Clas Ohlson - Marknadskontrollrådet€¦ · Clas Fix It, knife sharpening, installation and...
Transcript of Clas Ohlson - Marknadskontrollrådet€¦ · Clas Fix It, knife sharpening, installation and...
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Intro slide with
Clas OhlsonJanuary 2019
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The history of Clas Ohlson
• Established by Mr. Clas Ohlson in 1918 in Insjön, Sweden
• Started with technical catalogues and products
• “Clas Ohlson spirit” a solid foundation on which the company was built
− Still very much part of the corporate culture
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To help and inspire people to improve their everyday life by offering smart, simple, practical solutions at attractive prices.
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1 000
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86/87 88/89 90/91 92/93 94/95 96/97 98/99 00/01 02/03 04/05 06/07 08/09 10/11 12/13 14/15 16/17
Accelerated sales growth
1st store in Norway
100th store
MSEK
50th store
20th store
E-com in Sweden
and Norway1st store
outside Insjön
1st store in Finland
Listed on Stockholm Stock Exchange
200th store
17/18
E-com in Finland and UK
1st store and E-com in Germany
Collaboration with MatHem
1st store in UK
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From Dalarna to international retailer
1998/99** 2017/18
*1 January 2019
**The financial year prior to stock exchange listing
Number of employees
400
5,000Number of sales markets
Number of stores
10
238*
Number of store visitors 7
million
75million
Sales, SEK 830million
8billion
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Product offer
• Own brands approx. 35% of sales
• More than 15,000 products in five
categories
• Developed and highly appreciated
spare parts offering
• Innovative products for a more
sustainable lifestyle
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A unique customer offer
Full
service
Guidance
Products
Solutions catering
for different customers’
specific needs and wants
Clas Fix It, knife sharpening,
installation and storage of robot
lawn mowers
Guidance in store, remote
guidance in home by Clas Fix It,
support by customer service
teams
Smart products with
2-10 year guarantee,
spare parts, workshop
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Efficient and sustainable value chain
Product development
Manufacturing
TransportationOperations
Sales
Consumer use
End of life
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Long-term sustainability targets
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Reduce emissions of CO2
over time in relation to net sales
Share of products for a more sustainable lifestyle >25% of sales 2020
Sustainable products
CO2 emissions
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Testingprocedure &requirements
Riskassesment& technical
audit
12 month timeline
12 11 10 9 8 7 6 5 4 3 2 1 0Months
Transportsea/train
Trend brieffr SE
Factory/fairvisits
PIM/Packaging
design
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Product Development
Concept developmentideation Final design proposal Implementation
Productsat store
Productsat DC
3 weeks beforeseason start
Developmentbrief
Offersheet
Productcompliance/
Quality
Samplesprocess
Production
Order Control
Hot News
Prioritized products
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Product Compliance
Product Compliance
Our mission7
1 Compliance and Sustainability Specialist1 Sustainable solutions specialist4 administrative technicians
Whole year - Monitor policies, legal requirements. standardization process in EU
January 1st every year – new version of Clas Ohlson requirements.
1. Legal
2. Sustainability
3. Chemical beyond legal
Masterdata and compliance check for all Clas Ohlson articles
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Product requirements
Product Compliance
Product requirements
Safety Monitor documents Testing, own lab or third party Adaption to local markets
Machines
PPE
RED
(EMC, LVD)
Med tech
GPSD(Product safety general)
National requirements
ErP
ECO-designClas Ohlson
requirements
RoHS
Foodcontactmaterial
Toys
Cosmeticproducts
Packaging
Biocidalproducts
CLP
Food
WEEE
Chemical Content Clas Ohlson requirements Risk assessment and testing, own lab or third party Adaption to local markets
Feed
Fertilizers
EU Timberregulation
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REACHChemicals in articlesChemical products
Seed Soil
Plants
Sustainability Sustainability criteria Packaging, waste
Electronic tax
Explosive Precursors
Plant protection
agents
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Effektiv compliance process
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• Detaljerad process
• Systematik
• Riskbedömning
Brand Brands No name Private Label
Level 0 1 2
Vendor base Europe Asia Asia (new/risk)
Level 1 2 3
Sales volume Low Medium High
Level 1 3
Users Domestic Children
Level 1 3
Skin Contact < 30 s > 30 s or rep. short time
Level 1 3
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Technical audit / Corrective action report
Quality – technical audit
Risk assessment7
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Supplier / IPO
Order
packaging,
manual, webb
text
Mass
production
Sample from
CO mass
production to
third party test
Article ready to
order in
system
Add article to
system
Request
documents
and
information
Release article
from DC
-4 w -3 w -1-2 w
Register
document and
master data
Check
compliance
test report
Article update
template
Send
information
Sign
documents
Product manager
Administrative technician
Start
Test report
third
Stop
Article approval process -6m
Product compliance
Article approval process7
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Utmaningar – varje dag
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• Tidslinjen för att ta in en produkt/justera en produkt är lång
• Samsyn med tillsynsmyndigheten – samma mål – säkra produkter
• Detaljeringen i produktkunskap och rapportering
• Tillsyn på rätt ställe i kedjan butik/huvudkontor
• Beslut med direkt effekt
− Dammsugare
− Bambu i material som kommer i kontakt med mat
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WFD Database
Contains EDGME (Art 33, Regulation EU 1907/2006)
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Utmaningar i det större perspektivet
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• Ökade krav kring spårbarhet och due dilligence på komponent/material/fiber
• Ökade krav på att föda in information i myndigheters databaser
• Balansera konsumentens intresse av information med vad konsumenten redan förutsätter att vi har tagit hand om.
• Privat import via e-plattformar
• Nationella initiativ
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Ljuspunkter framöver
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www.clasohlson.com