CloudBacko Pro: Backup Office 365 Exchange Online Emails

CloudBacko Pro Office 365 Mailbox Backup to cloud / local destinations

Last update: February 21, 2017

| Backup everything to cloud / local storage


Step 1. Configure your Office 365 administrator settings


Step 1: Configure your Office 365 administrator settings

• As an administrator of your company’s Office 365 account, you are able to view, select and backup all the Office 365 mailboxes under your company, including Resources Mailboxes, with CloudBacko Pro.

• For each mailbox you want to backup, you need to purchase a Office 365 Mailbox module.

• Before configuring Office 365 Mailbox backup set in your CloudBacko Pro software, you need to configure your Office 365 administrator account’s settings first.


• Before the Office 365 account administrator or other account user can create any backup set, the administrator has to grant permission to the account(s) which are going to create backup set.

1.1. Granting permission to accounts for creating backup set



• Open https://outlook.office365.com/ecp

• Login to the Exchange admin center as an account administrator.


https://outlook.office365.com/ecp

https://outlook.office365.com/ecp


• Select the permissions menu on the left, then double click on Discovery Management on the right.



• You can now add users to this group. Click the + icon under the Members section.



• Look up the user name(s) you would like to add permission, then click add > OK to add the corresponding user(s).

• Click Save to confirm and exit the setting.



• This permission allows users added under the Members section of the Discovery Management (refer to the previous section for setup) to back up and/or restore mailbox item(s) not only for their own account, but also the accounts of other users added under the same Members section. To grant permission for this feature, you have to add the Application Impersonation role by following the steps below.

1.2. Granting Permission for Application Impersonation



• When logged in to the Exchange admin center as an account administrator, select the permissions menu on the left, then double click on Discovery Management on the right.



• Click the + icon under the Role section.



• Select the ApplicationImpersonation item, then click the add button to add. Click OK to confirm.


• Click Save to confirm and exit the setting.


• Done! You have configured your Office 365 administrator settings successfully.



Step 2. Configure your Office 365 Mailbox backup set

and fire a backup


To configure your Office 365 Mailbox backup set, click this button.

Step 2: Configure your Office 365 backup set and fire a backup


Click this “Add” button to open a backup set creation wizard, which will guide you through all the essential settings for creating a backup set.



Select Office 365 Exchange Online Backup



Enter the Office 365 administrator’s Username and Password. Then, click the “Test” button to test the connection to the Office 365 account.



If successful, click “Next”.



Select the mailboxes that you want to backup.



You can also select individual mailbox items of a particular user to backup. Select “Show mails” if you want to select individual mails to backup.



After selected the mailboxes / items to backup, you can setup the scheduled backup here. Turn “On” the scheduled backup feature if you want CloudBacko to backup the selected mailboxes / items automatically.



Enable the scheduled backup feature, and then click “Add” button to create a schedule.



For mission critical data, a daily backup is necessary. Simply define the starting time of this daily backup here. “Run Retention Policy after backup” is an option to clean up the backup data that are out of the retention period from the backup destination.



Your first Daily schedule is created here. You can create another Weekly schedule by clicking the “Add” button.



Choose the type of this schedule as Weekly.



Select the day(s) within a week that you want to run this scheduled backup, set the start time, when to stop this backup, and when to Run Retention Policy after backup.



Now, you have created 2 backup schedules. There are other types of schedules that you can create, e.g. Monthly, Yearly, and Custom. You can also add more Daily or Weekly schedules if needed.



Now, click the “Add” button to add a new storage destination or destination pool. Destination pool is mainly for pooling multiple free storage accounts (e.g. Google Drive, Microsoft OneDrive, Amazon Cloud Drive, etc.) as a one big free cloud storage for backing up data to cloud.



You can create a Local destination first.



Select a local / mapped network drive and folder as the backup destination.



The local destination has been created. You can backup to multiple destinations to minimize the risk of data loss. Now, let’s add another cloud storage by clicking the “Add” button.



Let’s add Google Drive as the second backup destination. After selecting Google Drive from the dropdown list, click the “Test” button.



This screen will be shown, together with a web browser window.



In the web browser window brought up by CloudBacko, login to your Google Account.



Click the “Allow” button to allow CloudBacko software connect to your Google Account.



Highlight and copy the code by pressing [Ctrl] + [C] on your keyboard.



Paste the code here by pressing [Ctrl] + [V] on your keyboard. Then, click [OK] to proceed.



Done. CloudBacko can successfully connect to the Google Drive account.



Now, we have 2 destinations, Local and Google Drive.



You can select whether to trigger the scheduled backup to these 2 destinations “Sequentially” or “Concurrently”.

For Sequential backup mode, you can change the order of destinations by selecting a destination and then click these Up / Down buttons.



Here, you can define the encryption setting. The encryption is enabled by default. If you are backing up data to the cloud, please keep the encryption enabled.

There are two encryption types you can choose. “Default” means the software will randomly generate a 256-bit full length encryption key for this backup set.



For “Custom” encryption type, you can choose to set your own encryption key, as well as other related settings by yourself.



If you have chosen to use “Default” encryption type, CloudBacko will prompt you to save your encryption key generated by the software. To view the encryption key, click “Unmask encryption key”.



The encryption key will be displayed to you. You can click “Copy to clipboard”.



Paste your encryption key into a text editor and save it securely, and ideally outside your current computer. Then, click “Confirm” to proceed.



Your Office 365 Mailbox backup set is created. You can immediately fire a backup now.



After the backup to a destination has been completed, you can click this report icon to read the backup report.



Step 3. Restore backed up emails to a user’s mailbox


• In case one of your users accidentally deleted some mails from his/her Office 365 mailbox, as an administrator, you can help them restore the backed up emails back to his/her Office 365 mailbox.

Step 3: Restore backed up emails to a user’s mailbox



First of all, let’s login to a user’s Office 365 mailbox



Here are the mails in this user account



Let’s delete these 2 emails, assuming the user deleted them by mistake.



Those 2 emails are gone.



Now, let’s restore the backed up emails to that user’s Inbox. Click “Restore”.



Select your Office 365 Mailbox backup set.



Select a destination from which to restore the backed up emails.



Select the corresponding user, Inbox, and the deleted mails.



Set a temporary directory for the software to do some temporary works.



Wait for the restore to complete.



After restore is completed, go back to check the user’s Office 365 inbox. The 2 deleted emails have been restored back to the inbox


Thank you!

CloudBacko Pro: Backup Office 365 Exchange Online Emails

Software

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