Curriculum VitaeCornelius Johannes Fourie

PERSONAL DETAILS

FULL NAMES: Cornelius Johannes Fourie

ID NUMBER: 7808235233086

PASSPORT NUMBER: A01047522 (DATE OF ISSUE – 6/5/2010, EXPIRE 5/5/2020)

CONTACT NUMBERS: 078 459 4777

EMPLOYMENT HISTORY

COMPANY: David Douglass – Independent Contractor for DiscoveryDATES EMPLOYED: 1 May 2014 – 30 September 2014POSITION HELD: Operations and Office ManagerDUTIES:

Reviewing client benefits Generating quotes (Health, Life, Invest and Insure) Managing staff Dealing with commission statements Uploading new applications General management duties Managing operations

COMPANY: Royal Serve CleaningDATES EMPLOYED: 7 October 2013 – 6 January 2014POSITION HELD: TrainerDUTIES:

Train kitchen cleaners on proper kitchen hygiene Managing of staff – 90 cleaners Making weekly reports on progress Setting up tests Managing staff for functions Assisting Food safety manager with controlling on food safety

COMPANY: Discovery DCS (Discovery Consulting Services)DATES EMPLOYED: 1 April 2012 – 30 April 2013POSITION HELD: Assistant Broker ConsultantDUTIES:

Managed Broker enquiries Debtors control Update client profiles Administrative duties Client data base management Policy application management and client/broker liaison for Discovery Life Policies,

Discovery Health Medical Aids and Discovery Invest Compose offer letters and compile welcome packs Applicant medical history research and liaising with “Smart Service Nurses” to

arrange appointments for the required medical procedures Policy quotations and benefit outline

COMPANY: Discovery DATES EMPLOYED: 1 July 2006 to 31 March 2012POSITION HELD: Correspondence ConsultantDUTIES:

Managed Vitality members’ enquiries Complaint management and problem solving Lodge client queries on system Handle escalated queries from Internet complaint portals e.g. Hellopeter. Customer service Daily activity reports Key performance indicators management Daily statistics reports delivered to management to calculate incentives for

consultants Took on team leader responsibilities in her absence. Controlled home loan benefit cash backs with Vitality and DiscoveryCard

(Discovery credit card) in conjunction with FNB

EARLIER EMPLOYMENT HISTORY

Tapenade Olive Shop March 2006 – 12 April 2006Shop Assistant duties included:

Customer service Stock control Sales Opening and closing duties Store set up Cash control

The Waldorf Hilton April 2005 – February 2006 (UK)Food and Beverage attendant:

Food and beverage service in a five star restaurant Cash handling Customer service Food safety procedures Restaurant set up Room service deliveries

SellStuffEasy Ltd December 2004 – March 2005(UK)Auction lister

Showcase Theatre Restaurant July 2001 – September 2004Public Relations Officer Restaurant and Bar Manager

ABSA Bank BCCU (Branch Credit Centralization Unit) February 1999 - November 2000Credit clerk, Credit analyst & Communication championDuties included: Doing online payments for clients whose credit facilities has been approved. Analyzing financial statements, writing recommendations for credit manager.

Absa Bank MAC (Mortgage Acceleration Centre)February 1998 – February 1999Duties Included: Drawing of credit history of client, capturing new bond

ABSA Bank Malelane July 1997 – January 1998Teller, Enquiries clerk, and Switchboard operator

Duties included: Opening of new cheque accounts, savings accounts, debit and stop orders, Forex

Steiltes KwikSpar April 1995 – June 1997Cashier and Assistant ManagerDuties included: Stock Take and training of new cashiers

Café Mozart Coffee Shop Nelspruit 1994 – April 1995Waiter and General ManagerDuties included: Stock Take and Stock order

EDUCATIONAL HISTORY

UNISABachelors in Consumer Science – Hospitality Management (Current)First Year Subjects 2014

- Practising Work Place English – Passed- Business Management 1A – Passed - Ethical Information and Communications – Passed- Nutrition – Current- Food preparation theory – Current- Accounting Principles – Current

Exercise Training AcademyFitness Certificate – Personal Trainer – 2011

IT Intellect – various certificates completedNCCS March 2001 – November 2001A+, N+, MCSE, MCDBA, MCSD and Web Development

IOB Property Finance Diploma 1998 – 1999 (Completed) NQF5 – 240 CreditsValuations and EconomicsFunding and Risk ManagementProperty Finance Law 1Property Finance Law 2

Nelspruit Technical CollegeN4 Business Management January 1997 – June 1997 (Completed)

Nelspruit Technical CollegeNSC Jan 1996 - December 1996 (Completed)

COMPUTER PROGRAMS: Office Suite 93, 97, 2003, 2007 and 2010, SQL Server, Magic 8

REFFERENCES

Fazila Dudan – Office manager DCS Sandton – 011 787 5697Celia Potgieter – Team Leader Discovery Vitality – 011 529 2888Anelia Kennedy - Catering Manager, Spotless Services (former Assistant Operations Manager, The Waldorf Hilton) - +61 450 069 199