Clas Ohlson - Marknadskontrollrådet€¦ · Clas Fix It, knife sharpening, installation and...

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Clas Ohlson January 2019

Transcript of Clas Ohlson - Marknadskontrollrådet€¦ · Clas Fix It, knife sharpening, installation and...

Page 1: Clas Ohlson - Marknadskontrollrådet€¦ · Clas Fix It, knife sharpening, installation and storage of robot lawn mowers Guidance in store, remote guidance in home by Clas Fix It,

Intro slide with

Clas OhlsonJanuary 2019

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The history of Clas Ohlson

• Established by Mr. Clas Ohlson in 1918 in Insjön, Sweden

• Started with technical catalogues and products

• “Clas Ohlson spirit” a solid foundation on which the company was built

− Still very much part of the corporate culture

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To help and inspire people to improve their everyday life by offering smart, simple, practical solutions at attractive prices.

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0

1 000

2 000

3 000

4 000

5 000

6 000

7 000

8 000

9 000

86/87 88/89 90/91 92/93 94/95 96/97 98/99 00/01 02/03 04/05 06/07 08/09 10/11 12/13 14/15 16/17

Accelerated sales growth

1st store in Norway

100th store

MSEK

50th store

20th store

E-com in Sweden

and Norway1st store

outside Insjön

1st store in Finland

Listed on Stockholm Stock Exchange

200th store

17/18

E-com in Finland and UK

1st store and E-com in Germany

Collaboration with MatHem

1st store in UK

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From Dalarna to international retailer

1998/99** 2017/18

*1 January 2019

**The financial year prior to stock exchange listing

Number of employees

400

5,000Number of sales markets

Number of stores

10

238*

Number of store visitors 7

million

75million

Sales, SEK 830million

8billion

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Product offer

• Own brands approx. 35% of sales

• More than 15,000 products in five

categories

• Developed and highly appreciated

spare parts offering

• Innovative products for a more

sustainable lifestyle

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A unique customer offer

Full

service

Guidance

Products

Solutions catering

for different customers’

specific needs and wants

Clas Fix It, knife sharpening,

installation and storage of robot

lawn mowers

Guidance in store, remote

guidance in home by Clas Fix It,

support by customer service

teams

Smart products with

2-10 year guarantee,

spare parts, workshop

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Efficient and sustainable value chain

Product development

Manufacturing

TransportationOperations

Sales

Consumer use

End of life

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Long-term sustainability targets

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Reduce emissions of CO2

over time in relation to net sales

Share of products for a more sustainable lifestyle >25% of sales 2020

Sustainable products

CO2 emissions

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Testingprocedure &requirements

Riskassesment& technical

audit

12 month timeline

12 11 10 9 8 7 6 5 4 3 2 1 0Months

Transportsea/train

Trend brieffr SE

Factory/fairvisits

PIM/Packaging

design

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Product Development

Concept developmentideation Final design proposal Implementation

Productsat store

Productsat DC

3 weeks beforeseason start

Developmentbrief

Offersheet

Productcompliance/

Quality

Samplesprocess

Production

Order Control

Hot News

Prioritized products

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Product Compliance

Product Compliance

Our mission7

1 Compliance and Sustainability Specialist1 Sustainable solutions specialist4 administrative technicians

Whole year - Monitor policies, legal requirements. standardization process in EU

January 1st every year – new version of Clas Ohlson requirements.

1. Legal

2. Sustainability

3. Chemical beyond legal

Masterdata and compliance check for all Clas Ohlson articles

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Product requirements

Product Compliance

Product requirements

Safety Monitor documents Testing, own lab or third party Adaption to local markets

Machines

PPE

RED

(EMC, LVD)

Med tech

GPSD(Product safety general)

National requirements

ErP

ECO-designClas Ohlson

requirements

RoHS

Foodcontactmaterial

Toys

Cosmeticproducts

Packaging

Biocidalproducts

CLP

Food

WEEE

Chemical Content Clas Ohlson requirements Risk assessment and testing, own lab or third party Adaption to local markets

Feed

Fertilizers

EU Timberregulation

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REACHChemicals in articlesChemical products

Seed Soil

Plants

Sustainability Sustainability criteria Packaging, waste

Electronic tax

Explosive Precursors

Plant protection

agents

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Effektiv compliance process

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• Detaljerad process

• Systematik

• Riskbedömning

Brand Brands No name Private Label

Level 0 1 2

Vendor base Europe Asia Asia (new/risk)

Level 1 2 3

Sales volume Low Medium High

Level 1 3

Users Domestic Children

Level 1 3

Skin Contact < 30 s > 30 s or rep. short time

Level 1 3

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Technical audit / Corrective action report

Quality – technical audit

Risk assessment7

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Supplier / IPO

Order

packaging,

manual, webb

text

Mass

production

Sample from

CO mass

production to

third party test

Article ready to

order in

system

Add article to

system

Request

documents

and

information

Release article

from DC

-4 w -3 w -1-2 w

Register

document and

master data

Check

compliance

test report

Article update

template

Send

information

Sign

documents

Product manager

Administrative technician

Start

Test report

third

Stop

Article approval process -6m

Product compliance

Article approval process7

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Utmaningar – varje dag

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• Tidslinjen för att ta in en produkt/justera en produkt är lång

• Samsyn med tillsynsmyndigheten – samma mål – säkra produkter

• Detaljeringen i produktkunskap och rapportering

• Tillsyn på rätt ställe i kedjan butik/huvudkontor

• Beslut med direkt effekt

− Dammsugare

− Bambu i material som kommer i kontakt med mat

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WFD Database

Contains EDGME (Art 33, Regulation EU 1907/2006)

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Utmaningar i det större perspektivet

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• Ökade krav kring spårbarhet och due dilligence på komponent/material/fiber

• Ökade krav på att föda in information i myndigheters databaser

• Balansera konsumentens intresse av information med vad konsumenten redan förutsätter att vi har tagit hand om.

• Privat import via e-plattformar

• Nationella initiativ

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Ljuspunkter framöver

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www.clasohlson.com