Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014...

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Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director The Hazelden Betty Ford Foundation

Transcript of Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014...

Page 1: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

Closing

The Hero’s Journey:Legendary Leadership and Epic Client Engagement

EASNA Institute 2014Jeffrey Mangrum,

National and Strategic Accounts DirectorThe Hazelden Betty Ford Foundation

Page 2: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

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Agenda

Map the Journey

Identify the Universal Process

Apply the Journey

Working with ClientsSupporting the People who Report to YouSelf-navigation

Mastering the Journey

Experiential Learning

Page 3: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

The Hero’s Journey

“The Hero with a Thousand Faces”

Joseph Campbell - 1949

Page 4: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

The Imbalance

Without a problem heroes are not needed. Some imbalances in your world may include.

Room to improve Outcomes Room to improve Compliance Room to improve Awareness Room to reduce Support Systems Room to improve Corporate Support

Page 5: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

THE HERO’S JOURNEY

The Call to Adventure

Supernatural Aid

Crossing First Threshold

The Trials

The Prize

The Return

Page 6: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

The Journey

Call to Adventure

Supernatural Aid

Crossing of the First Threshold

Page 7: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

The Journey

The Trials

The Prize

The Return

Page 8: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

The Hero’s Journey

Call to Adventure

*Intervention

*Complaints

*Aberrant Behaviors

Supernatural Aid

*Mentoring

*Skills and Tools

*New Magic

Crossing First

Threshold

*Stepping Into Tx Facility

*Going to First Meeting

*Workplace

The Trials

*Allow Them to

Succeed/Fail

*Relapse Prevention

*Additional Amulets

The

Prize

*Clearly Defined

*Sobriety

The Return

*Restoration & Renewal

Staff & Clients

Page 9: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.
Page 10: Closing The Hero’s Journey: Legendary Leadership and Epic Client Engagement EASNA Institute 2014 Jeffrey Mangrum, National and Strategic Accounts Director.

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THANK YOU!!

Jeffrey Mangrum

The Hazelden Betty Ford Foundation

312-343-7183

[email protected]