Cloud Drop premier support datasheet

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description

Cloud Drop premier support means peace of mind. You can focus on your business and not worry about and advanced support you may need like additional training to your users, any customizations, custom development on top of Cloud Drop.

Transcript of Cloud Drop premier support datasheet

Page 1: Cloud Drop premier support datasheet

Premier Support Includes

Customizations to meet unique business requirements

Additional and / or new user training Custom development and/or supporting your admins/developers

Phone Support

Pricing $95 per hour Terms

Hours are logged in a time-tracking portal to which you will be given access

We bill monthly for the actual hours spent on the support during that month

Payment terms are Net 7

Key Benefits

You will have the support team available over email, phone, web session, etc

Response time is within one business day or less depending on your time zone and when the ticket is logged

You can focus on your business and just rely on our premier support which improves your productivity

Enhance the functionality of Cloud Drop with custom development to add more value to your business

Contact Us

Email [email protected] Phone +1 (415) 729 1152 Web www.mansasys.com

Cloud Drop Premier Support

We always insure you get taken care of in the initial setup and onboarding process. In addition we are constantly working on new features and bug fixes. All other support services fall under Premier Support