Mark HeaddVoxeo Labs

@mheaddblog.tropo.com

Got one of these?

Ye Olde PBX / IVR Server

Moving to the Cloud

All aspects of communication apps are becoming cloud based.

say('Hello, world!');

Can you hear me now?

Holding it together

Cloud components connected by Internet standards like HTTP and SIP.

What does it mean?

Portability. Security. SIP integration. Multi-channel support. Speech

recognition.