City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August...

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City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015

Transcript of City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August...

Page 1: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

City of Orem

Drill Down for Safety

Emergency Communications

Drill

Leadership Training Meeting

August 27th 7pm

2015

Page 2: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

WelcomeFire Inspector Kerry McClellan

–City of Orem

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OverviewJo Anna Larsen

-Orem Emergency Manager

Orem Drill Down for SafetySept 17, 2015 6:00 pm

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The AgendaO Welcome

O Philosophy

O Drill Objectives

O City-Area Plan

O Terminology

O The Drill

O Functional & Access Needs

O Communications

O Publicity

O Final Comments

O Q & A

Page 5: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Scope of the Meeting

Orem City Drill

Page 6: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Welcome Orem Areas/Neighborhoods

• Aspen• Cascade• Cherry Hill• Canyon View• Geneva Heights• Heatheridge• Hillcrest• Northridge

• Orchard• Orem• Orem North• Park• Sharon Park• Stonewood• Suncrest 9th

• Sunset Heights• Timpview• Windsor

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to empower our citizens

to promote neighborhood cohesiveness

to encourage cooperation between organizations

to train for rapid assessment after a disaster

to manage expectations in the event of disaster

to practice vital skills

Why do we do this?

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Begin & End at the Local Level

All Disasters

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Rudolph Giulianiformer mayor of New York City

"We did not anticipate that airliners would be commandeered

and turned into guided missiles;

but the fact that we practiced for other kinds of disasters made us far more prepared

to handle a catastrophe that nobody envisioned."

Page 10: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Absolutely

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Increase participation from the 2014 drill

Test communication chain

Communicate all of the information that the levels of leadership and the city will need in a real emergency *

Communicate a controlled number of specific problems through the communication chain

Regroup and learn what went well and what did not go so well.

Drill Objectives

Page 12: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Orem-Area Disaster Plan

Local Area leaders work with Orem City to:

O Coordinate preparedness efforts with the city

O Assist with area & neighborhood organization & communications

O Provide neighborhood leadership in an emergency

O Work together to provide life-saving measure to individuals affected by disaster

O Assist with the delivery of relief aid to families

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Terminology

O Block

O group of about 10 homes

O Neighborhood

O LDS ward boundaries

O Area

O LDS stake boundaries

Page 14: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Terminology

O Captain

O Preparedness leader

O Commander

O Response leader

(Captain if available)

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TerminologyO Staging Area

O designated gathering place on each Block

O Neighborhood Command Center

O Designated command center in each Neighborhood (Ward boundaries)

O Area Command Center

O Designated command center in each AREA (Stake boundaries)

O Emergency Operations Center (EOC)

O City of Orem Public Safety Building

95 E Center St

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Drill Specifics& Planning

Steve Lesser -Windsor Area/Stake Preparedness

Specialist

Page 17: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Scope CreepO We are not to talk about:O Family preparedness

O Personal experiences in catastrophes

O How bad things will be in a real emergency

O How many emergency response teams we will have available

O How the emergency communication forms should be designed

Page 18: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Purpose of the drillO Increase participation from 2014 drill

O Practice the communication channel from blocks, to wards (neighborhoods), to Stakes (areas), to Orem city and to LDS welfare.

O Communicate some critical issues, non critical issues, and to determine how many people are accounted for and unaccounted for.

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Getting the “Big Picture”

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3 Groups to trainO BlocksO Neighborhoods (Wards)O Areas (Stakes)

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CONTENTS

• Drill Instructions• Drill Forms• Flyers• Ham Radio

Instructions• Long-Term Care

Facilities list

NorthridgeDrill Packets

Page 22: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Blocks – Pre DrillO Tell your families the date and time of the drill

O Have the blocks select a gathering place within the block boundaries

O Give them a copy of each of the communication forms.

O Assign each block to report a single critical item or a single non critical item.

O Let them know their involvement will take about 10 minutes.

O The process is being timed so do not delay.

Page 23: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Blocks – DrillO Begin at 6:00 p.m. by honking your horn.

O Fill out the critical and non critical forms.

O Have half of the blocks enter one item of their choosing on the critical form and have half of the blocks enter one item of their choosing on the non critical form.

O On the non critical form, have all blocks document all those who are accounted for and those who are not accounted for.

O Turn in the forms to the Neighborhood (Ward) leaders.

Page 24: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Neighborhood (Ward) Pre-Drill

O Designate leaders and assistants to assist at the Neighborhood Command Center

O (location designated by the Neighborhood leadership).

O Neighborhood Command Center will be where collection and summarization of data that will be sent to the Area Command Center (lead by the Stake President or their designee).

O Instruct people assigned to assist and lead at the Neighborhood Command Center to check in with their block captains at 6:00 p.m. sharp and then make their way quickly to the Command Center.

Page 25: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Neighborhood (Ward) Pre-Drill

O Communicate where the Neighborhood Command Center will be to assigned personnel and to block captains.

O Assign someone to bring documentation, forms and supplies with them including

O Train the Neighborhood leaders participating how to summarize the data.

O Provide a list of all the blocks captains that are to report so follow up can be done on those blocks that do not report.

O Assign two(2) runners to deliver your data/forms there to the Area (Stake) Command Center

Page 26: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Neighborhood (Ward)-Drill

O At 6:00 p.m., leaders and assistants designated to the Neighborhood Command Center check in with their block captains

O Then immediately make their way to the Neighborhood Command Center.

O The first person to arrive is the Commander until the designated Commander arrives and takes over.

O As reports come in from the blocks, mark off the blocks that have completed their assignment.

O If necessary, check up on blocks who have not reported.

O Find out if they will participate or not. If not carry on without them. They will be unaccounted for and should be marked as such.

Page 27: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Neighborhood (Ward)-Drill

O Fill out 2 copies of each Neighborhood/ward summary form.

O One copy stays with the Neighborhood Command Center and one copy goes to the Area/stake.

O In a real emergency, the copy that stays would be used to help coordinate help for those who need it.

O As quickly as possible, send one copy of the critical report and one copy of the non-critical report to the Area Command Center.

O At this point, the drill is over for the Neighborhood/ward leaders.

O You should discuss the drill as a ward council/neighborhood preparedness council at a later time.

O Talk to block captains and others to find out how the experience was for them.

Page 28: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Area (Stake)– Pre DrillO Communicate where the Area Command

Center (which room) will be used to summarize the data.

O Have someone assigned to open up the building (if using a church or other building) and if necessary the offices/rooms that will be used.

O Assign someone to bring documentation, forms and supplies.

Page 29: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Area (Stake)– Pre DrillO Train the Area leaders participating how to

summarize the data.

O Assign a HAM (Amateur) radio operator to the Area Command Center.

O If you don’t have anyone who can function in the Communications Specialist (HAM radio) role, inform the Orem City Emergency Manager and a volunteer will be assigned to your Area Command Center.

Page 30: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Area (Stake)- DrillO Check in with Block Captain and immediately report to the

Area Command Center.

O Summarize the data as it comes in from the neighborhoods on two copies of each form.

O If you have not heard from a neighborhood by 7:00 p.m. call them and ask them to turn in their forms.

O Once the data is summarized, give one copy to the HAM radio operators and have 2 people take one copy of each form to the Orem Public Safety Building.

O Have the radio operators call first into the city and then second to the Bishop’s storehouse.

O At a later time, discuss the drill with Area leadership

Page 31: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Post DrillO There will be a short meeting at the Orem city council

room at 8:45 p.m. to discuss how the drill went.

O Input requested from

O Block Captains

O Neighborhood Leaders

O Area Leaders

O Radio Operators

O Evaluators

O Report what you learned to Orem Emergency Manager via email.

Page 32: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Block Events (optional)

O BBQ

O Treats

O Discuss Preparedness Topic

O Use Your Imagination!

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The Plan Timeline

Page 34: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Functional & Access Needs

JoAnna Larsen

Page 35: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

What are Access & Functional Needs?

Page 36: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Access & Functional NeedsBlock Captains and Neighbors:

O Additional steps are required for persons with special needs to stay safe, healthy, mobile, and independent during a disaster.

O Remember to check on neighbors that have access & functional needs during times of trouble.

Page 37: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Access & Functional Needs

Prepare Ahead of a Disaster

O Make a plan, get a kit, and be informed, keeping in mind special needs.

O Stay mobile and independent by including items in your disaster kit to meet your needs, such as:

O Medical prescriptions

O Extra eyeglasses and hearing aids

O Written description of service needs

O Batteries and chargers for assistance devices

O Contact information for medical or service providers

O Other items unique to individual special needs

Page 38: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Access & Functional Needs

Page 39: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

CommunicationsNoji Ratzlaff

-RACES/ARES Amateur Radio VolunteerKN0JI

Page 40: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

“In any disaster, the first casualty is communications”

Page 41: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Radio

O Two-way communication

O Ham radio training

O Chance for ham operators to respond to the event on the air

Page 42: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Communication in an Emergency

PhoneRunnerRadio

Page 43: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

First choice in an emergency• Can be cell, satellite, or land line• Everybody has one• Highly reliable• Easy to use

BUT:• Requires an infrastructure• The infrastructure is easily overloaded

Phone

Page 44: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

CommunicationsNetwork

If any link between you and the other person is broken or overwhelmed, your call cannot go through

Page 45: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

National Guard -Hurricane Katrina

Main communication hub in New Orleans destroyed after August 29th landfall

• Cell towers down

• Telephone land lines damaged

Satellite phones overloaded satellite bandwidth

Most National Guard communication not restored until Sept. 12

Page 46: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Runners

Useful over short distanceReliable always send in pairs

BUT:• Two-way communications is slow

Foot / Bike / Motorized Vehicle

Page 47: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Radio

Walkie-talkies (FRS)

CB Radio

Ham Radio

Page 48: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Walkie-talkies (FRS radios)

Inexpensive Easy to use Easy to find

BUT:• Limited number of channels• Antenna not changeable• Very low power (1/2 watt)• Limited to short range (five blocks or less)

Page 49: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

CB RadioMore powerful than FRS (walkie-talkies)

More powerful than FRS (up to 4 watts)

Still used by numerous volunteer relief agencies

BUT:

• Limited number of channels (40)

• Most CB radios can only output 4 watts

O Limited to short-range (about 2 miles)

• Not in as widespread-use as they used to be

Page 50: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Ham RadioNumerous frequencies available

Handheld radios can access repeaters to communicate across the state and between states

Larger radios capable of communicating over great distances

Can use digital modes for documents, photos, etc.

Tend to be more organized, trained, disciplined

BUT:

•Must pass a written exam to obtain a license

•Off-the-shelf equipment can be expensive

•Not in widespread-use as much as phones or walkie-talkies

Page 51: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Communication During the Drill

Block Neighborhood/Ward

Stake / Area

Lindon StorehouseOrem City

Page 52: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Drill Ham Radio Communication

The city has been divided into four quadrants

Each quadrant has a controlling ham operator

Each Area is expected to report to its quadrant controlling ham operator

Each quadrant controlling ham operator will report to the city controlling ham operator

The city controlling operator will report to the City Emergency Manager

Page 53: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Ham Communication at the Drill

City-wide ham radio net

O Starts about 6:10 PM

O Will call for check-ins from city quadrants

O Any Orem operators welcomed to check in to the quadrant frequencies

Page 54: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Quadrant FrequenciesNW Orem = 145.590 MHz simplexO Aspen StakeO Geneva Heights StakeO North StakeO Sharon Park StakeO Suncrest StakeO Timpview Stake

SW Orem = 146.600 MHz simplexO Cherry Hill StakeO Lakeview StakeO Park StakeO Sunset Heights StakeO Vineyard Stake

NE Orem = 147.520 MHz simplexO Canyon View StakeO Cascade StakeO Heatheridge StakeO Northridge StakeO Orchard StakeO Windsor Stake

SE Orem = 147.560 MHz simplexO Hillcrest StakeO Lakeridge StakeO Orem StakeO Sharon StakeO Stonewood Stake

Page 55: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Responsibility of Ham Operators

1. Use your head — stay calm

2. Check yourself for injuries

3. Check household members for injuries

4. Call 911

5. Check your place for damage

6. Notify your Block Captain

7. Grab your go-kit and your 72-hour kit

8. Ensure your family is in a stable location or leave

9. Check your neighbors for injuries

10. Go to your assignment or shelter

11. Inform your out-of-state contact

12. Set up your radio and check in or listen for instructions

13. Adjust these steps to suit the incident

Page 56: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Publicity/Outreach

Kelsey KerrOrem City Intern

Page 57: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Drill website: Instructions

Forms

Flyers

Training Information

Links to other sites

www.OremCityDrill.com

Page 58: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Block Captains Talk to Your Neighbors About the Drill!

Distribute Flyers to Each Home on Your Block

1st Flyer, the first week in September (Aug 31-Sept 6)

2nd Flyer, the weekend before the drill (Sept 11-13)

Page 59: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

News Letter Options

Page 60: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Yard SignsWe do want these signs back.

Put the signs in high traffic areas

Place the signs between September 11th to the 18th

(This is a great opportunity to get the youth involved)

Page 61: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Emergency/Mass Communications

www.Alerts.Orem.Org www.orem.org

Page 62: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Questions?

Thank You for Participating!

JoAnna LarsenSteve LesserNoji RatzlaffKelsey Kerr

Page 63: City of Orem Drill Down for Safety Emergency Communications Drill Leadership Training Meeting August 27 th 7pm 2015.

Final Comments / Wrap-up

Corporal Dan Holdaway

www.OremCityDrill.com