Cloud Integration: Oracle EBS and Salesforce.com
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Transcript of Cloud Integration: Oracle EBS and Salesforce.com
Customer Webinar:Rapid Integration for Salesforce and Oracle
Darren Cunningham, Informatica CloudLien Q Chen, RAE Systems
Mark Murray, Informatica Cloud
Twitter: @infacloud
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How Many Systems Are You Integrating Today?
Nothing Yet… 1-3 Databases 1 ERP Multiple Systems/MDM
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Today’s Agenda
• The Benefits of Cloud Integration
• RAE Systems Case study: Salesforce and Oracle EBS
• Informatica Cloud Overview
• Discussion and Next Steps
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All parts of IT Moving to CloudThe rise of the Hybrid IT organization
YourNewHybridITOrg
SaaS PaaS IaaS
YourCompany
Mainframe
CustomApplication
CustomApplication
CustomApplication
CustomApplication
CustomApplication
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All parts of IT Moving to CloudThe rise of the Hybrid IT organization
YourNewHybridITOrg
SaaS PaaS IaaS
YourCompany
Mainframe
CustomApplication
CustomApplication
CustomApplication
CustomApplication
CustomApplication
“We used to have the luxury of thinking about our four walls.”
Norm Fjeldheim, SVP and CIO, Qualcomm
WSJ On-line: 25 April 2011, “The View from the CIO’s Office”
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2011: What We Hear Every Day from IT….
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The Benefits of Cloud Integration
Greater Adoption
More Business Value
Stronger Connection
Greater IT/Business Alignment
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Primary Cloud Integration Use Cases:
Your Company
Migrate Sync Monitor ReplicateValidate
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Typical Salesforce Integration Scenarios
CustomerMaster
ProductMaster
Order History
Opportunity to
Order
• Other data management requirements include:• Data replication, analytics/BI, data cleansing, etc.
You need to consider integration for what it is: the mother of all single points of failure.“
”David LinthicumAuthor, Cloud Computing and SOA Convergence in Your Enterprise
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Today’s Agenda
• The Benefits of Cloud Integration
• RAE Systems Case study: Salesforce and Oracle EBS
• Informatica Cloud Overview
• Discussion and Next Steps
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Case Study: RAE Systems
Lien Q. Chen
Director, Corporate IT
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History of RAE Systems
• Leading global provider of rapidly deployable, connected and intelligent gas, volatile organic compounds (VOCs) and radiation-detection systems
• RAE has been the product innovator of portable PIDs and is known as the “PID” & “Real-time Wireless Detection” company
• RAE Systems detectors are used in public events, oil & gas, industrial hygiene, civil defense, first responder/HazMat + disasters: 2010 Gulf oil spill + Japan disaster
• Established in 1991, used in more than 120 countries, 37 global patents on PID, Sensor, Multigas, Wireless technology
• Headquartered in San Jose, California
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Our Challenge
• It is imperative that we can respond quickly to requests for repair or replacement – imperative for worker and public safety
• We needed to create a fully automated order process to service orders quickly and in an efficient fashion
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Why Informatica Cloud?
• Evaluated three vendors, and chose Informatica Cloud for its ease of use and intuitive user interface
• Synchronize Salesforce CRM with Oracle EBS R-12 (accounts, pricing, products, quotes, S/O, Tracking#)
• Improve order accuracy through data cleansing
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Results
• Handled Gulf Oil Crisis requests efficiently to protect health of workers
• Service team now focuses on customer service rather than order-entry concerns
• Cloud integration eliminates dual data entry problems
• Orders captured and vital shipments delivered on time
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Gulf Oil Crisis Examples
Protect Cleanup Workers from Exposure to Toxic Oil Byproducts
Wildlife Monitoring
Monitoring Decontamination of People and Equipment
Area Monitoring of Shoreline
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Results
• Pricing, product & S/O updates from Oracle ERP flow into Salesforce CRM• Quotes based on status in Salesforce CRM flow into Oracle ERP for booking• Account information in Salesforce CRM map to Oracle ERP
• Pricing• Product• S/O and Tracking#
• Quotes• Account
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Results
• The RAE Systems US service order environment is now completely automated by Informatica Cloud, which was implemented in less than three months
• Informatica Cloud is slated to be extended to the RAE Systems European service operation
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Today’s Agenda
• The Benefits of Cloud Integration
• RAE Systems Case study: Salesforce and Oracle EBS
• Informatica Cloud Overview
• Discussion and Next Steps
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www.InformaticaCloud.com
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Informatica Cloud: True SaaS IntegrationMultitenant Cloud-based Service…
Your Company
2 1
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Your Company
SecureAgent
Informatica Cloud: True SaaS IntegrationMultitenant Cloud-based Service…
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#1 on AppExchange 3 yrs in a row#1 by customer count
#1 by data volumes
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Why Informatica Cloud?Over 1500 companies, over 20 billion transactions a month
FinancialServices
and Insurance
FinancialServices
and Insurance
BusinessServicesBusinessServices
Healthcareand LifeSciences
Healthcareand LifeSciences
ManufacturingManufacturingMedia &
EntertainmentMedia &
EntertainmentTele
CommunicationsTele
CommunicationsHigh
TechnologyHigh
Technology
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Demonstration: The 5 Minute Challenge
www.InformaticaCloud.com
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Today’s Agenda
• The Benefits of Cloud Integration
• RAE Systems Case study: Salesforce and Oracle EBS
• Informatica Cloud Overview
• Discussion and Next Steps
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Continuing to Innovate in the Cloud
Industry’s first true cloud-based integration service
Industry’s first usage-based integration service
Industry’s first mobile cloud integration service
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Don’t Wait to Integrate! www.InformaticaCloud.com
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Contacts
• Darren Cunningham, Informatica Cloud• [email protected]
• Mark Murray, Informatica Cloud• [email protected]
• Lien Q Chen, RAE Systems
www.InformaticaCloud.com
Twitter: @infacloud