The Next Generations of Microsoft Online Services + Office 2010

Eron Kelly, Senior DirectorOnline Services Product Management GroupMicrosoft Corporation

CLD09

The Future Of ProductivityThe cloud on your termsBest productivity experience

across PC, phone, and browser

On-premises

Online

Business Intelligence

Enterprise Content

Management

Collaboration Enterprise Search

Unified Communications

Layers of the Cloud

Computers Networks

Platform As A Service

3rd PartyApps and SolutionsBusiness ServicesConsumer Services

Datacenters

Microsoft Online Services

Web Apps

Business Productivity Online Suite

Enterprise class software delivered via subscription

services hosted by Microsoft and sold with partners

Rhythm of the Service

90 Days Roadmap communicated

Field, partner and customer

inputs

Top feature requests identified

6-8 Weeks Feature

prioritization and dev. sprints

More Features … More Markets

Business Productivity Online SuiteHigh Level Roadmap

H1 20102009 H2 2010 & BeyondApril 2009• Deskless Worker• 19 New Markets• OC Online • Blackberry Device Support

June 2009• Increase mailbox

attachment size• Outlook 2003 w/o Free

Busy

July 2009• Hosted Exchange

migration tool• Increase SharePoint

upload size to 250MB• Live Meeting Standard

to 250 users• Quick Trial• Partner order on

behalf

August 2009• SMTP Relay• Exchange Journaling• New language in MOAC

September 2009• Support 30K seats• Improve Mac Support• Bulk Activation• POP Mail Client

March 2010• 25GB mailbox storage per user default• Extend SharePoint site collection limit• Improved domain management• File attachments to service requests• Support for Mac OS X Snow Leopard• Enhance Live Meeting Usage Reporting• Enhance Live Meeting Recording Publication

Process• Enhance service communication via RSS

April 2010• Extend service in 17 additional markets

H2 2010• Hosted Blackberry Administration Center• Office 2010 support• Enhance Powershell scripting• Enhance syndication partner interface

Preview later this year & 2011• Update with Exchange 2010 Server • Update with SharePoint 2010 Server

Update with Communicator 2010 Server• Office Web Apps • Free/Busy co-existence• Single Sign On with identity federation• Redesigned User Interface• More administration and access control• Communication Online Conferencing• Communication Online Voice• New markets and languages• More to be announced

November 2009• Delegate Send As• SharePoint Auditing• Partner Name on Invoice

Jan 2010• Outlook 2003 Connector• Exchange Online Usage Reporting• Expand Languages and Markets• CRM integration with Exchange Online• Delegate Administration• Multi-tenant Blackberry Device Support

BPOS update with Exchange,

SharePoint and Office

Communications Server 2010

New ‘Online’Platform

capabilitiesAvailability

of newServices

Continuous Improvements in 2010Next Major Wave of Innovation

New Capabilities Powered ByExchange 2010

Improved migration and coexistence

Better administration

and controlFree/busy between cloud and on-premisesCross-premises managementNative migration tools

Voice mail with Unified MessagingIntegrated archivingRetention policies and legal holdTransport rulesMulti-mailbox searchConversation ViewMailTips

Enhanced Web-based administrationRole-Based Access ControlRemote PowerShell

New server features available online

Detail Comparison

• Future release or On-premises only

• Online today • Exchange 2010 feature coming to Exchange Online

• Delegates(“send on behalf of”)

• Shared mailboxes (“send as”)

• Server-side forwarding• Out of Office• WebReady document

viewing• Conference rooms• Resource booking

attendant• Conference room

delegation• Tasks

• GUI for managing some features

• Conversation view• Ignore/move

conversation• MailTips• Mail aggregation• Shared nickname

cache across OWA and mobile

• Message tracking (user self-service)

• Free-busy interop with on-premises

• Free/busy sharing with other orgs

• Share full calendar detail with other orgs

• Publish calendar for anonymous access

E-mail,Calendaring

• [not available]

• Speech-enablement of directory and auto-attendant

• Hosted voicemail (integration with PBX)

• Outlook Voice Access• “Play on phone”

button• Missed call

notifications• Caller ID• Company auto-

attendant• Self-service PIN reset• Message waiting

indicator• Voicemail preview• Call answering rules• Protected voicemail

UM, Fax

• Forefront Online Protection for Exchange (AS/AV)

• Forefront for Exchange (AV)

• Route inbound mail on-prem for filtering

• Safe senders• Blocked senders• Forced TLS• S/MIME

• S/MIME in OWA

• Sign in using AD credentials

• Route outbound mail on-prem for filtering

• Multi-factor auth (smartcard, soft cert)

• Integration with on-premises RMS (for search, pre-licensing)

• RMS transport rules• Journal decryption

of RMS messages• Outlook Protection

Rules

Security Administration

• PST import and export• Provision users in

multiple datacenters

• Web-based management

• Active Directory sync• Bulk user activation• Deleted item recovery• Deleted mailbox

recovery• Remote PowerShell• Role Based Access

Controls (RBAC)• Exchange

Management Console (x-premises management)

• Enhanced migration tools

• No OST resync after migration

• Offboarding tools• Support for orgs

>30,000 users

• Outlook Anywhere• Autodiscover • Outlook Web Access• Custom OWA URL• Entourage 2004*,

2008*, WS edition

• POP• Windows Mobile• iPhone• Other ActiveSync

devices• BlackBerry Enterprise

Server (add-on)• Remote device wipe

Client Access

• IMAP• Customize ActiveSync

security policies• Full OWA support in

Firefox/Safari• IM and presence in

OWA• OWA side-by-side

calendar view• Mobile free/busy

lookup • Mobile reply status• Mobile SMS sync• Over-the-air update

for Outlook mobile• OWA login: public/ private radio buttons

• Exchange Personal Archive

• E-Discovery (Multi-Mailbox Search)

• Message Retention (Archive and Delete Policies)

• Message Retention (Legal Hold Policy)

• Compliance Auditing• Transport rules• Custom disclaimers

Compliance/Archiving

Applications/Developer

• Journal e-mail toexternal archive

• Journal e-mail to EHA

• Exchange Web Services (EWS)

• EWS Managed API for .NET

• SMTP relay• MAPI/CDO access• Custom code/dlls• Transport agents• Custom OWA themes,

colors, add-ins• Public folders

• Exchange 2007-style Managed Folders

• Multi-mailbox search exportto PST

• GUI for some features

*Capability is not carried forward after Exchange 2010 upgrade

• Personal contacts• Shared contacts• Personal distribution

groups• Shared distribution

groups• Global address list• Offline address book• Dynamic distribution

groups• Restricted distribution

groups• Moderated

distribution groups• Share personal

contacts• Contact info update

(user self-service)

Contacts,Directory

• Hierarchical address book

• GAL segmentation

New Capabilities Powered By Communications Server “14”

Voice (PSTN Calling)Online Meetings

‘Online Voice’ coming in the future – specific features TBD

OC ‘14’ enhancements:Photos, contact cardActivity stream

Enhanced Office 2010 integrationSkill Search (in SharePoint)PC-toPC audio/video across firewallsFederation with other OCS/OCO PIC with Windows LiveCommunicator Mobile

OC as unified clientPC audio, video and web conferencingUp to 250 attendeesDesktop and application sharingPPT upload and whiteboardRich (OC) and web clientsOne click to share and joinIntegration with 3rd party PSTN Audio conferencing services

Enterprise IM, presence and PC-to-

PC A/V

Detail Comparison

• Future release or On-premises only

• OCO Today • OC 2010 feature coming to OC Online

• Live Meeting Standard

• Integration with on-premise video conferencing systems

• PSTN audio conferencing on OCS MCUs

• Unified OC client• OC Audio, video and

web conferencing• Escalation from IM• Desktop sharing• Applications sharing• PPT upload• Whiteboard• Annotations• Sharing from Office

apps• Lobby• Easy join from

outlook reminder• Client-side recording

and playback• Integration with ACP

providers for PSTN audio conferencing

Conferencing

• Office Communicator (OC) 2007 R2

• Office Communicator (OC) “14”

• Reach Client - Silverlight (IM and conferencing)

• Attendee OC client**• Communicator Mobile • Mac Messenger**

Client

• Presence integration with Exchange/SP online and on-premises

• IM/P/A/V Federation with on-prem OCS

• IM/P/A/V Federation with other OCO tenants

• IM/P PIC w/ Wlive• Split domain support

(OCO/OCS on-prem)**

Federation and Co-Existence Administration

• BigFin UI• Detailed health and

toplolgy status

• Power Shell Cmdlets for user provisioning

• Power Shell cmdlets for Server config management• Multitenant aware PS cmdlets for fedration including user mgmt for split domain

• Multi-tenant aware Power shell commandlets for conf/collab

• Provisioning cmdlets for ACP provisioning

• Provsioning cmdlets for MC provisioning

• Improved troubleshooting

• Usage reporting

• Multi-party IM and Presence

• Address Book Search• Distribution lists• File Transfer• PC-to-PC audio and

video (inside firewall)• Office integration

(Presence, click-to-communicate etc…)

IM/Presence

• Firewall traversal for files and A/V

• Skill search in SharePoint

• IM archiving**• Anti-virus scanning for

meeting content**

Security/Archiving

Applications/Developer

• IM and media encryption

• IM filtering

• 3-4 Pilots (OC APIs)

• Server-side APIs

• 3rd party compliance solutions

• PSTN IN/OUT using OC**

• Call controls (transfer, hold, forwarding)**

• Simultaneous ringing**

• Voicemail via Exchange Online UM**

Voice

• Communicator Automations API

** Feature availability TBD

• IP deskphone• Response groups• E-911 via OC• Branch office

appliance• Call admission control• Analog devices• Common area phones• Call park• Private line• Delegation• Team Call

New Capabilities Powered By SharePoint 2010

Insights and Composites Content and Search

Excel Services Access ServicesVisio ServicesImproved human workflowsForms ServicesProject Online

Portal site templatesExtranet accessInternet sitesMySites (incl. MyContent; MyProfile; MyNewsfeed)Tag clouds, activity feedsImproved Wikis and BlogsOffice 2010 integration incl. support for Offline Working

Enhanced document collaboration and management Office Web AppsCross site-collection searchSearch refinersPeople search

Sites and Communities

Detail Comparison

On-premises only• Online today • SharePoint 2010 feature coming to SharePoint Online

• People and groups lists

• Calendars• Email Integration• Task Coordination• Surveys• Document

Collaboration• Issue Tracking• Templates• Standard Site

templates• Improved Wikis and

Blogs• Real time presence

and communication• Tagging (Content and

Expertise)• Rating• Note Board• Tag Cloud• Activity Feed• Standard Meeting Site

Templates• SharePoint WorkSpace• Hierarchical

Organization Chart• Improved My Sites

Communities

• Search in a single site collection

• Business Data Search (via Indexing and federated query)

• FAST• Defining new custom

content sources• Crawling BDC Data• Relevance Features

• Did you mean?• Query

Recommendation• Configure crawled file

type• Authoritative pages

• Enterprise content sources

• Cross site-collection search

• Admin and Management

• Indexing Controls• Phonetic Search• People search

Search

• Performance Point Services

• Business data web parts

• Business data actions

• Integrated business intelligence dashboards

• Key performance indicators (KPIs)

• Filter web parts• Integrated flexible

spreadsheet publishing

• Share manage and control spreadsheets

• Web based business intelligence using excel services

• Data connection libraries

• Report center• Visio Integration• Web Analytics• Improved Usage

Analytics

Insights Composites

• BCS (read/write)• Custom Installed

InfoPath form templates

• External Lists

• Forms libraries• Custom non-code

workflows• Centralized forms

management and control

• Design once development model

• Form import wizard• Integrated

deployment model for no-code forms

• Compatibility Checker• Improved Forms Technology

• Improved Workflows• Business Document

Workflow Support • Partial trusted

workflow actions• Access Services• Improved SharePoint

Designer• Sandbox Solutions

• RSS Content Syndication

• Privacy and security• Audience Targeting • Site and document

aggregation• Site Manager• Mobile Device Support• SharePoint sites and

Documents Roll up web parts

• Integration with SharePoint designer (except site backup and restore

Sites

• Portal Site Templates• Site Directory• Colleagues and

membership web parts• User Profiles import• Extranet Access• Anonymous Access• Multi-lingual user

interface• New UX• Cross Browser Support

(Safari, IE, FF)• Office 2010 Client

integration

• Vanity domains for non-SSL sites only

• Tenant admin across site collections

• Better control of FQDNs

• Managed path site collections

Service Specific

Other

• Multiple Site Collections per customer

• Manage Site Collection Features and quota

• Off-boarding of customer data

• Project Online• Access Services

• Configure blocked file type

• Self service site creation

• Custom Managed Paths

• Roll up usage Analytics

*Capacity increase: 10 GB for each subscribingcompany plus 500MB per user (USL).

• Document Information Panel

• Document Action Bar• Retention and

Auditing policies• Navigation controls• Content publishing• Page Layouts• Improved Content

authoring • Slide Libraries• Document

Management Site Templates

• Standard Enterprise and Publishing Site templates

• Policies, auditing and compliance

• Improved Records Repository

• Legal holds• Metadata and

taxonomy• Content Organizer• Metadata driven

Navigation• Document IDs • Document Sets• Office Web Apps

Content

• Integration with Microsoft information rights management (IRM)

• Site variations• Content staging and

deployment• Configure Information

Management

Best Productivity on the Phone

Office hub brings it all togethereasily read, edit and share documents all in one place on Windows Phone 7

Stay productive with SharePointalways have access to the latest doc version with SharePoint Workspace Mobile

OneNote, powered up for mobiletake notes with text, pictures and voice then synchronize with your desktop OneNote

Sync notes over-the-air

One-click access to SharePoint

docs

Easy access to SharePoint sites,

lists and libraries

Add comments to Word docs

View PowerPoint animations

New platform capabilitiescoming for BPOS

Programmability and More Control

Platform Web ServicesNew programmability layer allowing third party to interact with platform, by-passing the user interface

Service Specific ControlFall through experience to specific services to gain similar server configuration control

Remote PowerShell Manage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes

Collaboration CustomizationVisual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions

Authentication and Sign-OnActive Directory Federation Services powers enterprise single sign-on

Users don’t need to remember separate cloud passwords Administrators can retain existing domain security policies Supports multi-factor authentication Allows you to block access to users outside your firewall

Users are authenticated by local Geneva server

No client sign-in tool required

Windows Server 2008

ADFS 2.0 (Geneva)

On Premises

Ease of Use Improvements

Subscription and Trial Web Access

Service Administratio

nSign In Client

IT Pro End User

Today

Future Service ConnectorEnsure PC has the latest patches to work with Office Clients

Single PortalOne place to go for subscription management, service administration, and service usage

New Platform RequirementsOperating System Requirements

XP SP3 with RPC over HTTP patchXP Home and Media Center edition only for managed identity deployment

Vista SP2 Windows 7Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard)

Office Client RequirementsOffice 2007 SP2 and above

Investigating support for Outlook 2003 with Exchange OnlineInvestigating support for Office 2003 with SharePoint Online

Office 2008 for Mac and Entourage 2008 Web Services EditionService Connector with .NET 2.0 or later (highly recommended)New Office Communicator ClientMac Messenger 9

Browser RequirementsInternet Explorer 8 is required for XP Internet Explorer 7 for Vista users Firefox 3.xSafari 4.x

Key partner opportunities

Partner Services Opportunities Exchange Online

Exchange Web Services Remote PowerShell Sessio

n

Cross-p

remises

coexis

tence

Exchange

Web Services

LOB Apps

Integrate with LOB Applications Manage through remote PowerShell

Integrate with on-premises IT infrastructure

Integrate with LOB applications on-

premise or on Azure

Partner Opportunity

Enable scripting and automation of

routine tasks to manage Exchange

Online

Partner Opportunity

Integration with on-premises IT incl.•Local PBX phone system, OCS or fax (for hosted UM)•Local AD (for identity federation and DirSync•Local RMS system (for Information Rights Management)•On-premises Exchange (for customization and integration)

Partner Opportunity

Phone system (PBX)

Voicemail with

Unified

MessagingIdenti

ty fed

eratio

n,

direc

tory s

ync,

RMS

Active Directory

Partner Services Opportunities SharePoint Online

SharePoint Consulting and Migration Planning Services

Migration Planning ServicesIntranet Site Design, Customization and ThemingForms Design Processing and Workflow PlanningSocial Strategy Planning and ExecutionEnterprise Content ManagementSearch and Taxonomy Definition and DeploymentChange Management

Partner Opportunity

SharePoint Customization

Migration Services

Business Process Consulting

Enterprise Content Management

Internet/Extranet Site Design

Workflow Design

Common hybrid scenarios that can help partners and customers transition to online

Split user population By business unit, geography, etc.

Split across workloadsExample: e-mail online, collaboration on premises

Split within workloadSome SharePoint sites online, some on premises

Integration with infrastructure

Identity federationOn-premises line-of-business applications*

LOB Apps Partner Solution

On Premises

Online

Transitioning to OnlineCommon Hybrid Scenarios

*Integration only with Exchange Online

Looking towards WPC 2011… Partner of the Year

Roadmap This year

quickstartonlineservcies.comBusiness Model TransformationCustomers PreparedCustomers Deployed

Services update to 2010New Online Platform CapabilitiesOnboarding new services

Deliberate Dependence

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