Cloud Computing for Not-for-Profits
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Transcript of Cloud Computing for Not-for-Profits
Cloud Computing for NFPs
Tony NissenNational Solutions Manager
1300 562 [email protected]
Presented by:
Agenda
1. What is cloud computing?2. Types of cloud: public, private, hybrid3. Four ways to improve productivity with cloud4. Checklist for moving to the cloud5. Microsoft Office 365 vs Google Apps6. Charity and discount pricing for NFPs7. Case Study: Civic Solutions
What is Cloud Computing?
Cloud computing is the practice of using a network of remote servers, which is accessed over the Internet to store, manage, and process data.
Types of Cloud
Three mainstream cloud computing models:
Private Cloud Public Cloud
Hybrid Cloud
Public Cloud
• An environment which is dedicated to servicing multiple organisations
• Maintenance/management of this environment is the providers responsibility
• Commonly referred to as Software as a Service (SaaS)
Private Cloud
• An environment which is dedicated to servicing the needs of a single organisation
• Maintenance/management of this environment is the client’s responsibility
• Commonly referred to as Infrastructure as a Service (IaaS or Hosted Servers/Desktop)
Hybrid Cloud
• A combination of Private & Public Cloud services
• Can also include a mix of on-site resources
4Productivity advantages of moving to the cloud
1. Mobility
You are no longer tied to your desk!
• Access information on the go • Available across multiple
devices (mobile, tablets, laptops)
• Agility
2. Reduced Overheads
Cloud gives you access to enterprise grade infrastructure, without the upfront investment.
• Less complexity
• Less downtime
• Improved efficiency
3. Increased Collaboration
• Microsoft SharePoint: Document management and company intranet
• Microsoft Lync: Instant messaging and unified communication solution
• Google Apps
Web/Browser based applications improve your ability to collaborate.
4. Integration
Cloud solutions generally integrate with each other, which means…
• Less duplication of work
• Less manual entering of data
• Staff can focus on the important stuff
Checklist: Moving to the Cloud
1. Requirements Map
A little pain, for long term gain!
• List your core business applications • List the functions that these applications
perform • Identify who is responsible for performing these
functions • Clarify how the assigned staff member performs
these functions (app or word/excel)• Identify your staff’s current & future access
requirements (devices & locations)
2. Data Storage Location
Can your data legally be stored overseas? Are you comfortable with your data being stored overseas?
• The majority of Public Cloud (SaaS) Providers currently utilise off shore datacentres
• Australian based users are generally serviced by Singapore
• Google Apps, Office 365, SalesForce, Xero
3. Engage a Cloud Integrator
Conduct a technical review…
• Discuss and review your requirements • Evaluate potential solutions • Discuss solution design • What are the potential road blocks ?
4. Evaluate your internet
Do you need to upgrade?
• Is the speed of my current service sufficient? • Is my current service reliable ?
• Business Grade / Service Level Agreement ?
• Will I require symmetrical connectivity?• Is the connectivity I require available in my
location?• The cost of connectivity?
Useful tools: www.speedtest.net
(Benchmarks your Download/Upload Speed and Latency)
5. Evaluate Solutions / Providers
For Private Cloud – IaaS / Hosted Desktop:
• Do you have the correct connectivity to support the solution?
• Are my current core business applications suitable?
• Data storage location?• Service provider SLA? (uptimes & outages)• Backup retention?• Redundancy?
5. Evaluate Solutions / Providers
For Public Cloud (SaaS) / Hybrid Solutions
• Document Management – Google Drive / SharePoint Online
• Document Editing – Google Docs / Office Web Apps & local Office
• Email & Calendars – Google Gmail & Calendar / Exchange Online
• Communication & Collaboration – Google Hangouts / Lync
• CRM – SalesForce / Dynamics / Sugar CRM / Sage CRM
• Accounting – MYOB Live Accounts / Xero / Quickbooks Online
6. Review Hardware / Software RequirementsIs it time for an upgrade?
• Are your existing workstations/laptops compatible?
• Evaluate mobile devices for external staff• Is Bring Your Own Device (BYOD) now a viable
option ?• Check you networking devices– modem’s &
switches• Is your anti-virus suitable?
7. Test Drive
How does she handle?
• Sign up for the free trials• Distribute access amongst management for
review • Have management demonstrate the relevant
elements to staff • Test, test, and test some more!• Discuss and compare feedback from all testers• Revision – Are there any apps that are not
performing?
8. Cross Check…
Make sure all the pieces fit!
• Confirm governance & organisational buy in • Upgrade hardware/software (if needed)• Confirm the migration path/time-frames with
your Integrator • Place order/s with relevant providers/vendors
9. Implementation
Get ready to launch!
• Inform staff (and clients) in advance of the Implementation date
• Conduct the migration over a weekend – where financially viable)
• Migrate documents & emails first – where technically viable)
• Arrange for your integrator to be on-site for launch day
10. Train and Educate
Maximise your ROI!
• Have your integrator provide training to staff before and on day one
• Follow this up with additional group training and education session
• Lead by example – show your staff how you use the new systems
Office 365 vs Google Apps
Source: http://www.techrepublic.com/blog/datacenter/google-apps-v-office-365-head-to-head-comparison-of-features/5516
Office 365 for Nonprofits trial now available in Australia
http://blogs.msdn.com/b/ausblog/archive/2014/05/09/office-365-for-nonprofits-trial-now-available-in-australia.aspx
“Today, we’re taking the first step towards general availability by introducing a trial version of Office 365 for Nonprofits. Eligible organisations that sign up for trial will be automatically extended on a month to month basis until the service is generally available in Australia”
Office 365 for NFP
http://office.microsoft.com/en-AU/compare-office-365-for-nonprofits-plans-FX104081605.aspx#bkPlans
Case Study
Civic SolutionsBrisbane Based, Disability & Employment Services.
• Traditional SBS & TS environment
• 15 users across two locations
• Microsoft Office & MYOB
Civic SolutionsChallenges:
• Stability issues / EOL hardware & software
• Poor remote access & collaboration
• TCO = $42,910.00 per annum • Included Managed Services / Internet Connectivity • Excluded the cost of lost productivity
Proposed SolutionHybrid Cloud Model:
• On-site Domain Controller / Server Essentials 2012
• Office 365 – SharePoint Online, Exchange Online & Lync
• Reconfigured Internet Connectivity
• Revised Managed Services
OutcomesHybrid Cloud Model:
• Resolved stability issues
• Improved remote access / collaboration capabilities
• Improved continuity
• Reduced TCO by $16,035.00 per annum!
About R & G Technologies
• Award winning ICT consulting firm with offices in Brisbane, Sydney and Melbourne.
• Specialise in Not for Profit Organisations (5 – 400 staff)
• Trusted ICT partner; a single source supplier for all your Data, Cloud and IT Support needs.
R & G Technologies – Head Office, Brisbane
Technology Park, Eight Mile Plains, QLD.