CITY OF ST. CLOUD, MN
Transcript of CITY OF ST. CLOUD, MN
To provide high quality public services for our residents in a cost effective, responsive, innovative and professional manner given the changing needs and resources available.
OUR MISSION IS
• Excellence and quality in the delivery of services
• Fiscal responsibility
• Ethics and integrity
• Respecting residents as owners
• Open and honest communications
• Professionalism
• Visionary leadership and planning
OUR CORE VALUES ARE
About the City
CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 3Ways to Get Involved!
NEIGHBOR OF THE MONTH
TOWN HALL
MEETINGS
BOARDS AND
COMMISSIONS
CITY WEBSITE &
MOBILE APP
MAYOR’S WEEKLY
MESSAGE
ST. CLOUD 101
ONLINE
GOVTV –CABLE
CHANNEL 181
COMMUNITY FESTIVALS & EVENTS
NATIONAL NIGHT
OUT
CITY NEWSLETTER
VISIT THE MAYOR /mayordavekleis /MayorDaveKleis 320.255.7201
CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 4
2019 2017 2012
About the 2019 Survey
SURVEY QUESTIONS
The set of questions was based on previous survey’s conducted in 2012 and 2017, and revised to meet the needs of the City in 2019.
The City of St. Cloud collaborated with the SCSU Survey Centerto conduct this study of City residents’ attitudes and behaviorson issues relevant to quality of life, City governance, and publicservices.
ST. CLOUD STATE UNIVERSITY SURVEY CENTER
5CITY OF ST. CLOUD 2019 COMMUNITY SURVEYThanks for Your Input!
Visit the City of St. Cloud webpage at WWW.CI.STCLOUD.MN.US
FULL SURVEY RESULTS ARE ONLINE*
* This presentation is a visual representation of data intended to present survey data information quickly and clearly.
6CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
WHAT DO YOU LIKE BEST ABOUT ST. CLOUD?
1 3It Has All
I Need
2 4Family is Here
College & Universities
Medical Services
7CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
HAVE YOU ATTENDED A NEIGHBORHOOD MEETING IN PAST YEAR?
Yes Don’t KnowNo
15% 84% 1%
8CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
HAVE YOU ATTENDED A NEIGHBORHOOD SOCIAL ACTIVITY IN PAST YEAR?
Yes Don’t KnowNo
35% 64% 1%
9CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
HOW INFORMED ARE YOU ABOUT ORGANIZATIONS/ACTIVITIES IN YOUR NEIGHBORHOOD?
Somewhat Informed
Very Uniformed
Somewhat Uninformed
Very Informed
Do Not Know
12%
35%
21% 25%
7%
10CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
AGREE
DISAGREE
NEUTRAL
36%
17%
19%
PEOPLE IN MY NEIGHBORHOOD HAVE OPPORTUNITIES TO MEET AND WORK ON SOLVING NEIGHBORHOOD PROBLEMS.
28%
DO NOT KNOW
CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 11
MY NEIGHBORHOOD IS A GOOD PLACE TO LIVE.
AGREE
DISAGREE
NEUTRAL/DO NOT KNOW
75%
12%
13%
12CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
WHAT IS THE BEST THING ABOUT YOUR NEIGHBORHOOD?
1 3Quiet
2 4Friendly
NeighborsConvenient
to WorkSafe and
Low Crime
13CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
WHAT IS THE WORST THING ABOUT YOUR NEIGHBORHOOD?
1 3Do Not Know
2 4Safety &
CrimeTraffic
(too much, too fast)
Sidewalks(need more)
CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 14
HOW WOULD YOU RATE THE EASE OF DRIVING AROUND TOWN
(TRAFFIC CONGESTION)?
1% Not Applicable
15CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
WHEN DO YOU NORMALLY VISIT THE DOWNTOWN AREA?
Morning7% Afternoon13% 19% 49% 12%Evening/Night
Various Times
Never/Do NotKnow
16CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
92%
60%
72%
54%
HOW SAFE DO YOU FEEL WALKING ALONE IN YOUR NEIGHBORHOOD DURING THE DAY?
HOW SAFE DO YOU FEEL WALKING ALONE IN YOUR NEIGHBORHOOD DURING THE DARK?
HOW SAFE DO YOU FEEL WALKING ALONE IN DOWNTOWN?
OVERALL, HOW SAFE DO YOU FEEL?
17CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
WERE YOU OR ANYONE INYOUR HOUSEHOLD A VICTIMOF A CRIME IN ST. CLOUDOVER PAST 12 MONTHS?
IF VICTIM OF CRIME, DID YOUREPORT ANY OF THESECRIMES TO ST. CLOUD POLICE?
Yes No
16% 83%1%
Yes No
58% 38%
Don’t Know
4%
Don’t Know
18CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
IF REPORTED CRIME, HOW WOULD YOU RATE YOUR OVERALL SATISFACTION WITH POLICE DEPARTMENT
RESPONSE?
10% Do Not Know
70%20%
19CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
HAVE YOU CONTACTED AN ELECTED OFFICIAL OR CITY STAFF REGARDING NEIGHBORHOOD/COMMUNITY ISSUE OVER THE PAST 12 MONTHS?
Yes No
17% 82%
Don’t Know
1%
20CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
9% Do Not Know
67%24%
IF CONTACTED ELECTED OFFICIAL/CITY STAFF, HOW WOULD YOU RATE YOUR OVERALL SATISFACTION WITH
THE RESPONSE?
21CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
HAVE YOU HAD CONTACT WITH ST. CLOUD FIRE DEPARTMENT OVER PAST 12 MONTHS?
Yes No
11% 89%
Don’t Know
1%
22CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
IF CONTACTED FIRE DEPARTMENT, HOW WOULD YOU RATE YOUR EXPERIENCE WITH ST. CLOUD
FIRE DEPARTMENT?
8% Do Not Know
90%2%
23CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
IF REPORTED A CRIME, RATE OVERALLSATISFACTION WITH ST. CLOUDPOLICE DEPARTMENT RESPONSE?70%
90%67% IF CONTACTED ELECTED OFFICIAL/CITY
STAFF, RATE OVERALL SATISFACTIONWITH THE RESPONSE?
IF CONTACTED THE FIRE DEPARTMENT,RATE OVERALL EXPERIENCE WITH THEFIRE DEPARTMENT?
24CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
75%40%
RATE OVERALL PHYSICALCONDITION OF ROADS INST. CLOUD
RATE QUALITY OF SNOWPLOWING OF CITY STREETS
RATE THE CITY DRINKINGWATER SERVICE
RATE THE CITY SANITARYSEWER SERVICE
RATE OVERALL APPEARANCEOF THE CITY
RATE THE PARKS & RECREATIONOPPORTUNITIES IN ST. CLOUD
78%
90%
90%
90%
91%
92%
25CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
75%40%
RATE ARTS AND CULTUREAMENITIES IN ST. CLOUD
RATE HOW THE CITY ISMEETING THE NEEDS OF THESENIOR POPULATION
RATE HOW THE CITY ISMEETING THE NEEDS OFTHE YOUTH
RATE THE QUALITY OF EXISTINGPARKS, TRAILS, GREENWAYSIN ST. CLOUD
RATE THE CONDITION OFSTREETS, STREET LIGHTS,PEDESTRIAN FACILITIES INYOUR NEIGHBORHOOD
85%
57%
61%
90%
RATE THE QUALITY OF EXISTINGPARKS, TRAILS, GREENWAYS INYOUR NEIGHBORHOOD
85%
82%
26CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
RATE THE OVERALL SATISFACTION WITH CITY OF ST. CLOUD SERVICES?
POSITIVE
POOR6%94%
CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 27
HOW WOULD YOU RATE THE OVERALL APPEARANCE OF THE CITY?
7%POOR
93%POSITIVE
28CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
WHAT ARE THE TOP THREE ISSUES THE CITY OF ST. CLOUD SHOULD ADDRESS IN THE NEXT YEAR
1 3Public Safety
2 4Roads Traffic Northstar
29CITY OF ST. CLOUD 2019 COMMUNITY SURVEY
ST. CLOUD IS A FRIENDLY COMMUNITY.
AGREE
DISAGREE
NEUTRAL/DO NOT KNOW
63%21%
16%
CITY OF ST. CLOUD 2019 COMMUNITY SURVEY 30
400 2nd Street South, St. Cloud MN 56301
320.255.7200