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City of Sarasota 2008 National Citizen Survey Conducted by the National Research Center (NRC) for...
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![Page 1: City of Sarasota 2008 National Citizen Survey Conducted by the National Research Center (NRC) for the City of Sarasota.](https://reader030.fdocuments.us/reader030/viewer/2022032709/56649eb75503460f94bc13fe/html5/thumbnails/1.jpg)
City of Sarasota 2008 National Citizen Survey
Conducted by the National Research Center (NRC) for
the City of Sarasota
![Page 2: City of Sarasota 2008 National Citizen Survey Conducted by the National Research Center (NRC) for the City of Sarasota.](https://reader030.fdocuments.us/reader030/viewer/2022032709/56649eb75503460f94bc13fe/html5/thumbnails/2.jpg)
2008 Citizen SurveyOverview
NRC Surveys in 2005 and 2006
National Benchmarking Program
Data Collection-August & September
3,000 Surveys to random households• Spanish translation made available upon request
![Page 3: City of Sarasota 2008 National Citizen Survey Conducted by the National Research Center (NRC) for the City of Sarasota.](https://reader030.fdocuments.us/reader030/viewer/2022032709/56649eb75503460f94bc13fe/html5/thumbnails/3.jpg)
2008 Citizen SurveyOverview
30% response rate (within normal %)
Cost of Survey $22,250
2008 Results on City’s website www.sarasotagov.com
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2008 Citizen SurveyAssessment Goals
Information for resource/program allocations
Performance Measurement/Benchmarking
Improve Services
Civic Engagement
Improve Community Quality of Life Factors
Strengthen Public Trust
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2008 Citizen Survey“How to” View Results
Results were compared to the previous surveys (2005 & 2006), local demographics and geographic subgroups, and similar sized communities in USA
% Differences between years are only considered “statistically significant” if greater than five % points
Responses were either excellent; good; fair; poor; or *don’t know (*removed from the analysis)
Results are averaged on a 100 point scale (100=Excellent; 67=Good; 33=Fair; 0=Poor )
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2008 Citizen SurveyOverall Quality of Life
84 % of citizens rated Sarasota excellent or good place to live (75% in 2006; similar to natl benchmarks)
66% of citizens thought their neighborhood was an excellent or good place to live (74% in 2006 & below natl benchmarks)
76% rated the overall quality of life as excellent or good (71% in 2006; similar to natl benchmarks)
80% would recommend living in Sarasota and will remain over the next five years (question not asked in pervious years)
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2008 Citizen SurveyCommunity Focus Areas
Three Areas with the most favorable ratings:
• OVERALL APPEARANCE OF SARASOTA • 78% and above natl benchmarks
• OVERALL IMAGE & REPUTATION• 78% and above natl benchmarks
• OPPORTUNITIES FOR CULTURAL ACTIVITIES• 76% and above natl benchmarks
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2008 Citizen SurveyCommunity Focus Areas
Three that received the least positive ratings:
• AVAILABILITY OF AFFORDABLE QUALITY HOUSING* • 18% and below natl benchmarks• 48% reported housing costs as 30% or more of income
• EASE OF BICYCLE TRAVEL IN SARASOTA *• 40% and below natl benchmarks• Ease of walking also below natl benchmarks
• EASE OF BUS TRAVEL IN SARASOTA*• 47% and above natl benchmarks*• 2% of those surveyed utilized public transit with 80% utilizing vehicles for
work commute; However 34% had ridden a local bus within Sarasota
*All three of the focus areas were higher than pervious years
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2008 Citizen SurveyCommunity Focus Areas
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2008 Citizen SurveyPublic Information & Trust
Public Information Svcs• 64% watched a local government meeting• 38% attended a local government meeting• Both are above the natl benchmarks• 53% visited City website (41% in 2006)
Public Trust Ratings 30% excellent or good “in listening” 42% in “welcoming citizen involvement” Both are below natl benchmarks
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2008 Citizen SurveyCity Employees
Last week the City Manager, and the City Auditor and Clerk sent a “thank you” to all City employees, as 73% of the respondents who had contact with City employees ranked their overall impression as “excellent” or “good”
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2008 Sarasota Citizen SurveyJob & Retail Growth
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2008 Citizen SurveyEconomy and New Development
Sarasota as a place to work was rated at 42%Below the natl benchmarks Job Growth rating (reflection of local economy)
88% of citizens felt that their economic future would be “somewhat” or “very” negative in the near term
58% rated as “excellent” or “good” the overall quality of new development in the City of Sarasota
In 2006, this was rated as 44%
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2008 Citizen SurveyPublic Safety & Code Enforcement
89% thought a “major” or “moderate” problem were run down buildings, weed lots or junk vehicles
87% gave positive ratings to daytime safety in downtown as well as neighborhoods
55% to 59% positive ratings regarding safety at night
Overall public safety ratings were similar or below natl benchmarks
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2008 Citizen SurveyQuality of City Services
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2008 Citizen SurveyQuality of City Services
26 City service areas included in survey
• Rating Decreases for code enforcement; economic development; recycling
• Rating Increases for Bus/transit Services; Street Cleaning; City Parks; Recreational Facilities; Cable TV and Public Information; Drinking Water; and Storm Water
• Key Drivers (those that influence survey results) are Public Information; Police Services; Economic Development; Traffic Signal timing; and City Parks.
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2008 Citizen SurveyPolicy Questions
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2008 Citizen SurveyOpen Ended Question
What do you like most about the City of Sarasota?
Natural environment/water and beaches/scenery/natural beauty 34% Culture/arts/education opportunities 19% Quality of community/neighborhood/people, etc 15% Quality of life general/lifestyle/everything/safe community 14% Climate/weather/seasons 13% Appearance/overall cleanliness/architecture 13% Diversity/quality of opportunities (shopping, restaurants, business, downtown) 13% Size of community/small town feel 11% Parks/Recreation opportunities 11% Nothing - negative response 9% Location/convenience/proximity to amenities 8% Quality/availability of services/transit/library/senior services 7% Don’t know 0% Other 9%
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2008 Citizen SurveyNext Steps
Review specific benchmarking results with other NRC communities
Review specific comparisons with 2005 and 2006 data
Review 2008 data w/community demographics Alignment with City Commission 2008-09
Goals Alignment with FY 2009-2010 Budget