City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August...
Transcript of City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August...
City of Orem
Drill Down for Safety
Emergency Communications
Drill
Leadership Training Meeting
August 27th 7pm
2015
WelcomeFire Inspector Kerry McClellan
–City of Orem
OverviewJo Anna Larsen
-Orem Emergency Manager
Orem Drill Down for SafetySept 17, 2015 6:00 pm
The AgendaO Welcome
O Philosophy
O Drill Objectives
O City-Area Plan
O Terminology
O The Drill
O Functional & Access Needs
O Communications
O Publicity
O Final Comments
O Q & A
Scope of the Meeting
Orem City Drill
Welcome Orem Areas/Neighborhoods
• Aspen• Cascade• Cherry Hill• Canyon View• Geneva Heights• Heatheridge• Hillcrest• Northridge
• Orchard• Orem• Orem North• Park• Sharon Park• Stonewood• Suncrest 9th
• Sunset Heights• Timpview• Windsor
to empower our citizens
to promote neighborhood cohesiveness
to encourage cooperation between organizations
to train for rapid assessment after a disaster
to manage expectations in the event of disaster
to practice vital skills
Why do we do this?
Begin & End at the Local Level
All Disasters
Rudolph Giulianiformer mayor of New York City
"We did not anticipate that airliners would be commandeered
and turned into guided missiles;
but the fact that we practiced for other kinds of disasters made us far more prepared
to handle a catastrophe that nobody envisioned."
Absolutely
Increase participation from the 2014 drill
Test communication chain
Communicate all of the information that the levels of leadership and the city will need in a real emergency *
Communicate a controlled number of specific problems through the communication chain
Regroup and learn what went well and what did not go so well.
Drill Objectives
Orem-Area Disaster Plan
Local Area leaders work with Orem City to:
O Coordinate preparedness efforts with the city
O Assist with area & neighborhood organization & communications
O Provide neighborhood leadership in an emergency
O Work together to provide life-saving measure to individuals affected by disaster
O Assist with the delivery of relief aid to families
Terminology
O Block
O group of about 10 homes
O Neighborhood
O LDS ward boundaries
O Area
O LDS stake boundaries
Terminology
O Captain
O Preparedness leader
O Commander
O Response leader
(Captain if available)
TerminologyO Staging Area
O designated gathering place on each Block
O Neighborhood Command Center
O Designated command center in each Neighborhood (Ward boundaries)
O Area Command Center
O Designated command center in each AREA (Stake boundaries)
O Emergency Operations Center (EOC)
O City of Orem Public Safety Building
95 E Center St
Drill Specifics& Planning
Steve Lesser -Windsor Area/Stake Preparedness
Specialist
Scope CreepO We are not to talk about:O Family preparedness
O Personal experiences in catastrophes
O How bad things will be in a real emergency
O How many emergency response teams we will have available
O How the emergency communication forms should be designed
Purpose of the drillO Increase participation from 2014 drill
O Practice the communication channel from blocks, to wards (neighborhoods), to Stakes (areas), to Orem city and to LDS welfare.
O Communicate some critical issues, non critical issues, and to determine how many people are accounted for and unaccounted for.
Getting the “Big Picture”
3 Groups to trainO BlocksO Neighborhoods (Wards)O Areas (Stakes)
CONTENTS
• Drill Instructions• Drill Forms• Flyers• Ham Radio
Instructions• Long-Term Care
Facilities list
NorthridgeDrill Packets
Blocks – Pre DrillO Tell your families the date and time of the drill
O Have the blocks select a gathering place within the block boundaries
O Give them a copy of each of the communication forms.
O Assign each block to report a single critical item or a single non critical item.
O Let them know their involvement will take about 10 minutes.
O The process is being timed so do not delay.
Blocks – DrillO Begin at 6:00 p.m. by honking your horn.
O Fill out the critical and non critical forms.
O Have half of the blocks enter one item of their choosing on the critical form and have half of the blocks enter one item of their choosing on the non critical form.
O On the non critical form, have all blocks document all those who are accounted for and those who are not accounted for.
O Turn in the forms to the Neighborhood (Ward) leaders.
Neighborhood (Ward) Pre-Drill
O Designate leaders and assistants to assist at the Neighborhood Command Center
O (location designated by the Neighborhood leadership).
O Neighborhood Command Center will be where collection and summarization of data that will be sent to the Area Command Center (lead by the Stake President or their designee).
O Instruct people assigned to assist and lead at the Neighborhood Command Center to check in with their block captains at 6:00 p.m. sharp and then make their way quickly to the Command Center.
Neighborhood (Ward) Pre-Drill
O Communicate where the Neighborhood Command Center will be to assigned personnel and to block captains.
O Assign someone to bring documentation, forms and supplies with them including
O Train the Neighborhood leaders participating how to summarize the data.
O Provide a list of all the blocks captains that are to report so follow up can be done on those blocks that do not report.
O Assign two(2) runners to deliver your data/forms there to the Area (Stake) Command Center
Neighborhood (Ward)-Drill
O At 6:00 p.m., leaders and assistants designated to the Neighborhood Command Center check in with their block captains
O Then immediately make their way to the Neighborhood Command Center.
O The first person to arrive is the Commander until the designated Commander arrives and takes over.
O As reports come in from the blocks, mark off the blocks that have completed their assignment.
O If necessary, check up on blocks who have not reported.
O Find out if they will participate or not. If not carry on without them. They will be unaccounted for and should be marked as such.
Neighborhood (Ward)-Drill
O Fill out 2 copies of each Neighborhood/ward summary form.
O One copy stays with the Neighborhood Command Center and one copy goes to the Area/stake.
O In a real emergency, the copy that stays would be used to help coordinate help for those who need it.
O As quickly as possible, send one copy of the critical report and one copy of the non-critical report to the Area Command Center.
O At this point, the drill is over for the Neighborhood/ward leaders.
O You should discuss the drill as a ward council/neighborhood preparedness council at a later time.
O Talk to block captains and others to find out how the experience was for them.
Area (Stake)– Pre DrillO Communicate where the Area Command
Center (which room) will be used to summarize the data.
O Have someone assigned to open up the building (if using a church or other building) and if necessary the offices/rooms that will be used.
O Assign someone to bring documentation, forms and supplies.
Area (Stake)– Pre DrillO Train the Area leaders participating how to
summarize the data.
O Assign a HAM (Amateur) radio operator to the Area Command Center.
O If you don’t have anyone who can function in the Communications Specialist (HAM radio) role, inform the Orem City Emergency Manager and a volunteer will be assigned to your Area Command Center.
Area (Stake)- DrillO Check in with Block Captain and immediately report to the
Area Command Center.
O Summarize the data as it comes in from the neighborhoods on two copies of each form.
O If you have not heard from a neighborhood by 7:00 p.m. call them and ask them to turn in their forms.
O Once the data is summarized, give one copy to the HAM radio operators and have 2 people take one copy of each form to the Orem Public Safety Building.
O Have the radio operators call first into the city and then second to the Bishop’s storehouse.
O At a later time, discuss the drill with Area leadership
Post DrillO There will be a short meeting at the Orem city council
room at 8:45 p.m. to discuss how the drill went.
O Input requested from
O Block Captains
O Neighborhood Leaders
O Area Leaders
O Radio Operators
O Evaluators
O Report what you learned to Orem Emergency Manager via email.
Block Events (optional)
O BBQ
O Treats
O Discuss Preparedness Topic
O Use Your Imagination!
The Plan Timeline
Functional & Access Needs
JoAnna Larsen
What are Access & Functional Needs?
Access & Functional NeedsBlock Captains and Neighbors:
O Additional steps are required for persons with special needs to stay safe, healthy, mobile, and independent during a disaster.
O Remember to check on neighbors that have access & functional needs during times of trouble.
Access & Functional Needs
Prepare Ahead of a Disaster
O Make a plan, get a kit, and be informed, keeping in mind special needs.
O Stay mobile and independent by including items in your disaster kit to meet your needs, such as:
O Medical prescriptions
O Extra eyeglasses and hearing aids
O Written description of service needs
O Batteries and chargers for assistance devices
O Contact information for medical or service providers
O Other items unique to individual special needs
Access & Functional Needs
CommunicationsNoji Ratzlaff
-RACES/ARES Amateur Radio VolunteerKN0JI
“In any disaster, the first casualty is communications”
Radio
O Two-way communication
O Ham radio training
O Chance for ham operators to respond to the event on the air
Communication in an Emergency
PhoneRunnerRadio
First choice in an emergency• Can be cell, satellite, or land line• Everybody has one• Highly reliable• Easy to use
BUT:• Requires an infrastructure• The infrastructure is easily overloaded
Phone
CommunicationsNetwork
If any link between you and the other person is broken or overwhelmed, your call cannot go through
National Guard -Hurricane Katrina
Main communication hub in New Orleans destroyed after August 29th landfall
• Cell towers down
• Telephone land lines damaged
Satellite phones overloaded satellite bandwidth
Most National Guard communication not restored until Sept. 12
Runners
Useful over short distanceReliable always send in pairs
BUT:• Two-way communications is slow
Foot / Bike / Motorized Vehicle
Radio
Walkie-talkies (FRS)
CB Radio
Ham Radio
Walkie-talkies (FRS radios)
Inexpensive Easy to use Easy to find
BUT:• Limited number of channels• Antenna not changeable• Very low power (1/2 watt)• Limited to short range (five blocks or less)
CB RadioMore powerful than FRS (walkie-talkies)
More powerful than FRS (up to 4 watts)
Still used by numerous volunteer relief agencies
BUT:
• Limited number of channels (40)
• Most CB radios can only output 4 watts
O Limited to short-range (about 2 miles)
• Not in as widespread-use as they used to be
Ham RadioNumerous frequencies available
Handheld radios can access repeaters to communicate across the state and between states
Larger radios capable of communicating over great distances
Can use digital modes for documents, photos, etc.
Tend to be more organized, trained, disciplined
BUT:
•Must pass a written exam to obtain a license
•Off-the-shelf equipment can be expensive
•Not in widespread-use as much as phones or walkie-talkies
Communication During the Drill
Block Neighborhood/Ward
Stake / Area
Lindon StorehouseOrem City
Drill Ham Radio Communication
The city has been divided into four quadrants
Each quadrant has a controlling ham operator
Each Area is expected to report to its quadrant controlling ham operator
Each quadrant controlling ham operator will report to the city controlling ham operator
The city controlling operator will report to the City Emergency Manager
Ham Communication at the Drill
City-wide ham radio net
O Starts about 6:10 PM
O Will call for check-ins from city quadrants
O Any Orem operators welcomed to check in to the quadrant frequencies
Quadrant FrequenciesNW Orem = 145.590 MHz simplexO Aspen StakeO Geneva Heights StakeO North StakeO Sharon Park StakeO Suncrest StakeO Timpview Stake
SW Orem = 146.600 MHz simplexO Cherry Hill StakeO Lakeview StakeO Park StakeO Sunset Heights StakeO Vineyard Stake
NE Orem = 147.520 MHz simplexO Canyon View StakeO Cascade StakeO Heatheridge StakeO Northridge StakeO Orchard StakeO Windsor Stake
SE Orem = 147.560 MHz simplexO Hillcrest StakeO Lakeridge StakeO Orem StakeO Sharon StakeO Stonewood Stake
Responsibility of Ham Operators
1. Use your head — stay calm
2. Check yourself for injuries
3. Check household members for injuries
4. Call 911
5. Check your place for damage
6. Notify your Block Captain
7. Grab your go-kit and your 72-hour kit
8. Ensure your family is in a stable location or leave
9. Check your neighbors for injuries
10. Go to your assignment or shelter
11. Inform your out-of-state contact
12. Set up your radio and check in or listen for instructions
13. Adjust these steps to suit the incident
Publicity/Outreach
Kelsey KerrOrem City Intern
Drill website: Instructions
Forms
Flyers
Training Information
Links to other sites
www.OremCityDrill.com
Block Captains Talk to Your Neighbors About the Drill!
Distribute Flyers to Each Home on Your Block
1st Flyer, the first week in September (Aug 31-Sept 6)
2nd Flyer, the weekend before the drill (Sept 11-13)
News Letter Options
Yard SignsWe do want these signs back.
Put the signs in high traffic areas
Place the signs between September 11th to the 18th
(This is a great opportunity to get the youth involved)
Emergency/Mass Communications
www.Alerts.Orem.Org www.orem.org
Questions?
Thank You for Participating!
JoAnna LarsenSteve LesserNoji RatzlaffKelsey Kerr
Final Comments / Wrap-up
Corporal Dan Holdaway
www.OremCityDrill.com