process. Property can include, but not necessarily be limited to: structures, equipment, furniture, inventory, cash, electronics or retail items. GENERAL LIABILITY REPORTING Injuries or incidents that happen to Clover visitors, guests and/or the public should be reported and documented through the Accident Reporting Form under ‘reporting customer/guest injury’. It is the responsibility of the manager in charge to fill out this report as soon as they happen. You will need to provide the injured person’s contact info as well as anyone who was witness to the incident. You will also need to provide a detailed description of what happened. Our finance department will determine the next steps in this process.

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GENERAL (CON’T) USE OF COMPANY TECHNOLOGY Be careful with the iPods. We’d rather pay you more or buy better food than spend money on replacing broken electronics. Don’t take them away from work. They are all equipped with tracking devices. Clover’s electronic devices are the property of Clover and are to be used for work purposes. All information and messages composed, sent or received on any Clover system is the property of Clover. Employees should not hold the expectation of privacy when using Clover systems. ZERO TOLERANCE DRUGS AND ALCOHOL Intoxication of any type is not permitted at Clover. This means no drinking on the job, no use of illegal drugs; no use or possession of any illegal drugs or alcohol is permitted at any time. Employees are not permitted to buy or drink alcohol at Clover; doing so will result in immediate dismissal. If you experience any of these you have the duty to report the incident to your manager immediately or our Director of HR ([email protected]). SMOKING POLICY Smoking is not allowed in any Clover facility, restaurant or vehicle. Any employee, especially one in uniform, wanting to smoke, must do so 3 blocks away from any Clover location. The employee must be on break and let their manager or team leader know that they are stepping away.

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CLOVER HANDBOOK – PROPERTY OF CLOVER FAST FOOD INC. PAGE 18 – 11/30/16

FOOD DEV Every single recipe, everything we do, has been developed with help from our customers and employees. We invite you to join us in helping further the development of our food. We meet every Tuesday at 3pm at the CloverHUB in Inman Square for Food Development Meetings. These meetings are open to the public. We encourage everyone to attend.

If you’d like to submit a recipe for the Clover menu, follow these steps:

STEP 1: CHAMPION AN IDEA Think of an item you had once that you still think about. Maybe it was a dish from childhood, something your family made every year, something you had on a trip you never forgot. We like recipes that come from real places and that have real stories tied to them. Our chickpea fritter was inspired by a falafel Ayr ate in Paris. Our cinnamon lemonade came from a customer who thought it might be a good idea. The Pushpir Sandwich was developed with help from our favorite Indian chef. The Enzo Sandwich came from a salad Vincenzo’s family makes in Calabria, Italy. The pimento came from Lucia’s grandmother’s recipe from Texas. Craig tasted fresh jalapenos and thought they’d make a great soda. Your item should come from a real place or memory. A cookbook or Internet search might help you develop the recipe, but it’s generally not the best place to start when coming up with an idea. Talk to your manager or to one of Clover’s Development Chefs (Chris, Enzo, Ayr). They’ll be able to give you advice, point you in the right direction, and offer up a space for you to prepare your food. STEP 2: BRING YOUR ITEM TO A FOOD DEVELOPMENT MEETING We’ll all taste your item. Most of the time we do blind tastings. We ask ourselves questions when we taste like “Is this something I want more of?” or “Do I want another bite…?” We all give feedback, and Ayr usually makes final decision. WE LOOK FOR: -Bright, clear and clean flavors -Celebrations of one ingredient or just a few (take a nice ingredient and highlight it, not cover it up. For example, apple soda (yes) vs. apple cinnamon soda (no) -No processed flavors, absence of oldness or muddled flavors Things we consider: -Cost Structure -Does it fit with our food model? -Nutritional value -Is this something we can pull off at scale? STEP 3: TEST AT A LOCATION We might love what you brought. Now we want to see how the customers feel. The kitchen will scale this in small batches and send to a location where we will test it with customers. Based on their feedback, we will rework idea and bring it back to a future Food Dev meeting. This can go on and on until we love it and customers agree. All our items are up for re-working at any time (the falafel batter is on version 32!)

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FOOD DEV (CON’T)

STEP 4: SCALE FOR PRODUCTION Now that we know we love it, we have to figure out how to scale the recipe into production. This takes some testing in the kitchen. We perform costing analyses and figure out the nutritional values of the item. We consider: -Is this item profitable? -Does it fit with our food model? -Is this item nutritionally aligned with our menu? -Is this something we can pull off at scale? The kitchen also has to prepare training materials, which include videos and cards for locations and training in the kitchen on the production side. STEP 5: LAUNCH Training materials are sent to locations, packaging and production is in place in kitchen, promotion is in place.

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CLOVER HANDBOOK – PROPERTY OF CLOVER FAST FOOD INC. PAGE 20 – 11/30/16

CONFIDENTIALITY

Clover Fast Food Inc. At-Will Employee Conflicts, Confidentiality and Assignment Agreement As a condition of my employment with Clover Fast Food, Inc., its subsidiaries, affiliates, successors or assigns (together the “Company”), and in consideration of my employment with and compensation hereafter paid to me by Company, and in recognition that Company has a legitimate interests in the foregoing provisions given its innovative approach to technology and the food service business, and in recognition of the fact that as an employee of the Company I will have access to confidential and proprietary information, I agree as follows: 1. Proprietary Information. I agree that all information, whether or not in writing, concerning the Company’s business, technology, business relationships or financial affairs which the Company has not released to the general public (collectively, “Proprietary Information”) is and will be the exclusive property of the Company. By way of illustration, Proprietary Information may include information or material which has not been made generally available to the public, such as: (a) corporate information, including plans, strategies, methods, policies, resolutions, negotiations or litigation; (b) marketing information, including strategies, methods, customer identities or other information about customers, prospect identities or other information about prospects, or market analyses or projections; (c) financial information, including cost and performance data, debt arrangements, equity structure, investors and holdings, purchasing and sales data and price lists; and (d) operational and technological information, including plans, specifications, manuals, forms, templates, software, designs, methods, procedures, formulas, discoveries, inventions, improvements, concepts, recipes and ideas; and (e) personnel information, including personnel lists, reporting or organizational structure, resumes, personnel data, compensation structure, performance evaluations and termination arrangements or documents. Proprietary Information also includes information received in confidence by the Company from its customers or suppliers or other third parties. 2. Recognition of Company’s Rights. I will not, at any time, without the Company’s prior written permission, either during or after my employment, disclose any Proprietary Information to anyone outside of the Company, or use or permit to be used any Proprietary Information for any purpose other than the performance of my duties as an employee of the Company. I will cooperate with the Company and use my best efforts to prevent the unauthorized disclosure of all Proprietary Information. I will deliver to the Company all copies of Proprietary Information in my possession or control upon the earlier of a request by the Company or termination of my employment. 3. Rights of Others. I understand that the Company is now and may hereafter be subject to non- disclosure or confidentiality agreements with third parties, which require the Company to protect or refrain from use of proprietary information. I agree to be bound by the terms of such agreements in the event I have access to such proprietary information. 4. Commitment to Company; Avoidance of Conflict of Interest. While an employee of the Company, I will devote my good faith efforts to the Company’s business and I will not engage in any other business activity that conflicts with my duties to the Company.

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CONFIDENTIALITY I will advise the president of the Company or his or her nominee at such time as any activity of either the Company or another business presents me with a conflict of interest or the appearance of a conflict of interest as an employee of the Company. I will take whatever reasonable action is requested of me by the Company to resolve any conflict or appearance of conflict which it finds to exist. By way of illustration, conflicts may include working at another restaurant directly competitive with Company or any entity the Company believes is trying to duplicate its unique approach to the fast order food service business as it relates to food product sourcing, POS technology, food trucks or organizational systems…. 5. Developments. I will make full and prompt disclosure to the Company of all inventions, discoveries, designs, developments, methods, modifications, improvements, processes, algorithms, databases, computer programs, formulae, techniques, trade secrets, graphics or images, audio or visual works, recipes and other works of authorship (collectively “Developments”), whether or not patentable or copyrightable, that are created, made, conceived or reduced to practice by me (alone or jointly with others) or under my direction during the period of my employment. I acknowledge that all work performed by me is on a “work for hire” basis, and I hereby do assign and transfer to the Company and its successors and assigns all my right, title and interest in all Developments that (a) relate to the business of the Company or any of the products or services being researched, developed, manufactured or sold by the Company or which may be used with such products or services; or (b) directly result from tasks assigned to me by the Company; or (c) result from the use of premises or personal property (whether tangible or intangible) owned, leased or contracted for by the Company (“Company-Related Developments”), and all related patents, patent applications, trademarks and trademark applications, copyrights and copyright applications, and other intellectual property rights (“Intellectual Property Rights”). Company acknowledges and respects that I may be involved in personal projects that fall completely outside of the scope of my employment hereunder and I understand that it is no Company’s intent in connection with the above provision to hinder my artistic freedom as it relates to my personal endeavors. Accordingly, this Agreement shall not apply to any Developments that I create entirely on my own time and with at any point using any of Company’s property or Proprietary Information. 6. Documents and Other Materials. I will use best efforts to keep and maintain adequate and current records of all Proprietary Information and Company-Related Developments developed by me during my employment, which records will be available to and remain the sole property of the Company at all times. All files, letters, notes, memoranda, reports, records, data, sketches, drawings, notebooks, layouts, charts, quotations and proposals, specification sheets, program listings, blueprints, models, prototypes, recipes or other written, photographic or other tangible material containing Proprietary Information, whether created by me or others, which come into my custody or possession, are the exclusive property of the Company to be used by me only in the performance of my duties for the Company. Any property situated on the Company’s premises and owned by the Company, including without

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CONFIDENTIALITY limitation computers, disks and lockers or other work areas, is subject to inspection by the Company at any time with or without notice. In the event of the termination of my employment for any reason, I will deliver to the Company all files, letters, notes, memoranda, reports, records, data, sketches, drawings, notebooks, layouts, charts, quotations and proposals, specification sheets, program listings, blueprints, models, prototypes, recipes or other written, photographic or other tangible material containing Proprietary Information, and other materials of any nature pertaining to the Proprietary Information of the Company and to my work, and will not take or keep in my possession any of the foregoing or any copies. 7. Enforcement of Intellectual Property Rights. I will cooperate fully with the Company, both during and after my employment with the Company, with respect to the procurement, maintenance and enforcement of Intellectual Property Rights in Company-Related Developments. I will sign all papers, including without limitation copyright applications, patent applications, declarations, oaths, assignments of priority rights, and powers of attorney, which the Company may deem necessary or desirable in order to protect its rights and interests in any Company-Related Development. If the Company is unable, after reasonable effort, to secure my signature on any such papers, I hereby irrevocably designate and appoint each officer of the Company as my agent and attorney-in- fact to execute any such papers on my behalf, and to take any and all actions as the Company may deem necessary or desirable in order to protect its rights and interests in any Company-Related Development. 9. Government Contracts. I acknowledge that the Company may have from time to time agreements with other persons impose obligations or restrictions on the Company regarding inventions made during the course of work under such agreements or regarding the confidential nature of such work. I agree to comply with any such obligations or restrictions upon the direction of the Company. In addition to the rights assigned under paragraph 5, I also assign to the Company (or any of its nominees) all rights which I have or acquired in any Developments, full title to which is required to be in the United States under any contract between the Company and the United States or any of its agencies. 10. Prior Agreements. I hereby represent that, except as I have fully disclosed previously in writing to the Company, I am not bound by the terms of any agreement with any previous employer or other party to refrain from using or disclosing any trade secret or confidential or proprietary information in the course of my employment with the Company or to refrain from competing, directly or indirectly, with the business of such previous employer or any other party. I further represent that my performance of all the terms of this Agreement as an employee of the Company does not and will not breach any agreement to keep in confidence proprietary information, knowledge or data acquired by me in confidence or in trust prior to my employment with the Company. I will not disclose to the Company or induce the Company to use any confidential or proprietary information or material belonging to any previous employer or others. 11. Remedies Upon Breach. I understand that the restrictions contained in this Agreement are necessary for the protection of the business and goodwill of the Company and I consider them to be reasonable for such purpose. Any breach of this Agreement is likely to cause the Company substantial and irrevocable damage and therefore, in the event of such breach, the Company, in addition to such other remedies, which may be available, will be entitled to specific performance and other injunctive relief.

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CONFIDENTIALITY 12. Use of Voice, Image and Likeness. I give the Company permission to use my voice, image or likeness, with or without using my name, for the purposes of advertising and Promoting the Company, or for other purposes deemed appropriate by the Company in its reasonable discretion, except to the extent expressly prohibited by law. 13. Publications and Public Statements. I will obtain the Company’s written approval before publishing or submitting for publication any material that relates to my work at the Company and/or incorporates any Proprietary Information. To ensure that the Company delivers a consistent message about its products, services and operations to the public, and further in recognition that even positive statements may have a detrimental effect on the Company in certain securities transactions and other contexts, any statement about the Company which I create, publish or post during my period of employment and for six (6) months thereafter, on any media accessible by the public, including but not limited to electronic bulletin boards and Internet-based chat rooms, must first be reviewed and approved by an officer of the Company before it is released in the public domain. 14. No Employment Obligation. I understand that this Agreement does not create an obligation on the Company or any other person to continue my employment. I acknowledge that, unless otherwise agreed in a formal written employment agreement signed on behalf of the Company by an authorized officer, my employment with the Company is at will and therefore may be terminated by the Company or me at any time and for any reason. 15. Survival and Assignment by the Company. I understand that my obligations under this Agreement will continue in accordance with its express terms regardless of any changes in my title, position, duties, salary, compensation or benefits or other terms and conditions of employment. I further understand that my obligations under this Agreement will continue following the termination of my employment regardless of the manner of such termination and will be binding upon my heirs, executors and administrators. The Company will have the right to assign this Agreement to its affiliates, successors and assigns. I expressly consent to be bound by the provisions of this Agreement for the benefit of the Company or any parent, subsidiary or affiliate to whose employ I may be transferred without the necessity that this Agreement be resigned at the time of such transfer. 17. Severability. In case any provisions (or portions thereof) contained in this Agreement shall, for any reason, be held invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect the other provisions of this Agreement, and this Agreement shall be construed as if such invalid, illegal or unenforceable provision had never been contained herein. If, moreover, any one or more of the provisions contained in this Agreement shall for any reason be held to be excessively broad as to duration, geographical scope, activity or subject, it shall be construed by limiting and reducing it, so as to be enforceable to the extent compatible with the applicable law as it shall then appear. 18. Interpretation. This Agreement will be deemed to be made and entered into in the Commonwealth of Massachusetts, and will in all respects be interpreted, enforced and governed under the laws of the Commonwealth of Massachusetts. I hereby agree to consent to personal jurisdiction of the state and federal courts situated within the Commonwealth of Massachusetts for purposes of enforcing this Agreement, and waive any objection that I might have to personal jurisdiction or venue in those courts.

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SALARIED In addition to the hourly handbook, the following policies, rules and regulations apply to all Salaried Employees who work for Clover. All salaried employees, managers and corporate persons, are expected to follow and enforce company policy. SALARIED EMPLOYEES Salaried employees are paid bi-weekly at a set rate (vs an hourly rate) and therefore considered exempt from overtime pay and minimum wage provisions of State and Federal wage laws. Salaried employees are expected to work on average about 50 hours/week and may be required to work weekends or holidays. If at any time policy or standards of Clover are broken, a salaried person may be suspended with out pay for any given amount of time. PTO POLICY Salaried employees earn Paid-Time Off (PTO). Days earned are vested quarterly. These days should be used any time salaried employees don’t want to or are unable to work, including vacation, holidays, sick days, bereavement, etc. Time off requests can be requested as either paid (PTO) or unpaid days. Clover may apply unused vacation, sick time, or other paid time off to unauthorized absences. Absences resulting from approved leave, vacation, or legal requirements are exceptions to the policy. Requests for any time off should be emailed to the person you directly report to as well as HR ([email protected]). Please refer to the time off policy for further details on how to request time off. Taking time off requires exempt employees not work. Foreseeable time off requests should be scheduled at least 1 month in advance. Unforeseeable time off should be communicated as early as possible. If your location is closed down due to weather or national holidays, we’ll work with you to figure out whether you should take PTO, take an UP day, or work at another location. The exempt employee who is taking foreseeable time off should communicate final plan of coverage 1-week advance of time taken to the management, location and corporate team through email. It is required that the exempt employee applies an email away message detailing emergency contact in time of absence prior to departure. For any unforeseeable time taken, a good faith effort to communicate that time off should be made. It is the expectation that exempt employees not work during the time they are approved time off, unless a change is made to the plan and approved in writing by the manager. Partial days off (working less than a normal day of work) will be granted by the same PTO policy. Any salaried person that is looking to take a partial day of work off is required to notify HR in writing prior to doing so. Unused issued PTO expires at the end of each calendar year. If a person taking PTO fails to return to work after the last day of approved PTO, the PTO will not be issued to the employee and last day the employee worked will be the last paid day of the pay period. Any accrued PTO will be paid out to employees that leave midyear. TRACKING PTO/UP TIME: See HR Folder (shared with all Salaried Persons in Drive), Leadership Attendance Log. Will give you a balance of PTO and show you what days we have tracked as being taken off, both paid and unpaid. Any requests made will be marked on a calendar and shared with you so that you can track status of request. Questions about PTO or concerns can be addressed with either your direct report or HR.

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CHECKLIST

! Review employee handbook ! Complete Safety & Sanitation Quiz ! Load Employee in When I Work ! Post picture of employee to Instagram ! Complete employee information page ! Fill out contact sheet and issue to employee ! Complete direct deposit/ Pay card ! Sign confidentiality agreement ! Complete W-4 ! Complete M-4 ! Complete I9 ! Complete WOTC ! Sign Sickness reporting agreement ! Sign up employee for knife skills ! Order uniform for employee ! FOR FULL TIME: Complete health insurance waiver form ! FOR DRIVERS: Copy of driving record attached ! FOR DRIVERS: Registered in Wufoo for insurance coverage ! FOR SALARY: Signed CORI report ! FOR SALARY: Signed offer letter

(PLEASE INITIAL EACH OF THE ABOVE ITEMS TO INDICATE PAPERWORK IS COMPLETE) I have read the Clover employee handbook, understand its contents, and will adhere to Clover’s policies provided in this handbook which is only to be used a general guidance and not intended to constitute or create any enforceable rights. This handbook does not create an employment contract between yourself and Clover. This document is updated regularly and changes are posted online; Clover retains the right to unilaterally change the terms of this manual at any time. I understand that it is my responsibility to understand the handbook content and to stay updated with changes to this document. If I have any issue with Clover policies it is my responsibility to raise those issues with Clover management immediately. (Employee Signature) (Employee Name- must match WIW name) (Date) (Manager Signature) (Manager Name) (Date) (LOCATION EMPLOYEE IS PAID OUT OF) (TITLE OF EMPLOYEE)

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INSTAGRAM

We now use Instagram for welcoming new employees! You will do this step on the employee's first day. Their name will appear on the front page of the website for as long as they are the company's newest hire. INSTRUCTIONS ON HOW TO INSTA YOUR NEW HIRE:

1. Snap a photo of your new hire in action (ex: holding a third pan of diced cucumbers, learning how to pour coffee, cleaning etc.).

2. Post it to the Clover Instagram (get the login info from Lucia if you don’t have it) 3. Write a fun fact about them. This should be something non-Clover related you'd have to

talk to them to find out. 4. Place the hash tag #welcometoclover in front of their name followed by an exclamation

point. EXAMPLES: Julian speaks fluent German. #welcometoclover Julian! McLane wrote her senior thesis on fermentation. #welcometoclover McLane!

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EMPLOYEE INFO TO BE COMPLETED BY MANAGER/EMPLOYEE BEFORE BEING HANDED INTO HR DEPARTMENT. NOTE: EMPLOYEE WILL NOT BE PROCESSED IF NOT FILLED OUT Is this employee a new hire? ________________________________ NOTE: All re-hires must be approved by your manager and the HR department before starting. PERSONAL Hire Date: _______________________________________________ Reason for hire (payroll depart): CURRENT POSITION NEW POSITION SS#: ___________________________________________________ Legal first name: __________________________________________ Legal middle name: ________________________________________ Legal last name : __________________________________________ Date of birth : _____________________________________________ Legal address 1: ___________________________________________ Legal address 2: ___________________________________________ City: _____________________________________________________ State: ____________________________________________________ Zip: _______________________________ Cell Phone: _________________________ Email: _____________________________ Marital Status (circle): 1-DIVORCED 2-SEPERATED 3-LEGALLY SEPERATED 4-MARRIED 5-DOMESTIC PARTNER 6-SINGLE 7-WIDOWED Effictive date (if not single): _______________________________ Tabacco user (circle): YES NO Medicade (circle): YES NO Race ID (circle): 1-SELF ID 2-VISUAL ID (select if not new hire does not select) EEOC ethnic code (circle): 1-ASIAN 2-BLACK OR AFRICAN AMERICAN 3-AMERICAN INDIAN/ALASKA NATIVE 4-HISPANIC/LATINO 5-TWO OR MORE RACE 6-HAWIAIIAN OR OTHER PACIFIC ISLAND 7-WHITE EMPLOYMENT File number (payroll dept): _________________________________ Job Title (circle): 1-PE 2-TM 3-TL 4- AM 5-AMIT 6-AGM 7-GM 8-GMIT 9-CG 10-ISCL OTHER_________________________________________________ Pay grade (payroll dept): ___________________________________ Type (circle): 1-FULL TIME 2-PART TIME VARIBLE Reports to: ______________________________________________ (manager’s name) Manager position: 1-YES 2-NO EMPLOYEE INFO Home Department: ____________________000H (hourly) or 000S (salary)

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EMPLOYEE INFO Rate type (circle): HOURLY SALARY Benefit elegibility class (payroll dept): _______________________________ ACA benefit status (payroll dept): _______________________________ FLSA (payroll dept): EXEMPT NONEXEMPT PAYROLL Pay frequency: Bi-weekly Pay group: Use Period Date 1 Base Rate/Yearly Salary : _______________________________ Standard Hours (for exempt employee only): _____________________ TAX Federal marital status (circle): 1-SINGLE 2-MARRIED 3-MARRIED BUT FILING SEPERATE Fedral Exemptions : __________________________OR EXEMPT (circle) Worked in state: MA State marital status (circle) : 1-SINGLE 2-MARRIED 3-MARRIED BUT FILING SEPERATE State Exemptions : ___________________________OR EXEMPT (circle) Lived in state: _______________________________ SUI tax code: MA-02-MA WHERE DID YOU FIND OUT ABOUT CLOVER? An employee at Clover told me about this job I saw a hiring poster A friend forwarded me a link to this job I found this job posted at Clover's website I found this job posted on a College Board I found this job posted on Craigslist I found this job posted on LinkedIn I found this job posted on InDeed.com I found this job posted on Good Food CHECKING Routing/ABA number (payroll dept.): _______________________________ Checking account (payroll dept): _______________________________ Paper copy back up provided (payroll dept): YES NO Overidein system? (payroll dept): YES NO DIRECT DEPOSIT PAYROLL CARD

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CONTACT SHEET

Welcome to Clover, we are so excited to have you join the Clover__________ team!

The address of this location: ______________________________________________________

Location email address: [email protected]

I will be the person you report to: _______________________________ Position: ____________

My contact information: [email protected]

I report to: ____________________________________________ Position: _________________

Their contact info: [email protected]

NOTES: ______________________________________________________________________

_____________________________________________________________________________

ADDITIONAL COMMUNICATION INFO (AS PERTAINS TO POSITION):

Name of contact/position: _______________________________________________

Contact info: _________________________________________________________

Name of contact/position: _______________________________________________

Contact info: _________________________________________________________

Name of contact/position: _______________________________________________

Contact info: _________________________________________________________

Name of contact/position: _______________________________________________

Contact info: _________________________________________________________

Name of contact/position: _______________________________________________

Contact info: _________________________________________________________

For all employee related issues or concerns: Name: Megan Pileggi, Director of Human Resources Email: [email protected] For payroll related issues or concerns: Email: [email protected] Clover’s open door policy encourages employees to reach all levels of management to voice any areas of concern. This can be accomplished by emailing or calling your supervisor, their supervisor or by sending an email to our Director of HR ([email protected]) if you don’t feel comfortable going through the traditional chain of notice.

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CLOVER HANDBOOK – PROPERTY OF CLOVER FAST FOOD INC. PAGE 30 – 11/30/16

DIRECT DEPOSIT

MUST ATTACH VOIDED CHECK, PAPER PRINT OUT FROM BANK OR SCREEN SHOT (emailed to [email protected]) OF DD ACCOUNT INFORMATION TO BE COMPLETE.

Authorization for Direct Deposit

Balance of pay to:

Important: Please attach a voided check for each bank account to which funds should be deposited.

Payers: Do not send this form with your Direct Deposit enrollment. Keep for your records.

I authorize to deposit my pay automatically to the account(s) indicated below and, if necessary, to adjust or reverse a deposit for any payroll entry made to my account in error. This authorization will remain in effect until I cancel it in writing and in such time as to afford a reasonable opportunity to act on it.

Name on bank account:

Name of bank:

Bank account number: Checking or Savings

Bank routing number:

Amount: $ or entire paycheck

Manual (paper) check

Account described below

Name on bank account:

Name of bank:

Bank account number: Checking or Savings

Bank routing number:

Employee/Contractor signature:

Date:

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PAYCARD SETUP

INSTRUCTIONS FOR ENROLLING EMPLOYEE WITH PAYCARD NOTE: If your employee does not have Direct Deposit (that means if they do not provide a VOIDED check or Account and Routing number print out from a Bank when onboarding) then you have to sign them up for the Pay Card until they provide this info.

1. Have applicant complete the Pay card application with ALL information filled out (DOB,

Address, SS# Full Name). Make sure it is legible.

2. Open a fresh payroll card envelope; enter the card number in the top box labeled CARD

NUMBER.

3. Flip the paper over to find the account number and routing number, enter those numbers

at the bottom of form in the appropriate labeled lines.

4. Verify form is signed in both places.

5. Verify numbers from form and card match (THIS IS REALLY IMPORTANT)

6. Write employees name on envelop and give to employee. (NOTE: be clear they should

not throw out the paperwork attached to the card).

7. The payroll department will handle setting up this information in ADP. (NOTE: will take 1

payroll cycle for card to activate).

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PAYCARD

ABA Routing # _________________________________ Account # _____________________________________

ADP Majors TotalPay® Card Application

Branch/Company Code: TMZ

Instructions: Return this completed application via fax or mail to:

Fax: (866)-841-9317 Mail: Money Network Operations, ADP Majors (8269) 7000 Goodlett Farms Pkwy, Suite 200 Cordova, TN 38016 CARD NUMBER

4682 7102 1728 2566

(Found on the front of your card)

APPLICANT’S NAME DATE OF BIRTH SOCIAL SECURITY NUMBER

(First) (MI) (Last) (MM/DD/YY) (xxx-xx-xxxx)

HOME ADDRESS (P.O. Box will not be accepted)

(Street Address/Apt #) (City) (State) (Zip) PHONE NUMBER EMAIL ADDRESS

(Home) (Cell)-optional (Optional) EMPLOYER NAME

Clover Fast Food

(Company Name) EMPLOYER CONTACT INFORMATION

Megan Pileggi 401.965.2544 [email protected]

(Phone) (Fax) (Email Address) Important Information About Applying for an Account Meta Bank complies with Section 326 of the USA PATRIOT Act, which requires financial institutions to obtain, verify, and record information that identifies each person who opens an account. You are required to complete the fields asking for your name, address, date of birth, social security number, and other information that will allow us to identify you. I am requesting to establish a DDA account at Money Network and the issuance of a TotalPay Card. Under penalties of perjury, I certify that the information provided above is accurate and truthful. I authorize Money Network to obtain information necessary to verify my identity and the information provided in this application, including verification of employment. If my application is accepted, I understand that the account and use of the card are subject to all of the terms and conditions described. I understand, acknowledge and agree that the account is designed for the direct deposit of payroll funds. No interest will be earned on funds in my account. ___________________________________________________________________ (Applicant’s Signature) (Date) I authorize my employer (or its payroll service provider) to initiate credit entries and, if necessary, to initiate any action to reverse or correct an erroneous credit entry to my pay card account, for the purpose of automatically depositing funds into my pay card account. I understand that this authorization replaces any previous authorizations and will remain in full force and effect until my employer has received written notification from me of its termination in such time and in such manner as to afford my employer and the bank a reasonable opportunity to act on it. ___________________________________________________________________ (Applicant’s Signature) (Date)

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CONFIDENTIALITY

I UNDERSTAND THAT THIS AGREEMENT AFFECTS IMPORTANT RIGHTS. BY SIGNING BELOW, I CERTIFY THAT I HAVE READ IT CAREFULLY AND AM SATISFIED THAT I UNDERSTAND IT COMPLETELY. IN WITNESS WHEREOF, the undersigned has executed this agreement as a sealed instrument as of the date set forth below. Signed: __________________________________________________(Employee’s full name) Type or print name: _________________________________________(Employee’s full name) Date: __________________

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W4 Form W-4 (2016)Purpose. Complete Form W-4 so that your employer can withhold the correct federal income tax from your pay. Consider completing a new Form W-4 each year and when your personal or financial situation changes.Exemption from withholding. If you are exempt, complete only lines 1, 2, 3, 4, and 7 and sign the form to validate it. Your exemption for 2016 expires February 15, 2017. See Pub. 505, Tax Withholding and Estimated Tax.Note: If another person can claim you as a dependent on his or her tax return, you cannot claim exemption from withholding if your income exceeds $1,050 and includes more than $350 of unearned income (for example, interest and dividends).

Exceptions. An employee may be able to claim exemption from withholding even if the employee is a dependent, if the employee:• Is age 65 or older,

• Is blind, or

• Will claim adjustments to income; tax credits; or itemized deductions, on his or her tax return.

The exceptions do not apply to supplemental wages greater than $1,000,000.Basic instructions. If you are not exempt, complete the Personal Allowances Worksheet below. The worksheets on page 2 further adjust your withholding allowances based on itemized deductions, certain credits, adjustments to income, or two-earners/multiple jobs situations.

Complete all worksheets that apply. However, you may claim fewer (or zero) allowances. For regular wages, withholding must be based on allowances you claimed and may not be a flat amount or percentage of wages.Head of household. Generally, you can claim head of household filing status on your tax return only if you are unmarried and pay more than 50% of the costs of keeping up a home for yourself and your dependent(s) or other qualifying individuals. See Pub. 501, Exemptions, Standard Deduction, and Filing Information, for information.Tax credits. You can take projected tax credits into account in figuring your allowable number of withholding allowances. Credits for child or dependent care expenses and the child tax credit may be claimed using the Personal Allowances Worksheet below. See Pub. 505 for information on converting your other credits into withholding allowances.

Nonwage income. If you have a large amount of nonwage income, such as interest or dividends, consider making estimated tax payments using Form 1040-ES, Estimated Tax for Individuals. Otherwise, you may owe additional tax. If you have pension or annuity income, see Pub. 505 to find out if you should adjust your withholding on Form W-4 or W-4P.Two earners or multiple jobs. If you have a working spouse or more than one job, figure the total number of allowances you are entitled to claim on all jobs using worksheets from only one Form W-4. Your withholding usually will be most accurate when all allowances are claimed on the Form W-4 for the highest paying job and zero allowances are claimed on the others. See Pub. 505 for details.Nonresident alien. If you are a nonresident alien, see Notice 1392, Supplemental Form W-4 Instructions for Nonresident Aliens, before completing this form.Check your withholding. After your Form W-4 takes effect, use Pub. 505 to see how the amount you are having withheld compares to your projected total tax for 2016. See Pub. 505, especially if your earnings exceed $130,000 (Single) or $180,000 (Married).Future developments. Information about any future developments affecting Form W-4 (such as legislation enacted after we release it) will be posted at www.irs.gov/w4.

Personal Allowances Worksheet (Keep for your records.)A Enter “1” for yourself if no one else can claim you as a dependent . . . . . . . . . . . . . . . . . . A

B Enter “1” if: { • You are single and have only one job; or• You are married, have only one job, and your spouse does not work; or . . .• Your wages from a second job or your spouse’s wages (or the total of both) are $1,500 or less.

} B

C Enter “1” for your spouse. But, you may choose to enter “-0-” if you are married and have either a working spouse or more than one job. (Entering “-0-” may help you avoid having too little tax withheld.) . . . . . . . . . . . . . . C

D Enter number of dependents (other than your spouse or yourself) you will claim on your tax return . . . . . . . . DE Enter “1” if you will file as head of household on your tax return (see conditions under Head of household above) . . EF Enter “1” if you have at least $2,000 of child or dependent care expenses for which you plan to claim a credit . . . F

(Note: Do not include child support payments. See Pub. 503, Child and Dependent Care Expenses, for details.) G Child Tax Credit (including additional child tax credit). See Pub. 972, Child Tax Credit, for more information.

• If your total income will be less than $70,000 ($100,000 if married), enter “2” for each eligible child; then less “1” if you have two to four eligible children or less “2” if you have five or more eligible children. • If your total income will be between $70,000 and $84,000 ($100,000 and $119,000 if married), enter “1” for each eligible child . . G

H Add lines A through G and enter total here. (Note: This may be different from the number of exemptions you claim on your tax return.) H

For accuracy, complete all worksheets that apply. { • If you plan to itemize or claim adjustments to income and want to reduce your withholding, see the Deductions

and Adjustments Worksheet on page 2. • If you are single and have more than one job or are married and you and your spouse both work and the combined earnings from all jobs exceed $50,000 ($20,000 if married), see the Two-Earners/Multiple Jobs Worksheet on page 2 to avoid having too little tax withheld.• If neither of the above situations applies, stop here and enter the number from line H on line 5 of Form W-4 below.

Separate here and give Form W-4 to your employer. Keep the top part for your records.

Form W-4Department of the Treasury Internal Revenue Service

Employee's Withholding Allowance Certificate Whether you are entitled to claim a certain number of allowances or exemption from withholding is

subject to review by the IRS. Your employer may be required to send a copy of this form to the IRS.

OMB No. 1545-0074

20161 Your first name and middle initial Last name

Home address (number and street or rural route)

City or town, state, and ZIP code

2 Your social security number

3 Single Married Married, but withhold at higher Single rate.

Note: If married, but legally separated, or spouse is a nonresident alien, check the “Single” box.

4 If your last name differs from that shown on your social security card,

check here. You must call 1-800-772-1213 for a replacement card.

5 Total number of allowances you are claiming (from line H above or from the applicable worksheet on page 2) 56 Additional amount, if any, you want withheld from each paycheck . . . . . . . . . . . . . . 6 $7 I claim exemption from withholding for 2016, and I certify that I meet both of the following conditions for exemption.

• Last year I had a right to a refund of all federal income tax withheld because I had no tax liability, and• This year I expect a refund of all federal income tax withheld because I expect to have no tax liability.If you meet both conditions, write “Exempt” here . . . . . . . . . . . . . . . 7

Under penalties of perjury, I declare that I have examined this certificate and, to the best of my knowledge and belief, it is true, correct, and complete.

Employee’s signature (This form is not valid unless you sign it.) Date

8 Employer’s name and address (Employer: Complete lines 8 and 10 only if sending to the IRS.) 9 Office code (optional) 10 Employer identification number (EIN)

For Privacy Act and Paperwork Reduction Act Notice, see page 2. Cat. No. 10220Q Form W-4 (2016)

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W4

Form W-4 (2016) Page 2 Deductions and Adjustments Worksheet

Note: Use this worksheet only if you plan to itemize deductions or claim certain credits or adjustments to income.1 Enter an estimate of your 2016 itemized deductions. These include qualifying home mortgage interest, charitable contributions, state

and local taxes, medical expenses in excess of 10% (7.5% if either you or your spouse was born before January 2, 1952) of your income, and miscellaneous deductions. For 2016, you may have to reduce your itemized deductions if your income is over $311,300 and you are married filing jointly or are a qualifying widow(er); $285,350 if you are head of household; $259,400 if you are single and not head of household or a qualifying widow(er); or $155,650 if you are married filing separately. See Pub. 505 for details . . . 1 $

2 Enter: { $12,600 if married filing jointly or qualifying widow(er)$9,300 if head of household . . . . . . . . . . .$6,300 if single or married filing separately

} 2 $

3 Subtract line 2 from line 1. If zero or less, enter “-0-” . . . . . . . . . . . . . . . . 3 $4 Enter an estimate of your 2016 adjustments to income and any additional standard deduction (see Pub. 505) 4 $5 Add lines 3 and 4 and enter the total. (Include any amount for credits from the Converting Credits to

Withholding Allowances for 2016 Form W-4 worksheet in Pub. 505.) . . . . . . . . . . . . 5 $6 Enter an estimate of your 2016 nonwage income (such as dividends or interest) . . . . . . . . 6 $7 Subtract line 6 from line 5. If zero or less, enter “-0-” . . . . . . . . . . . . . . . . 7 $8 Divide the amount on line 7 by $4,050 and enter the result here. Drop any fraction . . . . . . . 89 Enter the number from the Personal Allowances Worksheet, line H, page 1 . . . . . . . . . 9

10 Add lines 8 and 9 and enter the total here. If you plan to use the Two-Earners/Multiple Jobs Worksheet, also enter this total on line 1 below. Otherwise, stop here and enter this total on Form W-4, line 5, page 1 10

Two-Earners/Multiple Jobs Worksheet (See Two earners or multiple jobs on page 1.)Note: Use this worksheet only if the instructions under line H on page 1 direct you here.1 Enter the number from line H, page 1 (or from line 10 above if you used the Deductions and Adjustments Worksheet) 12 Find the number in Table 1 below that applies to the LOWEST paying job and enter it here. However, if

you are married filing jointly and wages from the highest paying job are $65,000 or less, do not enter more than “3” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3 If line 1 is more than or equal to line 2, subtract line 2 from line 1. Enter the result here (if zero, enter “-0-”) and on Form W-4, line 5, page 1. Do not use the rest of this worksheet . . . . . . . . . 3

Note: If line 1 is less than line 2, enter “-0-” on Form W-4, line 5, page 1. Complete lines 4 through 9 below to figure the additional withholding amount necessary to avoid a year-end tax bill.

4 Enter the number from line 2 of this worksheet . . . . . . . . . . 45 Enter the number from line 1 of this worksheet . . . . . . . . . . 56 Subtract line 5 from line 4 . . . . . . . . . . . . . . . . . . . . . . . . . 67 Find the amount in Table 2 below that applies to the HIGHEST paying job and enter it here . . . . 7 $8 Multiply line 7 by line 6 and enter the result here. This is the additional annual withholding needed . . 8 $9 Divide line 8 by the number of pay periods remaining in 2016. For example, divide by 25 if you are paid every two

weeks and you complete this form on a date in January when there are 25 pay periods remaining in 2016. Enter the result here and on Form W-4, line 6, page 1. This is the additional amount to be withheld from each paycheck 9 $

Table 1Married Filing Jointly

If wages from LOWEST paying job are—

Enter on line 2 above

$0 - $6,000 06,001 - 14,000 1

14,001 - 25,000 225,001 - 27,000 327,001 - 35,000 435,001 - 44,000 544,001 - 55,000 655,001 - 65,000 765,001 - 75,000 875,001 - 80,000 980,001 - 100,000 10

100,001 - 115,000 11115,001 - 130,000 12130,001 - 140,000 13140,001 - 150,000 14 150,001 and over 15

All Others

If wages from LOWEST paying job are—

Enter on line 2 above

$0 - $9,000 09,001 - 17,000 1

17,001 - 26,000 226,001 - 34,000 334,001 - 44,000 444,001 - 75,000 575,001 - 85,000 685,001 - 110,000 7

110,001 - 125,000 8125,001 - 140,000 9140,001 and over 10

Table 2Married Filing Jointly

If wages from HIGHEST paying job are—

Enter on line 7 above

$0 - $75,000 $61075,001 - 135,000 1,010

135,001 - 205,000 1,130205,001 - 360,000 1,340360,001 - 405,000 1,420405,001 and over 1,600

All Others

If wages from HIGHEST paying job are—

Enter on line 7 above

$0 - $38,000 $61038,001 - 85,000 1,01085,001 - 185,000 1,130

185,001 - 400,000 1,340400,001 and over 1,600

Privacy Act and Paperwork Reduction Act Notice. We ask for the information on this form to carry out the Internal Revenue laws of the United States. Internal Revenue Code sections 3402(f)(2) and 6109 and their regulations require you to provide this information; your employer uses it to determine your federal income tax withholding. Failure to provide a properly completed form will result in your being treated as a single person who claims no withholding allowances; providing fraudulent information may subject you to penalties. Routine uses of this information include giving it to the Department of Justice for civil and criminal litigation; to cities, states, the District of Columbia, and U.S. commonwealths and possessions for use in administering their tax laws; and to the Department of Health and Human Services for use in the National Directory of New Hires. We may also disclose this information to other countries under a tax treaty, to federal and state agencies to enforce federal nontax criminal laws, or to federal law enforcement and intelligence agencies to combat terrorism.

You are not required to provide the information requested on a form that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Books or records relating to a form or its instructions must be retained as long as their contents may become material in the administration of any Internal Revenue law. Generally, tax returns and return information are confidential, as required by Code section 6103.

The average time and expenses required to complete and file this form will vary depending on individual circumstances. For estimated averages, see the instructions for your income tax return.

If you have suggestions for making this form simpler, we would be happy to hear from you. See the instructions for your income tax return.

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M4

THE COMMONWEALTH OF MASSACHUSETTS, DEPARTMENT OF REVENUE

IF YOU CLAIM THE SAME NUMBER OF EXEMPTIONS FOR MASSACHUSETTS AND U.S. INCOME TAXES, COMPLETE U.S. FORM W-4 ONLY.

A. Number. If you claim more than the correct number of exemptions, civiland criminal penalties may be imposed. You may claim a smaller number ofexemptions. If you do not file a certificate, your employer must withhold on thebasis of no exemptions.

If you expect to owe more income tax than will be withheld, you may eitherclaim a smaller number of exemptions or enter into an agreement with youremployer to have additional amounts withheld.

You should claim the total number of exemptions to which you are entitled toprevent excessive overwithholding, unless you have a significant amount ofother income.

If you work for more than one employer at the same time, you mustnot claim any exemptions with employers other than your principalemployer.

If you are married and if your spouse is subject to withholding, each mayclaim a personal exemption.

B. Changes. You may file a new certificate at any time if the number of ex-emptions increases. You must file a new certificate within 10 days if the num-ber of exemptions previously claimed by you decreases. For example, ifduring the year your dependent son’s income indicates that you will not pro-vide over half of his support for the year, you must file a new certificate.

C. Spouse. If your spouse is not working or if she or he is working but notclaiming the personal exemption or the age 65 or over exemption, generallyyou may claim those exemptions in line 2. However, if you are planning to fileseparate annual tax returns, you should not claim withholding exemptions foryour spouse or for any dependents that will not be claimed on your annual taxreturn.

If claiming a wife or husband, write “4” in line 2. Using “4” is the withholdingsystem adjustment for the $4,400 exemption for a spouse.

D. Dependent(s). You may claim an exemption in line 3 for each individualwho qualifies as a dependent under the Federal Income Tax Law. In addition,if one or more of your dependents will be under age 12 at year end, add “1” toyour dependents total for line 3.

You are not allowed to claim “federal withholding deductions and ad-justments” under the Massachusetts withholding system.

If you have income not subject to withholding, you are urged to haveadditional amounts withheld to cover your tax liability on such income.See line 5.

MASSACHUSETTS EMPLOYEE’S WITHHOLDING EXEMPTION CERTIFICATE Rev. 1/08

Print full name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Social Security no. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Print home address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . City. . . . . . . . . . . . . . . . . . . . . . . State . . . . . . . . . . . . . . . Zip . . . . . . . . . . . . . . . .

FORMM-4

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Employee:File this form or Form W-4 withyour employer. Otherwise,Massachusetts Income Taxeswill be withheld from yourwages without exemptions.

Employer:Keep this certificate with yourrecords. If the employee isbelieved to have claimedexcessive exemptions, theMassachusetts Departmentof Revenue should be soadvised.

HOW TO CLAIM YOUR WITHHOLDING EXEMPTIONS1. Your personal exemption. Write the figure “1.” If you are age 65 or over or will be before next year, write “2” . . . . . . . . . . . . . . . . .

2. If married and if exemption for spouse is allowed, write the figure “4.” If your spouse is age 65 or over or will

be before next year and if otherwise qualified, write “5.” See Instruction C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3. Write the number of your qualified dependents. See Instruction D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4. Add the number of exemptions which you have claimed above and write the total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5. Additional withholding per pay period under agreement with employer $ ______________________

A. Check if you will file as head of household on your tax return.

B. Check if you are blind. C. Check if spouse is blind and not subject to withholding.

D. Check if you are a full-time student engaged in seasonal, part-time or temporary employment whose estimated annual incomewill not exceed $8,000.

EMPLOYER: DO NOT withhold if Box D is checked.

I certify that the number of withholding exemptions claimed on this certificate does not exceed the number to which I am entitled.

Date. . . . . . . . . . . . . . . . . . . . . . . . . . . Signed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

THIS FORM MAY BE REPRODUCED

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I9

Employment Eligibility Verification Department of Homeland Security

U.S. Citizenship and Immigration Services

USCIS Form I-9

OMB No. 1615-0047 Expires 03/31/2016

START HERE. Read instructions carefully before completing this form. The instructions must be available during completion of this form. ANTI-DISCRIMINATION NOTICE: It is illegal to discriminate against work-authorized individuals. Employers CANNOT specify which document(s) they will accept from an employee. The refusal to hire an individual because the documentation presented has a future expiration date may also constitute illegal discrimination.

Section 1. Employee Information and Attestation (Employees must complete and sign Section 1 of Form I-9 no later than the first day of employment, but not before accepting a job offer.)

Address (Street Number and Name)

E-mail Address Telephone NumberDate of Birth (mm/dd/yyyy)

Other Names Used (if any)

U.S. Social Security Number

Middle Initial

Apt. Number City or Town State Zip Code

I am aware that federal law provides for imprisonment and/or fines for false statements or use of false documents in connection with the completion of this form.I attest, under penalty of perjury, that I am (check one of the following):

An alien authorized to work until (expiration date, if applicable, mm/dd/yyyy)

Signature of Employee: Date (mm/dd/yyyy):

Date (mm/dd/yyyy):Signature of Preparer or Translator:

Address (Street Number and Name) City or Town Zip CodeState

A lawful permanent resident (Alien Registration Number/USCIS Number):

A citizen of the United States A noncitizen national of the United States (See instructions)

1. Alien Registration Number/USCIS Number:

For aliens authorized to work, provide your Alien Registration Number/USCIS Number OR Form I-94 Admission Number:

If you obtained your admission number from CBP in connection with your arrival in the United States, include the following:

2. Form I-94 Admission Number:

Country of Issuance:

Foreign Passport Number:

(See instructions)

Some aliens may write "N/A" on the Foreign Passport Number and Country of Issuance fields. (See instructions)

First Name (Given Name)Last Name (Family Name)

- -

. Some aliens may write "N/A" in this field.

Page 7 of 9Form I-9 03/08/13 N

Employer Completes Next Page

I attest, under penalty of perjury, that I have assisted in the completion of this form and that to the best of my knowledge the information is true and correct.

Preparer and/or Translator Certification (To be completed and signed if Section 1 is prepared by a person other than the employee.)

OR

First Name (Given Name)Last Name (Family Name)

3-D Barcode Do Not Write in This Space

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I9

Page 8 of 9Form I-9 03/08/13 N

Employee Last Name, First Name and Middle Initial from Section 1:

Section 2. Employer or Authorized Representative Review and Verification(Employers or their authorized representative must complete and sign Section 2 within 3 business days of the employee's first day of employment. You must physically examine one document from List A OR examine a combination of one document from List B and one document from List C as listed on the "Lists of Acceptable Documents" on the next page of this form. For each document you review, record the following information: document title, issuing authority, document number, and expiration date, if any.)

CertificationI attest, under penalty of perjury, that (1) I have examined the document(s) presented by the above-named employee, (2) the above-listed document(s) appear to be genuine and to relate to the employee named, and (3) to the best of my knowledge the employee is authorized to work in the United States.The employee's first day of employment (mm/dd/yyyy): (See instructions for exemptions.)

Date (mm/dd/yyyy)Signature of Employer or Authorized Representative Title of Employer or Authorized Representative

Employer's Business or Organization Address (Street Number and Name)

Last Name (Family Name) Employer's Business or Organization NameFirst Name (Given Name)

City or Town Zip CodeState

Section 3. Reverification and Rehires (To be completed and signed by employer or authorized representative.)A. New Name (if applicable)

C. If employee's previous grant of employment authorization has expired, provide the information for the document from List A or List C the employee presented that establishes current employment authorization in the space provided below.

B. Date of Rehire (if applicable) (mm/dd/yyyy):

Document Title: Document Number: Expiration Date (if any)(mm/dd/yyyy):

Signature of Employer or Authorized Representative: Date (mm/dd/yyyy):

I attest, under penalty of perjury, that to the best of my knowledge, this employee is authorized to work in the United States, and if the employee presented document(s), the document(s) I have examined appear to be genuine and to relate to the individual.

Middle InitialFirst Name (Given Name)Last Name (Family Name)

Issuing Authority: Issuing Authority:

Document Number:

Document Title:Document Title:

Document Number:

Issuing Authority:

List A OR ANDList B List C

Document Number:

Document Title:

Expiration Date (if any)(mm/dd/yyyy):

Document Title:

Issuing Authority:

Expiration Date (if any)(mm/dd/yyyy):

Document Title:

Issuing Authority:

Expiration Date (if any)(mm/dd/yyyy):

Expiration Date (if any)(mm/dd/yyyy): Expiration Date (if any)(mm/dd/yyyy):

Identity and Employment Authorization Identity Employment Authorization

Document Number:

Document Number:

Print Name of Employer or Authorized Representative:

3-D Barcode Do Not Write in This Space

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For persons under age 18 who

are unable to present a

document listed above:

LISTS OF ACCEPTABLE DOCUMENTS

LIST A LIST B LIST C

2. Permanent Resident Card or Alien

Registration Receipt Card (Form

I-551)

8. Employment authorization

document issued by the

Department of Homeland Security

1. Driver's license or ID card issued by

a State or outlying possession of the

United States provided it contains a

photograph or information such as

name, date of birth, gender, height,

eye color, and address

1. Social Security Account Number

card other than one that specifies

on the face that the issuance of the

card does not authorize

employment in the United States

9. Driver's license issued by a Canadian

government authority

1. U.S. Passport or U.S. Passport Card

2. Certification of Birth Abroad

issued by the Department of State

(Form FS-545)3. Foreign passport that contains a

temporary I-551 stamp or temporary

I-551 printed notation on a machine-

readable immigrant visa

4. Employment Authorization Document

that contains a photograph (Form

I-766)

3. Certification of Report of Birth

issued by the Department of State

(Form DS-1350)3. School ID card with a photograph

5. In the case of a nonimmigrant alien

authorized to work for a specific

employer incident to status, a foreign

passport with Form I-94 or Form

I-94A bearing the same name as the

passport and containing an

endorsement of the alien's

nonimmigrant status, as long as the

period of endorsement has not yet

expired and the proposed

employment is not in conflict with

any restrictions or limitations

identified on the form

6. Military dependent's ID card

4. Original or certified copy of birth

certificate issued by a State,

county, municipal authority, or

territory of the United States

bearing an official seal

7. U.S. Coast Guard Merchant Mariner

Card5. Native American tribal document

8. Native American tribal document

7. Identification Card for Use of

Resident Citizen in the United

States (Form I-179)

10. School record or report card

11. Clinic, doctor, or hospital record

12. Day-care or nursery school record

Illustrations of many of these documents appear in Part 8 of the Handbook for Employers (M-274)

2. ID card issued by federal, state or

local government agencies or

entities, provided it contains a

photograph or information such as

name, date of birth, gender, height,

eye color, and address

4. Voter's registration card

5. U.S. Military card or draft record

Documents that Establish Both

Identity and Employment

Authorization

Documents that Establish

Identity

Documents that Establish

Employment Authorization

OR AND

All documents must be unexpired

6. Passport from the Federated States of

Micronesia (FSM) or the Republic of

the Marshall Islands (RMI) with

Form I-94 or Form I-94A indicating

nonimmigrant admission under the

Compact of Free Association

Between the United States and the

FSM or RMI

6. U.S. Citizen ID Card (Form I-197)

Form I-9 (Rev. 08/07/09) Y Page 5

I9

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8850

Form 8850(Rev. January 2012)

Department of the Treasury Internal Revenue Service

Pre-Screening Notice and Certification Request for the Work Opportunity Credit

See separate instructions.

OMB No. 1545-1500

Job applicant: Fill in the lines below and check any boxes that apply. Complete only this side.

Your name Social security number

Street address where you live

City or town, state, and ZIP code

County Telephone number

If you are under age 40, enter your date of birth (month, day, year)

1 Check here if you received a conditional certification from the state workforce agency (SWA) or a participating local agencyfor the work opportunity credit.

2 Check here if any of the following statements apply to you.• I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9

months during the past 18 months.• I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food

stamps) for at least a 3-month period during the past 15 months.

• I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veterans Affairs.

• I am at least age 18 but not age 40 or older and I am a member of a family that:a Received SNAP benefits (food stamps) for the past 6 months, orb Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them.

• During the past year, I was convicted of a felony or released from prison for a felony.• I received supplemental security income (SSI) benefits for any month ending during the past 60 days.• I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the

past year.

3 Check here if you are a veteran and you were unemployed for a period or periods totaling at least 6 months during the past year.

4 Check here if you are a veteran entitled to compensation for a service-connected disability and you were discharged or released from active duty in the U.S. Armed Forces during the past year.

5 Check here if you are a veteran entitled to compensation for a service-connected disability and you were unemployed for a period or periods totaling at least 6 months during the past year.

6 Check here if you are a member of a family that:• Received TANF payments for at least the past 18 months, or• Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest 18-month period beginning

after August 5, 1997, ended during the past 2 years, or• Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time

those payments could be made.

Signature—All Applicants Must SignUnder penalties of perjury, I declare that I gave the above information to the employer on or before the day I was offered a job, and it is, to the best of my knowledge, true, correct, and complete.

Job applicant’s signature DateFor Privacy Act and Paperwork Reduction Act Notice, see page 2. Cat. No. 22851L Form 8850 (Rev. 1-2012)

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8850

Form 8850 (Rev. 1-2013) Page 2

For Employer’s Use Only

Employer’s name Telephone no. EIN

Street address

City or town, state, and ZIP code

Person to contact, if different from above Telephone no.

Street address

City or town, state, and ZIP code

If, based on the individual’s age and home address, he or she is a member of group 4 or 6 (as described under Members of Targeted Groups in the separate instructions), enter that group number (4 or 6) . . . . . . . . . . . . . .

Date applicant:

Gave information

Was offered job

Was hired

Started job

Under penalties of perjury, I declare that the applicant provided the information on this form on or before the day a job was offered to the applicant and that the information I have furnished is, to the best of my knowledge, true, correct, and complete. Based on the information the job applicant furnished on page 1, I believe the individual is a member of a targeted group. I hereby request a certification that the individual is a member of a targeted group.

Employer’s signature Title Date

Privacy Act and Paperwork Reduction Act NoticeSection references are to the Internal Revenue Code.

Section 51(d)(13) permits a prospective employer to request the applicant to complete this form and give it to the prospective employer. The information will be used by the employer to complete the employer’s federal tax return. Completion of this form is voluntary and may assist members of targeted groups in securing employment. Routine uses of this form include giving it to the state workforce agency (SWA), which will contact appropriate sources to confirm that the applicant is a member of a targeted group. This form may also be given to the Internal Revenue Service for administration of the Internal Revenue laws, to the Department of Justice for civil and

criminal litigation, to the Department of Labor for oversight of the certifications performed by the SWA, and to cities, states, and the District of Columbia for use in administering their tax laws. We may also disclose this information to other countries under a tax treaty, to federal and state agencies to enforce federal nontax criminal laws, or to federal law enforcement and intelligence agencies to combat terrorism.

You are not required to provide the information requested on a form that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Books or records relating to a form or its instructions must be retained as long as their contents may become material in the administration of any Internal Revenue law. Generally, tax returns and return information are confidential, as required by section 6103.

The time needed to complete and file this form will vary depending on individual circumstances. The estimated average time is:

Recordkeeping . . 6 hr., 27 min.

Learning about the law or the form . . . . . . . 30 min.

Preparing and sending this form to the SWA . . . . . . . 37 min.

If you have comments concerning the accuracy of these time estimates or suggestions for making this form simpler, we would be happy to hear from you. You can write to the Internal Revenue Service, Tax Products Coordinating Committee, SE:W:CAR:MP:T:M:S, 1111 Constitution Ave. NW, IR-6526, Washington, DC 20224.

Do not send this form to this address. Instead, see When and Where To File in the separate instructions.

Form 8850 (Rev. 1-2013)

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SICKNESS AGREEMENT

Preventing Transmission of Diseases through Food by Infected Food Employees with Emphasis on illness due

to Salmonella Typhi, Shigella spp., Escherichia coli 0157:H7, and Hepatitis A Virus The purpose of this agreement is to ensure that Food Employees notify the Person in Charge when they experience any of the conditions listed so that the Person in Charge can take appropriate steps to preclude the transmission of foodbome illness. I AGREE TO REPORT TO THE PERSON IN CHARGE: FUTURE SYMPTOMS and PUSTULAR LESIONS: 1. Diarrhea 2. Fever 3. Vomiting 4. Jaundice 5. Sore throat with fever 6. Lesions containing pus on the hand, wrist, or an exposed body part (Such as boils and infected wounds, however small) FUTURE MEDICAL DIAGNOSIS Whenever diagnosed as being ill with typhoid fever (Salmonella Typhi), shigellosis (Shigella spp.), Escherichia coli 0157:H7 infection (E. coli 0157:H7), or hepatitis A (hepatitis A virus. Entamoeba histolytica, Campylobactor spp., Vibroa Cholera spp., Cryptosporidium parvum, Giardia lamblia, Hemolytic Uremic Syndrom, Salmonellia spp (non-typhil), Yersinia enterocolitica, or cyclospora cayentanensis. FUTURE HIGH-RISK CONDITIONS: 1. Exposure to or suspicion of causing any confirmed outbreak of typhoid fever, shigellosis, E. coli 0157:H7 infection, or hepatitis A 2. A household member diagnosed with typhoid fever, shigellosis, illness due to E. coli 0157:H7, or hepatitis A 3. A household member attending or working in a setting experiencing a confirmed outbreak of typhoid fever, shigellosis, E. coli 0157:H7 infection, or hepatitis A I have read (or had explained to me) and understand the requirements concerning my responsibilities under the Food Code and this agreement to comply with the reporting requirements specified above involving symptoms, diagnoses, and high-risk conditions specified. I also understand that should I experience one of the above symptoms or high risk conditions, or should I be diagnosed with one of the above illnesses, I may be asked to change my job or to stop working all together until such symptoms or illnesses have resolved. I will abide by all Clover requirements concerning food safety and hygienic practices outlined in the latest version of the Clover handbook and training materials. I understand that failure to comply with the terms of this agreement could lead to action by the food establishment or the food regulatory authority that may jeopardize my employment and may involve legal action against me. Applicant or Food Employee Name (please print) : __________________________________________ Signature of Applicant or Food Employee ___________________________ DATE _________ Signature of Manager ____________________________________________DATE __________

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BENEFIT WAIVER

MEDICAL BENEFITS

2016 Medical Coverage Election & Contribution Form

Employee Election/Payroll Deduction Authorization Form For Medical Coverage Plan Year: January 1, 2016 through December 31, 2016

Employee Name:

Social Security Number:

l. MEDICAL INSURANCE: Based on 26 contributions per year

Mark (ü) your selected option indicating whether you want Individual, Employee + Spouse, Employee + Child(ren) or Family coverage for your per pay period pre-tax contribution*.

Per Pay Period Premium Contribution Schedule

Harvard Pilgrim Health Care – Best Buy HMO $2,000 Deductible Plan Selection Coverage Level Your Cost Company Cost

¨ Option A Individual $99.61 $99.61 ¨ Option B Employee + Spouse $266.96 $131.49 ¨ Option C Employee + Child(ren) $246.93 $121.62 ¨ Option D Family $394.06 $198.72

Per Pay Period Premium Contribution Schedule

Harvard Pilgrim Health Care – Best Buy PPO $2,000 Deductible w/ Coinsurance Plan Selection Coverage Level Your Cost Company Cost

¨ Option A Individual $103.06 $103.06 ¨ Option B Employee + Spouse $276.20 $136.04 ¨ Option C Employee + Child(ren) $255.49 $125.84 ¨ Option D Family $381.85 $205.61

¨ Option E: I decline coverage. Please note: if you are declining enrollment for yourself or your dependents (including

your spouse), you will not be eligible to enroll until the next open enrollment period, January 1, 2017, unless you have a “qualifying event”, such as, if you are declining because of other health insurance coverage, you may in the future be able to enroll yourself or your dependents in this plan, provided that you request enrollment within 30 days after your other coverage ends. In addition, if you have a new dependent as a result of marriage, birth, adoption, or placement for adoption, you may be able to enroll yourself and your dependents, provided that you request enrollment within 30 days after the marriage, birth, adoption, or placement for adoption.

My coverage is with _____________________________________________________

*By signing this enrollment form, I have either declined coverage or have authorized Clover Food Lab to deduct the amount checked from my pay on a pre-tax basis for 26 contributions during the plan year as soon as I become benefit eligible. I understand I become benefit eligible after I have worked full time (a minimum of 30 hours/week) for 90 working days. I understand I may not change my election during the Plan Year unless I experience an approved Family or Employment Status change. Employee Signature: _________________________________________________ Date: ___________________