Cloud Computing voor de overheid – IBMs perspectief Erik ...Source: IBM Market Insights, Cloud...
Transcript of Cloud Computing voor de overheid – IBMs perspectief Erik ...Source: IBM Market Insights, Cloud...
© 2009 IBM Corporation
Cloud Computing voor de overheid – IBMs perspectief
Erik [email protected]
Digitaal Bestuur, Januari 2011
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Agenda
What is Cloud computing (IBM Perspective)Steps to the Cloud
– 6 steps in the transformation process
Cloud discussie in de overheid
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“Cloud” is a new consumption and delivery model inspired by consumerInternet services. Cloud enables:
Self-service
Sourcing options
Economies-of-scale
Cloud represents:
The industrialization of delivery for IT supported services
Multiple types of clouds will co-exist:
Private, Public, and Hybrid
Workload and / or Programming Model Specific
Cloud: Consumption and delivery models optimized by workload
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Cloud Computing – Industrializing IT
Cloud computing promisesvirtualized, and possibly centralized ICT facilities, run by specialized companies
Thus allowing for cheaper, more flexible, more reliable and more powerful computing resources
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Current cloud computing definitions
Cloud computing
Cloud computing is a pay-per-use model for enabling available, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.
NIST1
TermTerm DefinitionDefinition SourceSource
1. National Institute of Standards and Technologies; Draft NIST Working Definition of Cloud Computing, May 14, 2009 2. IBM MI and IPR definition bridge between Gartner and IDC, Aug 19, 2010
IaaS
The capability provided to the consumer is to rent processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly select networking components (e.g., firewalls, load balancers).
NIST1
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PaaS
The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created applications using programming languages and tools supported by the provider (e.g., java, python, .Net). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, or storage, but the consumer has control over the deployed applications and possibly application hosting environment configurations.
NIST1
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SaaS
The capability provided to the consumer is to use the provider's applications running on a cloud infrastructure and accessible from various client devices through a thin client interface such as a Web browser (e.g., web-based email). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration settings.
NIST1
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Business process services are any business process (horizontal or vertical) delivered through the Cloud service model (Multi-tenant, self-service provisioning, elastic scaling and usage metering or pricing) via the Internet with access via Web-centric interfaces and exploiting Web-oriented cloud architecture. The BPaaS provider is responsible for the related business function(s).
BPaaS
IBM2
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Cloud computing delivers IT and business benefits
AutomatedFaster cycle times
Lower operating expensesOptimized utilization
Improved complianceOptimized security
End user experience
StandardizedEasier access
Flexible pricingReuse and share
Easier to integrate
VirtualizedHigher utilization
Economy of scale benefits
Lower capital expense
Higher quality services
Doing more with less
Breakthrough agility and reducing risk
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For the transformation to the cloud, we see these strategic steps must be taken
Create IT Roadmap Establish Architecture Assess Workload
Determine Enterprise & Public Cloud Mix
Implement Cloud
Systems Storage
Network
ComputingInfrastructure
Platform & Applications
EmailBus
Apps
BPMSys
Mgmt
Info Mgmt
Web Svr
E-Mail, Collaboration
SoftwareDevelopment
Test and Pre-Production
DataIntensive
Processing
Database ERP
Enterprise
Private Public
Hybrid
Trad
IT
Capital
Private Cloud
Hybrid Cloud
Tim
e
TradIT
RentFinancial
Wo
rklo
ad
Cu
sto
mS
tan
dar
d
Service Definition
Tools
Service Publishing
Tools
ServiceFulfillment &Config Tools
ServiceReporting &
Analytics
ServicePlanning
RoleBasedAccess
OSS
BSS
Infrastructure
Platform
Software
End Users,
Operators
ServiceCatalog
OperationalConsole
Cloud Services
Cloud Platform
Define Business Value *
* Defining business value is constant attention point throughout all other steps
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Consolidate
Virtualize
Automate
OptimizeConsolidate servers, storage
Reduce footprints
Increase hardware utilization
Reduce software licensing costs
Standardize virtual images
Automate service management
Migrate applications
Optimize resourcesDynamically provision services
Deliver services based on business value
Centralize
Reduce data centersReduce costs
Step 1: IT Transformation Roadmap*
* These are typically the steps taken by an outsourcer during transformation/in-take
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Workloads may be at different levels of readiness for cloud
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There is a spectrum of deployment options for cloud computing
Private Public
Hybrid
IT capabilities are provided “as a service,” over an intranet, within the enterprise and behind the firewall
Internal and external service delivery methods are integrated
IT activities / functions are provided “as a service,” over
the Internet
Third-partyoperated
Third-party hosted and operated
Enterprise data center
Enterprise data center
Private cloud Hosted private cloud
Managed private cloud
Enterprise
Shared cloud services
A
Enterprise
B
Public cloud services
A
Users
B
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We recommend a practical phased approach to cloud computing
Plan and Prepare
Define cloud strategy and roadmap
Assess cloud deployment models, service options and workloads
Plan cloud strategy and roadmap
Choose initial project
Condition the existing infrastructure for cloud
• Virtualize and automate existing systems
• Add service management, service catalog
Pilot and Deploy
Start with an isolated private (or outsourced) cloud deployment
Choose low-risk workload (such as test and development)
Standardize applications and systems
Deploy/Use self-service portal
Extend and Evolve
Roll out cloud across the enterprise
Enable additional workloads on private cloud
Add new users
Use trusted public cloud services to supplement data center capabilities
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Agenda
What is Cloud computing (IBM Perspective)Steps to the Cloud
– 6 steps in the transformation process
Cloud discussie in de overheid
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Context – Motie van der Burg
Motie Van der Burg c.s. inzake Cloud Computing en Cloud First Strategie:• Verzoekt de regering in navolging van landen als Japan, het Verenigd Koninkrijk en de Verenigde Staten een strategie voor de hele Nederlandse overheid te ontwikkelen voor Cloud Computing en een Cloud First Strategiewaarbij mogelijkheden voor de inrichting van de overheidscloud duidelijk omschreven worden met de bijbehorende voor- en nadelen,• Verzoekt deze strategie voor 1 november aan de Tweede Kamer aan te bieden.
Overwegingen:• dat er de afgelopen jaren belangrijke ontwikkelingen zijn geweest inzake het aanbod van ICT-toepassingen waarbij gebruik werd gemaakt van het internet, dit wordt in vaktermen als cloud computing aangeduid• dat door deze ontwikkelingen de dienstverlening aan burgers en bedrijven en de bedrijfsvoering van de overheid verbetert, de kosten voor het gebruik van IT flink omlaag kunnen en het duurzame gebruik van IT wordt gestimuleerd;• dat over de veiligheidsrisico’s en mogelijke afhankelijkheidsrisico’s die mogelijk samenhangen met deze ontwikkelingen geen onduidelijkheid mag bestaan
Scope:Rijksoverheid
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IBM sees two places to look for cloud value in the government
Global Industry Transformation and Business model innovation
Consider the industry structure and prevalent business models
Project the attributes of cloud technology into business model areas
Operational optimization and consolidation
Consider the IT roadmap to an optimized dynamic datacenter
Provide cloud services on infrastructure and platform level
Frontoffice
Backoffice
Eco system
Chainpartners
Optimize today’s business functions by sharing IT resources
Change the way industries work by introducing industry sharing of
business contents
Workload optimalization
Business sharing
Software as a Service
Collaboration
Business Processes
CRM/ERP/HR
Industry Applications
Software as a Service
Collaboration
Business Processes
CRM/ERP/HR
Industry Applications
Platform as a Service
Middleware Database
Web 2.0 ApplicationRuntime
JavaRuntime
DevelopmentTooling
Platform as a Service
Middleware Database
Web 2.0 ApplicationRuntime
JavaRuntime
DevelopmentTooling
Infrastructure as a Service
Servers
Networking Storage
Data Center Fabric
Infrastructure as a Service
Servers
Networking Storage
Data Center Fabric
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Vragen en Discussie
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Clients interviewed significantly prefer private clouds over public or hybrid clouds
Overall, how appealing are the public, private and hybrid delivery models for your company?
64%
30%Public+113%
64%
38%Hybrid
Private
+68%
Private"Very appealing"
or "appealing"
"Very appealing" or "appealing"
Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090
However, adoption of Public Clouds is expected to grow by 26% CAGR between now and 2013*
*IDC eXchange, IDC’s New IT Cloud Services Forecast: 2009-2013, p=543, Oct 5, 2009
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From IBM Market Insights analysis, we have identified the workloads that offer the most favorable entry points in general for each of the cloud delivery models – Step 3 and Step 4 combinedTop public workloads
Audio/video/Web conferencing
Service help desk
Infrastructure for training and demonstration
WAN capacity and VoIP infrastructure
Desktop
Test environment infrastructure
Storage
Data center network capacity
Server
Infrastructure and collaboration workloads emerge as most appropriate
Top private workloads
Data mining, text mining, or other analytics
Security
Data warehouses or data marts
Business continuity and disaster recovery
Test environment infrastructure
Long-term data archiving/preservation
Transactional databases
Industry-specific applications
ERP applications
Database, application and infrastructure workloads emerge as most appropriate
Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090
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Y e a r 1 S a v i n g s b y C a t e g o r y
P r o v i s i o n i n g C o s t3 8 %
S y s . A d m i n . C o s t4 0 %
S o f t w a r e - 3 %
T e s t i n g P r o d u c t i v i t y
4 %
H a r d w a r e 1 5 %
4 . 8 5 $ 1 , 3 1 3 , 9 5 8 . 3 3$ 6 , 1 7 2 , 3 2 5 . 6 4
4 6 9 . 7 5 %1 5 6 . 5 8 %
E s t i m a t e d R O I o v e r 3 y e a r s
E s t i m a t e d a v g . a n n u a l R O I
P a y b a c k P e r i o d ( m o n t h s )
N e t P r e s e n t V a l u e ( N P V )
T o t a l I n i t i a l I n v e s t m e n t f o r T e s t C l o u d
Step 5: Determine the value - Banking example
= Service Management driven savings
C u m u l a t i v e C o s t C o m p a r i s o n - - W i t h a n d w i t h o u t C l o u d
$ 0 . 0 0
$ 5 , 0 0 0 , 0 0 0 . 0 0
$ 1 0 , 0 0 0 , 0 0 0 . 0 0
$ 1 5 , 0 0 0 , 0 0 0 . 0 0
$ 2 0 , 0 0 0 , 0 0 0 . 0 0
$ 2 5 , 0 0 0 , 0 0 0 . 0 0
$ 3 0 , 0 0 0 , 0 0 0 . 0 0
T r a n s f o r m a t i o nP o i n t
Y e a r - 1 Y e a r - 2 Y e a r - 3
Cumu
lative
Exp
ense
s
C u r r e n t I T M o d e l A c c u m u l a t e d C o s t s T e s t C l o u d M o d e l A c c u m u l a t e d C o s t s
ROI projections from IBM Research Study 2009
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Cloud deployment models – in reality a mixture based on type of workload
DeploymentModel
Private Private Managed Private HostedShared-Private
HostedPublic Hosted
Supporting Service Types
IBM Smart Business ServicesIBM Smart Business Systems
Smart Business on the IBM Cloud
Premise Client(Implemented by IBM)
Client(Implemented by IBM)
IBM IBM IBM
Run / Manage Client IBM IBM IBM IBM
Infrastructure Dedicated Dedicated Dedicated Shared(by “member” clients)
Shared(by all clients)
AccessInternal enterprise
NetworkInternal enterprise
NetworkVPN Network, Public Internet
VPN Network, Public Internet
Public Internet
Payment Traditional TraditionalHybrid
(Traditional and/orPay as you go)
Pay as you go Pay as you go
EnterpriseData Center
Private Cloud
1EnterpriseData Center
Private Cloud
EnterpriseData Center
Private Cloud
1 EnterpriseData Center
IBM operated
Managed Private Cloud
2EnterpriseData Center
IBM operated
Managed Private Cloud
EnterpriseData Center
IBM operated
Managed Private Cloud
2 Enterprise
IBM owned and operated
IBM owned and operated
Hosted Private Cloud
3Enterprise
IBM owned and operated
IBM owned and operated
Hosted Private Cloud
IBM owned and operated
IBM owned and operated
Hosted Private Cloud
3Enterprise A
Enterprise B
Enterprise C
Shared Cloud Services
4Enterprise A
Enterprise B
Enterprise C
Shared Cloud Services
4User
AUser
BUser
CUser
DUser
E
Public Cloud Services
5User
AUser
BUser
CUser
DUser
E
Public Cloud Services
5
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So, it is simple, right ?
LAST YEAR WE RECOGNISED THAT
OUR PROCESSES WERE FAR TOO
COMPLEX
LAST YEAR WE RECOGNISED THAT
OUR PROCESSES WERE FAR TOO
COMPLEX
SO WE PUT THEM INTO THE CLOUD
SO WE PUT THEM INTO THE CLOUD
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BZK DGOBR/IR en DGBK/DRI zijn in de lead – volgende werkpakketen maken onderdeel uit van de Besluitvorming
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Conclusie ICT-Office – Visie Government Cloud Strategie
Cloud Computing voor de overheid biedt een belangrijke impuls voor verbeterde dienstverlening
Cloud Computing draagt bij aan verbeterde bedrijfsvoering
Cloud Computing zorgt voor minder onderhoud – vermindert het maatwerk
Cloud Computing draagt bij aan gereduceerde kosten incl. beweging van CapEx naar OpEx
Cloud Computing zorgt voor een duurzaam gebruik van ICT
Randvoorwaarden
– Dataclassificatie
– Businesscase moet leidend zijn voor de cloudstrategie
– Adequate sturing vanuit de overheid
– Borgen van interoperabiliteit door het afdwingen van open standaarden
– Stellen van duidelijke kaders (toegangsbeveiliging, transparantie, controle)
– Plan voor de gefaseerde migratie naar Cloud Computing
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Conclusie ICT-Office – Visie Government Cloud Strategie
Quickwins
– Digitale werkplek
– Datacenter consolidatie (consolidatie van 61 datacenters)
– DOC-Direkt
– Elektronisch bestellen en factureren (EBF)
– Vernieuwing van DigiD
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First place - Cloud enables global industry transformations and business innovation
Cloud InfrastructureEnterprise-class infrastructure services & products
Communication Service Provider Platform
Healthcare Cloud Platform
Cloud Service Provider Platform
Industry Vertical Business Services
Designed and delivered with clients & partners
Workload Optimized Industry Cloud Platforms
On a platform of robust infrastructure services &
products
Industry Vertical Portfolio of Cloud Offerings & Services
EnterpriseData Center
IBM operated
Managed Private Cloud
Enterprise
IBM owned and operated
Hosted Private Cloud
Enterprise AEnterprise B
Enterprise C
Public (Enterprise Dedicated)
Cloud Services
User A User B User C
User D User E
Public Cloud Services
Utilizing delivery models optimized to client and/or industry requirements
Consumer Electronics Cloud
Platform
Collaborative Care Cloud
CE Service Delivery Platform
Government Cloud Platform
Federal Community
Cloud
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Voorbeeld – Cloud voor eProcurement
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Voorbeeld - XBRL Business Reporting Cloud
Other regulators/ agencies
Investigators &Auditors
RegulatorsEg SEC/ASIC
Regulated Businesses
Public Markets &Information Providers
AnalyticsServices
AssuranceServices
Monitoring& Audit
Report Creation
Filing Services
IBM CONFIDENTIAL & PROPRIETARY