Client Documentation Cut Down Version 1
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Transcript of Client Documentation Cut Down Version 1
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XYZ Company
Documentation
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Contents
Contents ........................................................................................................................................2
Remote Access ..................................................................................................................3
2.Internet............................................................................................................................3
3.Website Hosting ..............................................................................................................4
4.Telephone Service ..........................................................................................................4
Routers ........................................................................................................................... ...4
Firewalls .............................................................................................................................5
Wireless .............................................................................................................................5
Server ................................................................................................................................6Administrative Accounts .....................................................................................................6
Mail System ................................................................................................................. ......7
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Remote Access
1.1 Scootek Remote Access System
Notes
Machine Username Password Access Code
2. Internet
ISP Name:
ISP Website
Connection Type
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3. Website Hosting
Hosting Company Name
Hosting Company Website
Hosting Co Online Login
Address
Hosting Co Support No
Account No/Username
Password
4. Telephone Service
Telephone Co Name
Telephone Co Website
Telephone Co Online LoginAddress
Telephone Co Support No
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Password
Open Ports
Firewalls
Make
Model
Admin IP or Address
User Name
Password
Open Ports
Wireless
Make
Model
Admin User Name
Password
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Server
Make
Model
Static IP Address
Operating System
Other
Software/Applications
Service Pack
No of Licenses
Warranty Expiry Date
Warranty Support Tel No
RAID Configuration
Redundancy
Server Serial No
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Mail System
Mail System
Mail Connector
Spam Filtering
Database Location
MX Record
Organisation Name
Routing Group
Server Name
Mail Stores
Public Stores
Connectors
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Anti-Virus Brand
Anti-Virus Version
No of Licences
User Name
Password
Anti-Virus Website Address
Anti-Virus Support Tel
Backup
4.2 Backup Device
Backup Model NoBackup Serial Number
Backup Capacity
Media Type
Host
Warranty & Support No
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No of Tapes
Backup Notification Setup
UPS
Make Model
Serial Number
Management Host
Purchase Date
Warranty Info
PCs
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Remote Access Code
4.6 PC2
Staff Name
User Name
Password
Operating System
Service Packs
Computer Name
Full Computer Name
Remote Access User Name
Remote Access Password
Remote Access Code
4.7 PC3
Staff Name
User Name
P d
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Printers & Scanners
4.8 Network Printers
NameIP Address
Make ModelShare
NameHost
4.9 Local Printers
Make
Model
Warranty
Connection Type
Third Party Contacts
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Warranty
Connection Type
Static IP
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