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Clarity Today – Confidence Tomorrow
IT Certification Skills
Clarity Today – Confidence Tomorrow
[email protected]: 020 7917 2838 mobile: 0774 3365514 www.acutest.co.uk
Clarity Today – Confidence Tomorrow 2
Introduction
Acutest is a specialist test consultancy concentrating solely on testing IT, processes and technology-centred change
Our goal is to substantially increase the value our customers derive from testing by reducing the elapsed time spent testing; cost of testing; risks of going live.
Clarity Today – Confidence Tomorrow 3
IT Certification Skills
& developing testing
Recognising & developing testing professionals to meet the needs of
today’s IT world
of today’s IT world
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Agenda
Testers and how they become testers?
What qualities set great testers apart?
How can these skills be gained?
What qualifications does the market place offer?
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Who becomes a tester?
Traditionally most testers have ‘fallen into their current role’, may even have been pushed!
Unplanned
Characterised by: No clearly defined career path Traditionally testing qualification not part of IT
syllabus
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Software testing is still immature?
But: There are examples of very good practice out
there
However: Consistency in skills and knowledge is unusual
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What makes a great tester?
It’s a balancing act:
planning
designing tests
technical skills
risk analysis
team building
motivation
team dynamics
Communication
Soft skills
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What makes a great tester?
Core testing skills
Business skills
IT knowledge
Reporting writing
Technical skills – tools and programming
Above all!
People skills
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In-addition – Qualities that help!
Curiosity
A need to break things
Attention to detail
Thoroughness
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Skills in testing - 2 routes
Experience
system knowledgebusiness knowledgetechnical knowledge
Training
test planning, design and executiontest toolstest managementrequirement analysis
So - can anyone test?
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Developer skills
knowledge use of development skills gives insight into how
possible errors are made and possible faults that can be introduced
experience code, environment architecture (OS, networks
etc), tools, system architecture
tests code, structure, detail, interfaces
Clarity Today – Confidence Tomorrow 12
Tester skills
knowledge useful testing skills such as requirements
analysis, test case design, execution and the use of test tools.
experience system, environment, tools and business
tests interfaces, functional and non-functional system,
inter-system, negative and positive
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User skills
knowledge users will be familiar with the application from
the user's perspective, this provides insight into how the system will be used and where failures would have the greatest impact
experience system and business
tests business scenarios, functional and usability
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Good people skills
Interpersonal skills are vital for the effective tester
trustworthy
objectivity
openness
appreciation
blameless
influencing and negotiation
giving and receiving criticism
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Approaches
TesterDevelopment
TesterDevelopment
TesterDevelopment
TesterDevelopment
Testerskills
How do we tacklethis?
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Approaches
TesterDevelopment
TesterDevelopment
TesterDevelopment
Public courses
Pros:•Minimum planning•Off the shelf•Easy to arrange•Fix an perceived problem
Cons:•Not specific•Hard to measure•Quick fix•Lack of consistency•Needs not addressed
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Approaches
TesterDevelopment
TesterDevelopmentProfessional/
vocational
Pros:•Credibility/universality•Career advancement•Career path/focus•Recognition of skills
Cons:•Not practical •Exam based•Commitment•Cost•Not tackling key skill areas
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Approaches
TesterDevelopment
CoachingDevelopment
Pros:•Tailored•Organisation/individual specific•Measurable•Needs based
Cons:•Requires investment•Long term commitment•Beyond single project aims
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Approaches
Public courses
CoachingDevelopment
Professional/vocational
Most effective
Effectivein certainareas
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Testing certification
Numerous tools based and supplier certified courses - mainly in the automation space
Test & test management certification - few independent qualifications
ISEB Software testing certificate - only example of national qualification in UK
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ISEB - Software Testing Foundation & Certificate
To gain recognition for testing as an essential & professional software engineering specialisation by industry
To enable professionally qualified testers to be recognised by employers, customers & peers and raise the profile of testers
To promote consistent & good testing practice within all software engineering disciplines
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Background
SIGIST circa 1990 – looking for convergence on test methods and terminology
ISEB (SIGIST part of the BCS) recognise Software testing as a Foundation level
qualification More recently Practitioner qualification added
ISTQB formed 2004 – International body for testing
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Progress so far.. Foundation
Financial Year Candidates Pass Fail % Pass % Fail
1998/ 1999 (6 months) 211 191 20 91% 9%
1999/ 2000 1333 1089 244 82% 18%
2000/ 2001 2498 2148 350 86% 14%
2001/ 2002 3600 2998 602 84% 16%
2002/ 2003 3985 3289 696 83% 17%
2003/ 2004 4865 4167 698 86% 14%
PractitionerFinancial Year Candidates Pass Fail Distinction % Pass % Fail
2002/ 2003 204 113 74 17 64% 36%
2003/ 2004 429 229 165 35 61% 39%
Almost 17000 candidates have passed Foundation course
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Future
ISTQB International qualification Foundation certificate available already Forum for testing
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SummaryTesting has now come of age,
Why? : because of the recognition of the risk and impact
of software failing because business is becoming aware that you
need high quality testing skills to manage this riskTesting skills certification: ISEB/ISTQB have made a brave start Multiple skills are required Need a multi-pronged attack Long term - coaching and support work!
Clarity Today – Confidence Tomorrow
Clarity Today – Confidence Tomorrow