CLOUD COMPUTING IN THE BUSINESS CORE, COMPARATIVE ANALYSIS OF MAIN PLAYERS

“CLOUD COMPUTING IN THE BUSINESS CORE, COMPARATIVE ANALYSIS OF MAIN PLAYERS”

student:student: SKENDER KOLLCAKUSKENDER KOLLCAKU

coordinator:coordinator: MASSIMO MANZARIMASSIMO MANZARI

tutor:tutor: STEFANO AVOGADROSTEFANO AVOGADRO

Università degli Studi di Milano-BicoccaUniversità degli Studi di Milano-Bicocca

Mind-MercatisMind-Mercatis

Università degli Studi di Milano-Bicocca Mind-Mercatis [2013]

2

Business Core (ERP)Business Core (ERP)

Why ERP Solution?Why ERP Solution?

““ERP PROVIDES THE USER UNIFIED, CONSISTENT, UNIFORM ERP PROVIDES THE USER UNIFIED, CONSISTENT, UNIFORM ENVIROMENT”ENVIROMENT”

A dozen integrated modules (CRM, Project Management, Human A dozen integrated modules (CRM, Project Management, Human Resources, Sales, Scheduling, Decision-Making…) that address the Resources, Sales, Scheduling, Decision-Making…) that address the breadth of the organization’s needs. breadth of the organization’s needs.

Scale to grow with the organization (Scale to grow with the organization (scalabilityscalability). ). Toolset that allows user customization (one of the main actual Toolset that allows user customization (one of the main actual

requests from clients and IT business). requests from clients and IT business). ERP relies on a sophisticated, relational database with open access ERP relies on a sophisticated, relational database with open access

(web-based, open to everyone).(web-based, open to everyone).


3

CRMCRM SOCIAL CRMSOCIAL CRM

assigned departmentsassigned departments WHOWHO everyoneeveryone

company defined company defined processprocess

WHATWHAT customer defined customer defined processprocess

business hours (9-17)business hours (9-17) WHENWHEN customer sets the customer sets the hourshours

defined channelsdefined channels WHEREWHERE customer-driven customer-driven dynamic channelsdynamic channels

transactiontransaction WHYWHY interactioninteraction

inside outinside out HOWHOW outside inoutside in

Evolution CRM - SCRMEvolution CRM - SCRM


4

““Cloud Computing is Internet-based computing, whereby Cloud Computing is Internet-based computing, whereby shared resources, software and information are provided shared resources, software and information are provided to computers and other devices on demand, like the to computers and other devices on demand, like the electricity grid.”electricity grid.”

““It’s more a business model than a changing technology, It’s more a business model than a changing technology, although it has a few important parameters such as: although it has a few important parameters such as: delivery over the web, scalability, elasticity and multi delivery over the web, scalability, elasticity and multi tenancy.” tenancy.”

from Wikipediafrom Wikipedia

Cloud computing: a definitonCloud computing: a definiton


5

The need for CloudThe need for Cloud

Which drives the need for Cloud computing?Which drives the need for Cloud computing?

The increasing cost of acquisition, implementation and The increasing cost of acquisition, implementation and deployment of IT (buying hardware/software, deployment of IT (buying hardware/software, maintenance of systems, security and logistics)maintenance of systems, security and logistics)

The difficulty of attracting and training IT staffThe difficulty of attracting and training IT staff

Cost reductionsCost reductions

Provides a platform for a business to achieve its Provides a platform for a business to achieve its ambitions of having an ambitions of having an ‘inclusive’‘inclusive’ IT system that IT system that covers the entire supply chain and its customers, covers the entire supply chain and its customers, enabling and generating business growth more effectively.enabling and generating business growth more effectively.


6

Main aspects of Cloud systems:Main aspects of Cloud systems:

TYPES (IaaS, PaaS, SaaS)TYPES (IaaS, PaaS, SaaS) MODES (Private, Public, Hybrid)MODES (Private, Public, Hybrid) FEATURES (Elasticity, Reliability, Virtualization)FEATURES (Elasticity, Reliability, Virtualization) LOALITY (Local, Remote, Distribuited)LOALITY (Local, Remote, Distribuited) BENEFITS (Cost reductions, Ease of use)BENEFITS (Cost reductions, Ease of use) STAKEHOLDERS (Providers, Resellers, Users)STAKEHOLDERS (Providers, Resellers, Users) COMPARES TO (Service-oriented architecture, Grid, COMPARES TO (Service-oriented architecture, Grid,

Internet of services)Internet of services)

Cloud systemsCloud systems


7

Amazon Elastic Compute Cloud (EC2)Amazon Elastic Compute Cloud (EC2)

Microsoft AzureMicrosoft Azure

Google Infrastructure CloudGoogle Infrastructure Cloud

Main players and cloud offersMain players and cloud offers


8

Comparative AnalysisComparative Analysis

Take care of these aspects:Take care of these aspects:

Common things (license type, the Common things (license type, the intended user group, intended user group, the security offered, payment systems, formal the security offered, payment systems, formal agreements, common APIs…agreements, common APIs…))

Differences (Differences (storage space, computing power, storage space, computing power, platforms for own software development, online platforms for own software development, online software applications…software applications…) )

Possible standardsPossible standards

Portability and operability (Portability and operability (it should not be locked-init should not be locked-in))


9

Taxonomy as a tree-based Taxonomy as a tree-based structurestructure

Method to identify and explain cloud players differences Method to identify and explain cloud players differences and characteristics.and characteristics.

The characteristics are organized in specific tables The characteristics are organized in specific tables and then proposed as a and then proposed as a tree-based structuretree-based structure..

It allows quick classifications of the different cloud It allows quick classifications of the different cloud computing services and makes it easier to compare them.computing services and makes it easier to compare them.

The classification can also help researchers identify The classification can also help researchers identify areas that could be standardizedareas that could be standardized


10

Amazon Elastic Compute Cloud Amazon Elastic Compute Cloud (EC2)(EC2)

LEVELLEVEL FOUND CHARACTERISTICSFOUND CHARACTERISTICS

ServiceService IaaSIaaS

LicenseLicense Proprietary base frameworkProprietary base framework

User groupUser group Corporate useCorporate use

PaymentPayment Pay-per-usePay-per-use

Agreements/SecurityAgreements/Security SLA/PKISLA/PKI

Supported OSSupported OS Non-preconfig with Linux,Non-preconfig with Linux,

Windows Server, OpenSolarisWindows Server, OpenSolaris

StandardsStandards Public APIPublic API

VirtualizationVirtualization XenXen

Dev. toolsDev. tools Command-line, Developer API, Command-line, Developer API, Oracle, MySQLOracle, MySQL


11

Tree-based structure of Amazon Tree-based structure of Amazon EC2EC2

Cloud Computing ServicesCloud Computing Services

Iaas PaaS SaaSIaas PaaS SaaS

OpenSource ProprietaryOpenSource Proprietary

Corporate PrivateCorporate Private

Free Pay-per-use DynamicFree Pay-per-use Dynamic

no-SLA SLAno-SLA SLA


12

Microsoft AzureMicrosoft Azure


ServiceService PaaSPaaS

LicenseLicense ProprietaryProprietary

User groupUser group Corporate useCorporate use

PaymentPayment Pay-per-use, Free promotion offersPay-per-use, Free promotion offers

Agreements/SecurityAgreements/Security SLA/UnknownSLA/Unknown

Supported OSSupported OS WindowsWindows

StandardsStandards Web-based SOAP and RESTWeb-based SOAP and REST

Dev. toolsDev. tools Live services, .NET, MS SQL, Live services, .NET, MS SQL, SharePoint, CRM ServicesSharePoint, CRM Services


13

Google Infrastructure CloudGoogle Infrastructure Cloud


ServiceService SaaSSaaS

LicenseLicense ProprietaryProprietary

User groupUser group Corporate and prrivate useCorporate and prrivate use

PaymentPayment Free (private use),Free (private use),

Pay/Year (60$/year corporate use)Pay/Year (60$/year corporate use)

AgreementsAgreements

SecuritySecurityno SLA (private), SLA (corporate)no SLA (private), SLA (corporate)

HTTPS, SSLHTTPS, SSL

StandardsStandards No standardsNo standards

DomainDomain Office suite, Email, Calendar, Data Office suite, Email, Calendar, Data exchange etc…exchange etc…


14

Cloud challengesCloud challenges

Cloud services vary a lotCloud services vary a lot

Lack of universal definitions and standardsLack of universal definitions and standards

Security/Privacy issuesSecurity/Privacy issues

Data may ONLY be data if it is necessary to know the Data may ONLY be data if it is necessary to know the physical location of the data (EU’s data law)physical location of the data (EU’s data law)


15

““The computer industry is the only industry The computer industry is the only industry that is more fashion-driven than women’s that is more fashion-driven than women’s

fashion”fashion”

an Oracle analyst an Oracle analyst

CLOUD COMPUTING IN THE BUSINESS CORE, COMPARATIVE ANALYSIS OF MAIN PLAYERS

Technology

Transcript of CLOUD COMPUTING IN THE BUSINESS CORE, COMPARATIVE ANALYSIS OF MAIN PLAYERS