Cloud Drop premier support datasheet
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Transcript of Cloud Drop premier support datasheet
Premier Support Includes
Customizations to meet unique business requirements
Additional and / or new user training Custom development and/or supporting your admins/developers
Phone Support
Pricing $95 per hour Terms
Hours are logged in a time-tracking portal to which you will be given access
We bill monthly for the actual hours spent on the support during that month
Payment terms are Net 7
Key Benefits
You will have the support team available over email, phone, web session, etc
Response time is within one business day or less depending on your time zone and when the ticket is logged
You can focus on your business and just rely on our premier support which improves your productivity
Enhance the functionality of Cloud Drop with custom development to add more value to your business
Contact Us
Email [email protected] Phone +1 (415) 729 1152 Web www.mansasys.com
Cloud Drop Premier Support
We always insure you get taken care of in the initial setup and onboarding process. In addition we are constantly working on new features and bug fixes. All other support services fall under Premier Support