ClientSummit2010_BrianDunn(BestBuy)

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Transforming the Best Buy Brand Brian J. Dunn, CEO, Best Buy Co., Inc.

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Brian Dunn, CEO, Best Buy discussed how Best Buy is reinventing itself into a more of a consultant to the consumer at the Razorfish Client Summit.

Transcript of ClientSummit2010_BrianDunn(BestBuy)

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Transforming the Best Buy BrandBrian J. Dunn, CEO, Best Buy Co., Inc.

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TRANSFORMING THE BEST BUY BRAND

The Top 10 Strategies to Evolve a Brand

10 Remember: sex sells… which is why Best Buy’s new company spokesperson is Andy Rooney

9 Create a catchy slogan, then have Don Draper pitch it

8 Turn the name of your business into a hip acronym like KFC and DQ did. (NOTE: Fashion Unlimited, do not do this)

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TRANSFORMING THE BEST BUY BRAND

The Top 10 Strategies to Evolve a Brand

7 Never forget that guerrilla marketing and gorilla marketing are two VERY different things

6 Brand + Bacon = Bracon. Think about it

5 Procure exclusive logo placement rights on Lindsay Lohan’s ankle bracelet

4 To ensure positive results in your qualitative research, get your focus groups liquored up

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TRANSFORMING THE BEST BUY BRAND

The Top 10 Strategies to Evolve a Brand

3 Create an aura of “brand danger,” like the beef industry did with e-coli

2 When making important brand-related decisions, always ask yourself, “What would Snooki do?”

1 Avoid all forms of social media – that crap will never catch on

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The Real Top 5 Strategies to Evolve a Brand

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TRANSFORMING THE BEST BUY BRAND

5. Meet People Where They Are

TWELPFORCE IDEAX

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TRANSFORMING THE BEST BUY BRAND

5. Meet People Where They Are

SUPPORT-O-PEDIA BEST BUY FACEBOOK PAGE

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TRANSFORMING THE BEST BUY BRAND

4. Don’t be Afraid to Have a Little Fun.

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TRANSFORMING THE BEST BUY BRAND

3. Find the Core of Your Story, and Shout it from the Rooftops

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TRANSFORMING THE BEST BUY BRAND

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TRANSFORMING THE BEST BUY BRAND

2. Engage Your Employees

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TRANSFORMING THE BEST BUY BRAND

2. Engage Your Employees

Keith Richards Joins Musical Instruments Department

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TRANSFORMING THE BEST BUY BRAND

1. Be Relentless With Your Message

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Thank YouBrian J. Dunn, CEO, Best Buy Co., Inc.