Client trust
-
Upload
sukcess-consulting -
Category
Sales
-
view
244 -
download
0
Transcript of Client trust
![Page 1: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/1.jpg)
5 steps to loyalty your clients
HOW TO BUILD STABLE RELATIONSHIPS
![Page 2: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/2.jpg)
WHAT WILL MAKE THAT BOTH SAY „YES” ?
![Page 3: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/3.jpg)
LISTEN CLOSELY AND
BE CURIOUS
![Page 4: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/4.jpg)
Ask open-ended questions
Follow up and sum up important
things
Perceive things that are
important to your client
![Page 5: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/5.jpg)
MAKE IT PERSONAL:
LIKING
![Page 6: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/6.jpg)
Find similarities with the ones you
want to build mutual trust
Establish a personal relationship
Use social media to find
commonalities
![Page 7: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/7.jpg)
BE PRESENT AND
COMMUNICATE
![Page 8: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/8.jpg)
Be accessible and give updates or
a regular base
Try to be present
Try to share goodideas and
helpful resources
![Page 9: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/9.jpg)
STICK TO YOUR WORDS, BE
CONSISTENT
![Page 10: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/10.jpg)
Never promise what can’t you
deliver
Act consistently
If you promise something, stick to it
![Page 11: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/11.jpg)
ADDRESS PROBLEMS, BE
HONEST
![Page 12: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/12.jpg)
Don’t play games
Don’t try to hide problems
Address the problem as early as
possible
![Page 13: Client trust](https://reader034.fdocuments.us/reader034/viewer/2022042619/58f0f67e1a28ab4a3f8b45ed/html5/thumbnails/13.jpg)
BE GRATEFUL TO GREAT
COOPERATION WITH
YOUR CLIENTS